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ibis London Thurrock M25

3.0 star property

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Photo gallery for ibis London Thurrock M25

Exterior
Premium bedding, in-room safe, desk, soundproofing
Bar (on property)
Lobby
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

View in a map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ
  • Place, Lakeside Shopping Centre
    ‪3 min drive‬
  • Place, Bluewater Shopping Centre
    ‪6 min drive‬
  • Place, Orchard Theatre
    ‪6 min drive‬
  • Airport, London (LCY-London City)
    ‪28 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Single Beds

7.6 out of 10
Good
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Double Room

Premium bedding, in-room safe, desk, soundproofing

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed

8.4 out of 10
Very good
(31 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property grounds
Best Western Thurrock Hotel
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.0 out of 5, Very good, 713 reviews
The price is €73
includes taxes & fees
9 Nov - 10 Nov
Best Western Thurrock Hotel

About this property

ibis London Thurrock M25

Hotel with a restaurant, near Lakeside Shopping Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Ibis London Thurrock M25 offers 168 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Cable televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at ibis London Thurrock M25. During your stay, you'll be within walking distance of Lakeside Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 3-minute drive from Lakeside Shopping Centre and 11 minutes from Orchard Theatre
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis London Thurrock M25 also features a terrace, laundry facilities, and dry cleaning/laundry services.

This 3-star Grays hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Ibis London Thurrock M25 has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.00 per person
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

ibis London Thurrock M25 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 401 out of 1007 reviews
Rating 8 - Good. 341 out of 1007 reviews
Rating 6 - Okay. 129 out of 1007 reviews
Rating 4 - Poor. 52 out of 1007 reviews
Rating 2 - Terrible. 84 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bobette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, very clean. Staffs are very nice and helpful. So comfy. Breakfast was very nice
Stayed 2 nights in Jul 2025

8/10 Good

Babatunde

Travelled with group
Liked: Amenities
Service is good and the bed is comfortable
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jerillee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025

8/10 Good

Marius Cornelius

Stayed 2 nights in Jul 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Adriana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD VALUE. CONVENIENT LOCATION FOR OUR PURPOSES.
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Farhad

Stayed 1 night in Jul 2025

10/10 Excellent

ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Christina, Courtice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great!!! Very professional. The property is very nice, not a high level hotel but pretty close. There is no room fridge or telephones, but everything else you would expect in a higher mid tier hotel
Stayed 1 night in Jul 2025

8/10 Good

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was generally ok except for smelly bathroom drain in the summer. I kept bathroom door closed to keep smyout.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a 4 star

Check in was nice quick and easy staff was great room was good for the price bed was a litfle hard for my liking (i like a softish bed) but only stayed 1 night so was ok only downfal is no aircon there is a aircon unit but it dosnt really call the air it just regulats the air
Stayed 1 night in Jul 2025

2/10 Terrible

Alison

Stayed 1 night in Jun 2025

8/10 Good

Gary

Travelled with family
Liked: Staff & service, amenities
Ok
Stayed 1 night in Jul 2025

2/10 Terrible

Adam

Business traveller
Liked: Staff & service
Broken window latch, noisy people outside window all night
Stayed 1 night in Jul 2025

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Bosa

Stayed 1 night in Jun 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service

Too small and bad smell

The drains smelled really bad - we complained but nothing was done. It was unbearable. The room was supposed to be a twin but it was far too small for two people
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Great hotel

Nice hotel, with plenty of parking. Quick and easy check in. Room was nice, clean and comfortable. Bathroom was nice and clean, good shower and nice soft towels. Bar/restaurant was nice. Reasonably priced although limited selection of drinks available and by the second night they had run out of Magners. Only issue I had was 2 light bulbs out in my room, making one side of the room very dark, I spoke to reception on the Friday night who said maintenance had finished work for the day and she would leave a message for them to fix on the Saturday. Came back to my room on Saturday night and they hadn’t been changed. Overall a very good stay, nice hotel, will definitely stay again.
Bathroom
Bathroom
Entrance to room
Seat by window
Stayed 2 nights in Jun 2025

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service

OK

It suits .. the staff are good… the location works for me … it’s not the Hilton, but it’s OK
Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew

Stayed 4 nights in Jun 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very hot in room
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025