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Serendip Hotel Goto

2.5 star property

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Photo gallery for Serendip Hotel Goto

Relax in a spacious room with a large bed, sofa, and desk, perfect for work or unwinding.
Stunning hotel exterior with modern design, glass facade, and inviting outdoor seating.
Cozy retreat with a wooden desk, comfortable sofa, and a small chair.
Relax in a serene space with a round table and four chairs, a large flat-screen TV, and tatami mat flooring.
Welcome to our reception area, featuring a minimalist design with a reception desk and two comfortable chairs.

Popular amenities

  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

Map
BUKEYASIKI 1-7-12, Goto, Nagasaki, 853-0017
  • Goto Kanko History Museum
    ‪7 min walk‬
  • Kyushu Shosen Narushima Port
  • Onidake Shrine
    ‪6 min drive‬
  • Fukue (FUJ-Goto - Fukue)
    ‪4 min drive‬

Room options

View all photos for Business Double Room Single Use, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Business Double Room Single Use, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Japanese Style Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 4 Single Futons

View all photos for Triple Room, 2 Bedrooms, Non Smoking

Triple Room, 2 Bedrooms, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Triple Room, 2 Bedrooms, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds, 1 Large Single Sofa Bed and 2 Single Futons

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (2)
The price is €258
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About this property

Serendip Hotel Goto

Hotel with 2 restaurants, in the vicinity of Onidake Shrine
This hotel features 2 restaurants, a coffee shop/cafe and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Serendip Hotel Goto offers 28 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. This Goto hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Housekeeping is offered on request and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Serendip Hotel Goto. During your stay, you're just a quick walk from Higashi Park. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, laundry facilities and multilingual staff
  • On-site recreation includes a playground and bicycles to rent
  • 2.4 mi (3.9 km) from Onidake Shrine and 15.9 mi (25.6 km) from Saikai National Park
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. The business-friendly Serendip Hotel Goto also features multilingual staff, laundry facilities, and shopping on site. Free self parking is available.

Smoking is allowed in designated areas at this Goto hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 8:30 AM.
Serendip Hotel Goto has 2 restaurants on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 8:30 AM for a fee: JPY 1,000 per person
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Playground
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1000 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SERENDIP HOTEL
SERENDIP GOTO
SERENDIP
SERENDIP HOTEL GOTO Goto
SERENDIP HOTEL GOTO Hotel
SERENDIP HOTEL GOTO Hotel Goto

Serendip Hotel Goto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 129 out of 222 reviews
Rating 8 - Good. 71 out of 222 reviews
Rating 6 - Okay. 15 out of 222 reviews
Rating 4 - Poor. 3 out of 222 reviews
Rating 2 - Terrible. 4 out of 222 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Kazu, Dartford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Stefani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really pleasant stay at Serendip Hotel. The staff was extremely kind and helpful, and the breakfast was tasty.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Gwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well set out, and great facilities. Just a couple of mosquitos inside.
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my gosh, I will definitely return to the Goto Islands, and will absolutely stay in the small, comfortable Serendip hotel Goto again. Where do I begin. For one thing, there isn't many hotel or other lodging options in the Goto Islands, since they are quite remote and sparsely populated. That being said, I was happy to settle into the Serendip. It is comfortable, relaxed and small hotel in this remote area of Japan. But still, the Serendip was a wonderful hotel, complete with super happy and friendly staff (not English speaking), great location in the small town of Goto, small efficient rooms, and a great breakfast meal. The hotel staff offered me assistance with bike rentals, car rental, and advice for where to eat and what to do in the islands. I appreciated their advice so much! They are "local" and live nearby. The hotel has new washer/dryers for clean clothes, and a small bar restaurant. But really, it was the "relaxed" feeling that I got from staying here that I loved the most. "Small town" atmosphere. Like being a LONG way away from Tokyo! I would highly recommend Serendip for cleanliness, staff, location, and "vibe". I will be back to the Goto Islands for sure!
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

YUKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Teruyasu

Stayed 1 night in Apr 2025

2/10 Terrible

Fukuda

Stayed 1 night in Mar 2025

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

ヨシロウ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

みほ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
福江港のそばで、とても便利な場所にありました。 受付のスタッフさんも、とても感じが良かったです。 お部屋はとても綺麗でお洒落で、和室(小上がり)があったので荷物を置いたり、小さい子ども2人いたのでそこで遊ぶのにとても良かったです。 ただ、床の素材が布？で、汚れが取れないのは仕方ないと思いますが、汚れが全体的にあるのが気になりました。 掃除はちゃんとされていますが… お風呂とトイレが別々で、洗面台も独立であり、洗面所も広かったのがポイント高かったです！ 快適に利用できました。 ただ、シャワーヘッドがとても大きく、水が出てくる穴同士の間隔があいていて、シャワーヘッドの中央も直径4,5センチメートルぐらいは穴がないのでシャワーの水がしっかり当たらず、使いにくかったです。 もっと穴が密集した物だと良かったです。 でもこの価格でこんな綺麗で広いホテルに泊まれて総合的にはとても満足しています。 ありがとうございました。
Stayed 2 nights in Mar 2025

10/10 Excellent

makoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

新鮮野菜の美味しい朝食

新鮮野菜たっぷりの朝食が素晴らしい
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ネットワークも安定しており 助かりました
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いですね

静かですし、飲食店のアクセスも良い リーゾナブルで心地ホテルです こういうホテルが増えると良いです
Stayed 1 night in Mar 2025

10/10 Excellent

tatsuya

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

マサナリ

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

RYOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雰囲気もサービスも非常に良く、快適に過ごせました。朝食も美味しかったです。
Stayed 1 night in Feb 2025

8/10 Good

しょうじ

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

MIHO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方の対応が素晴らしいです。清潔感もありゆったりと過ごせました。ただ、トイレがウォシュレットなのに便座暖房がなかったので冷たかったです
Stayed 2 nights in Feb 2025

10/10 Excellent

MURAI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適な滞在だった。
Stayed 2 nights in Jan 2025