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Hotel Caprice

Property class: 3

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Photo gallery for Hotel Caprice

Front of property
Comfort Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Outdoor dining
Indoor spa tub
Buffet

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available

Explore the area

View in a map
Kreuzweg 11, Grindelwald, BE, 3818
  • Place, Sportzentrum Grindelwald
    ‪3 min walk‬
  • Place, First Cable Car
    ‪9 min walk‬
  • Place, Grindelwald Grund Gondola
    ‪16 min walk‬

Room options

View all photos for Comfort Single Room

Mountain view

Comfort Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Comfort Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Eiger View

Superior Double Room, Eiger View | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Double Room, Eiger View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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Standard Twin Room, Terrace, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,000 reviews
The price is €181
includes taxes & fees
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About this property

Hotel Caprice

Along with a full-service spa, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a sauna and self parking.
Hotel Caprice offers 24 accommodations with a safe and complimentary slippers. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages. The spa is equipped with Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Hotel Caprice. During your stay, you're just a quick walk from Bussalp. Free breakfast, free WiFi in public areas and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Bussalp and Indoor Rope Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Caprice offers its guests a full-service spa, a sauna, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at the family-friendly Hotel Caprice. Parking is available for a fee.

This 3-star Grindelwald hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CHF 10 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Late check-in fee for check-in after 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 10 November and 18 December.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 50 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 90.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CHF 10 per day (in/out privileges)
  • Pet fee: CHF 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in after 10 PM
  • Rollaway bed fee: CHF 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: TWINT
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Caprice Grindelwald
Caprice Grindelwald
Hotel Caprice Hotel
Hotel Caprice Grindelwald
Hotel Caprice Hotel Grindelwald

Hotel Caprice Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 136 out of 207 reviews
Rating 8 - Good. 48 out of 207 reviews
Rating 6 - Okay. 15 out of 207 reviews
Rating 4 - Poor. 2 out of 207 reviews
Rating 2 - Terrible. 6 out of 207 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Stayed 5 nights in Dec 2025

10/10 Excellent

Xuebin, Highton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located to the train station. Room is clean and tidy. Facilities are adequate. But staff could be more welcoming
Stayed 5 nights in Dec 2025

10/10 Excellent

Yeonjeong

Stayed 2 nights in Jan 2026

10/10 Excellent

Haris

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent -about this hotel. We were two adults and one kid 10 year. Location 10/10 Staff 10/10 Breakfast 10/10 Cleanliness 10/10 Views in winter 10/10
Stayed 3 nights in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
What a great hotel. Friendly staff great spa! Awesome view and location!
Stayed 3 nights in Dec 2025

10/10 Excellent

Murat

Stayed 3 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing choice and staff can’t do enough for you
Stayed 2 nights in Oct 2025

10/10 Excellent

VIVALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Jay

Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and well organized, bed was super comfy and I really enjoyed my herbal pillow! Breakfast buffet was a stunning start to the day and all the staff were very helpful with questions. Spa area was lovely, be sure to give it a try. Only thing I would have appreciated was a mini fridge in the room; as a solo traveler I had to choose my dinners carefully so I did not end up with leftovers and nowhere to put them. Either way would absolutely stay here again!
Stayed 6 nights in Sep 2025

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Caprice Grindelwald for four nights with breakfast and had a wonderful experience. The staff were friendly and helpful, and although breakfast was buffet-style, they offered specialty coffees and hot dishes like bacon and eggs on request, which added a personal touch. Our room was clean, spacious, and had a balcony with stunning views of the Eiger mountain. It included a kettle with coffee and tea, which was great for warming up in cold weather, and daily bottled water refills. However, there was no mini fridge, so storing food wasn’t possible. We appreciated the pillow selection, especially when my husband switched to a headache relief pillow that helped him sleep better. The hotel is in a convenient location, just a few minutes from the train station, bus stops, Coop supermarket, and restaurants. The free guest bus pass was a great perk for visiting places like Grindelwald First, Terminal, and Glacier Canyon. There’s also a gym and spa, though we didn’t use them this time. Overall, it’s a calming and relaxing place, and we highly recommend it.
bacon and eggs
Stayed 4 nights in Sep 2025

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just blown away by everything about this hotel and its owners. The location was perfect just a short up hill walk from the train station and central for everything we needed. The hotel is just amazing and we could not fault anything at all. From the room to the breakfast and the spa, all wonderful. And the views are absolutely stunning. Alexander, his family and staff are so helpful and friendly we would highly recommend and we hope to be back. Thank you for making our holiday so perfect.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kerry

Stayed 3 nights in Sep 2025

10/10 Excellent

Blayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really quiet, sauna is amazing especially after a long days of hiking. The breakfast here is really delicious with so many options, not to mention the view you get while eating. It’s close to the train station and Coop (grocery store). I would come back to this hotel the next time I visit.
Stayed 3 nights in Sep 2025

10/10 Excellent

Heesun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria De Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper limpio seguro lo recomiendo un lugar precioso y con una gran vista
Stayed 8 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed at. The view is unbelievable. Rooms are clean, spacious, and cleaned daily. Loved all the little details like fresh water daily, incredible breakfast with a view, and an included spa experience you can’t miss. (Saunas, steam room, experience shower, relaxation room… magical!) We didn’t want to leave the hotel it was so amazing!
Stayed 3 nights in Jul 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms and property were nice and clean. The views were good and the breakfast was above average. We were on the 4th floor and there is no elevator. It was quite hot and there was no air conditioning. It probably would have been ok if they had screens on the windows, but there weren't and there were way too many bugs to keep the windows open so it was quite uncomfortable to sleep. My biggest issue was with the owner who has many rules and is always right there to enforce them. I spent $6000 for 4 nights in 2 rooms and didn't need to be treated like the 4 seasons, but also didn't expect to be treated like a working girl at the Motel 6. We arrived at 2200 after a long day of travel with 5 kids and he charged us extra for a "late check in." He was also not happy about giving each of us a room key and was clear on how we would be charged if not returned. There is 1 lame hot tub that my 10 yo wanted to sit in with me, but he was there to remind us no kids after 5. It was 6 and empty. We came back at 2300 1 night and he was right there to micromanage how i parked the van. The breakfast is included but he decides how many eggs you get. Etc, etc. Anyway, Grindewald is amazing and there are many nice places to stay.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen Li Shien

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very nice and warm hotel. The location is good, very closed to the train station, the view is good and very neat and unique hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

People were friendly and the breakfast was great.

Stayed 5 nights in Jun 2025

10/10 Excellent

Felicia

Stayed 3 nights in Jun 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room is clean, staff are very helpful. The location is accessible . The only thing that I don’t like is, you have to carry your luggage’s to the second floor. How much more if you are in the 3rd floor. If they have a lift, it will be perfect. But I love the place.
Our room
View
View from our deck
Stayed 3 nights in Jun 2025

10/10 Excellent

IN TAEK

Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024