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Hotel Caprice

3.0 star property

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Photo gallery for Hotel Caprice

Front of property
Turkish bath/hammam, hot stone massages, sports massages
Steam room
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available

Explore the area

View in a map
Kreuzweg 11, Grindelwald, BE, 3818
  • Place, Sportzentrum Grindelwald
    ‪3 min walk‬
  • Place, Grindelwald - Wengen Ski Area
    ‪3 min walk‬
  • Place, First Cable Car
    ‪9 min walk‬

Room options

View all photos for Comfort Single Room

Mountain view

Comfort Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Comfort Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Eiger View

Superior Double Room, Eiger View | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Double Room, Eiger View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Caprice

Along with a full-service spa, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a sauna and self parking.
Hotel Caprice offers 24 accommodations with a safe and complimentary slippers. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages. The spa is equipped with Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Hotel Caprice. During your stay, you're just a quick walk from Bussalp. Free breakfast, free WiFi in public areas and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Bussalp and Indoor Rope Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Caprice offers its guests a full-service spa, a sauna, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at the family-friendly Hotel Caprice. Parking is available for a fee.

This 3-star Grindelwald hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CHF 10 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM

Contactless check-in and check-out are available

Late check-in fee for check-in after 10 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 16 and older

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 10 November and 18 December.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 50 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 90.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CHF 10 per day (in/out privileges)
  • Pet fee: CHF 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in after 10 PM
  • Rollaway bed fee: CHF 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: TWINT
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Caprice Grindelwald

Caprice Grindelwald

Hotel Caprice Hotel

Hotel Caprice Grindelwald

Hotel Caprice Hotel Grindelwald

Hotel Caprice Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 136 out of 207 reviews
Rating 8 - Good. 48 out of 207 reviews
Rating 6 - Okay. 15 out of 207 reviews
Rating 4 - Poor. 2 out of 207 reviews
Rating 2 - Terrible. 6 out of 207 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Lovely comfortable room with excellent view, near train and bus station for onward trips to pistes, welcoming hosts, great breakfast
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend Caprice Hotel!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
What a great hotel. Friendly staff great spa! Awesome view and location!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

andrew

Liked: Cleanliness, property conditions & facilities
Great location, lovely spa, spacious room. All good
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Haris

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent -about this hotel. We were two adults and one kid 10 year. Location 10/10 Staff 10/10 Breakfast 10/10 Cleanliness 10/10 Views in winter 10/10
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Xuebin

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located to the train station. Room is clean and tidy. Facilities are adequate. But staff could be more welcoming
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing choice and staff can’t do enough for you
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service
Great location and we enjoyed the staff, and breakfast.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Karen Li Shien

Liked: Cleanliness, amenities, property conditions & facilities
A very nice and warm hotel. The location is good, very closed to the train station, the view is good and very neat and unique hotel.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful location and the hotel was just amazing.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Blayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really quiet, sauna is amazing especially after a long days of hiking. The breakfast here is really delicious with so many options, not to mention the view you get while eating. It’s close to the train station and Coop (grocery store). I would come back to this hotel the next time I visit.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

VIVALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Wai Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closy family hotel

The hotel is slightly elevated and is just a short walk from Grindelwald station, making it both quiet and convenient. The room was spacious and spotless, and the breakfast was delightful, especially the sesame bread and cold cuts. The host’s friendly cat greeted us warmly and even played with us, adding a special touch to our stay. We stayed for five nights and truly appreciated the excellent balance of price and quality of service.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

8

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the hotel had great views and facilities.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just blown away by everything about this hotel and its owners. The location was perfect just a short up hill walk from the train station and central for everything we needed. The hotel is just amazing and we could not fault anything at all. From the room to the breakfast and the spa, all wonderful. And the views are absolutely stunning. Alexander, his family and staff are so helpful and friendly we would highly recommend and we hope to be back. Thank you for making our holiday so perfect.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Shek Hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, staffs are very helpful and nice, the room is comfortable, everything is good.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners and staff are so nice! The breakfast was delicious
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and well organized, bed was super comfy and I really enjoyed my herbal pillow! Breakfast buffet was a stunning start to the day and all the staff were very helpful with questions. Spa area was lovely, be sure to give it a try. Only thing I would have appreciated was a mini fridge in the room; as a solo traveler I had to choose my dinners carefully so I did not end up with leftovers and nowhere to put them. Either way would absolutely stay here again!
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have so many positive things to say about Hotel Caprice! Great location, great rooms, very cozy and comfortable overall, and the spa was an added treat. It was the perfect place for our family to stay while in Grindelwald!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed at. The view is unbelievable. Rooms are clean, spacious, and cleaned daily. Loved all the little details like fresh water daily, incredible breakfast with a view, and an included spa experience you can’t miss. (Saunas, steam room, experience shower, relaxation room… magical!) We didn’t want to leave the hotel it was so amazing!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

summer trip

Fantastic location, very comfortable rooms, great breakfast, and very friendly staff
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Great view from our room!!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place, quiet and convenient from train station - only a 5-minute walk.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really excellent place to stay for walking around the Eiger. Beautifully kept, easy parking, 2 minute walk to the train, Fantastic breakfasts and the most wonderful view of the Eiger from our third floor balcony. Loved this place!!
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull place. The attention was wxplendid.
Stayed 6 nights in Dec 2024