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"Le Koral Beach provides a very relaxing environment. My aim was to have some rest whilst also keeping on top of work emails. The latter part was a lit ... " More
25 Oct 2018 by leKBH
Dear Simon, Thank you for taking the time to write about your visit to the Koral Beach Hotel. Since we inherited the hotel/restaurant 3 years ago, we have been diligently trying to make improvements, hence we listen to all of our clients suggestions. Agreed, as we spoke when you first arrived, the wifi needs serious work, and we are in the process of setting up an entire new system. As for your first point of signing off on each bill, you are absolutely right. We could not agree with you more, and have already implemented this service with our guests. Thank you! Your second point regarding payment though is a little tricky and we will try to explain. To our defense, it is clearly stated on EBOOKERS, as on all of the other sites under the "Hotel Policies" section: "This property accepts cash only for all onsite purchases, including incidentals." And since we are in the Côte d'Ivoire, we accept West African FCFA, which is the local currency. Finally, when you paid with EURO, you were charged the bank rate - along with the fee the hotel would have incurred (actually much less) to change the EURO to FCFA. It's a rather long and complicated discussion, but basically because of the unpredictability of the (local) banks here, this is primarily a cash culture. As prefaced, we are forever trying to improve our hotel, our restaurant, and our services, and we thank you again for your suggestions and understanding. At the end of the day, we hope you enjoyed your stay at the Koral Beach Hôtel. With kind wishes, leKBH.
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at the business-friendly Le Koral Beach Hotel LeKBH. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Grand-Bassam hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Le Koral Beach Hotel LeKBH offers 35 air-conditioned accommodations, with free toiletries. Rooms open to furnished patios. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower. This Grand-Bassam hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests are served a free continental breakfast daily from 8 AM to noon.
Le Koral Beach Hotel LeKBH has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 8 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Le Koral Beach Hotel LeKBH offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8 AM - 8 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
