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The Ritz-Carlton, Haikou

5.0 star property

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Photo gallery for The Ritz-Carlton, Haikou

4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Executive lounge
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Outdoor pool
Front of property – evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Gym

Explore the area

View in a map
No. 39 Yangshan Boulevard, Longhua District, Haikou, Hainan, 570101
  • Place, Fanghua Courtyard
    ‪2 min drive‬
  • Place, Movie Town Haikou
    ‪3 min drive‬
  • Place, Haikou Arcade Street
    ‪17 min drive‬
  • Airport, Haikou (HAK-Meilan Intl.)
    ‪14 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Balcony, Golf View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, Balcony, Golf View

  • 50 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Deluxe Room, 1 King Bed, Balcony, Garden View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Garden View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Golf View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Golf View

  • 50 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Villa, 2 Bedrooms, Private Pool

Premium bedding, down duvets, minibar, in-room safe

Family Villa, 2 Bedrooms, Private Pool

  • 280 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 4 Bedrooms, Private Pool

Villa, 4 Bedrooms, Private Pool | Pool | Outdoor pool

Villa, 4 Bedrooms, Private Pool

  • 420 sq m
  • 4 bedrooms
  • Golf view
  • Sleeps 8
  • 4 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Golf View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Balcony, Golf View

  • 50 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Balcony, Golf View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Double Beds, Balcony, Golf View

  • 50 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Golf View

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom, Golf View

  • 99 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Golf View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Golf View

  • 100 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 Bedroom

  • 220 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Golf View

Club Suite, 1 King Bed, Golf View | Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 King Bed, Golf View

  • 99 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

The Ritz-Carlton, Haikou

Luxury hotel with 4 restaurants and full-service spa
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Additionally, a health club, a bar/lounge and a steam room are on-site. Housekeeping is available on request.
The Ritz-Carlton, Haikou offers 191 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. LCD televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a steam room. The spa is open daily.
During your stay at The Ritz-Carlton, Haikou, you'll be close to Movie Town Haikou. You'll find features such as free WiFi in public areas, free self-parking and a free theme park shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at Terra
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body wraps or Thai massages at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 5-minute drive from Movie Town Haikou and 15 minutes from Haikou Volcanic Cluster Global Geopark
  • Free theme park shuttle service
The Ritz-Carlton, Haikou offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 14531 square feet (1350 square metres) and includes conference space. A health club, a steam room, and a rooftop terrace are also featured at the luxury The Ritz-Carlton, Haikou. Free self parking is available.

This 5-star Haikou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Terra – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Tin Lung Heen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Flair – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
The Ritz-Carlton – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 1 metre
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CNY 282 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Flair
  • Terra
  • The Ritz-Carlton
  • Tin Lung Heen

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Health club
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Pro golf lessons
  • Steam room

Family friendly

  • Arcade/game room
  • Free children's club
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,531 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 345 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CNY 16.6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 282 per person
  • Rollaway bed fee: CNY 345 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ritz-Carlton Haikou Hotel
Ritz-Carlton Haikou
The Ritz carlton Haikou Mission Hills
The Ritz Carlton Haikou
The Ritz-Carlton, Haikou Hotel
The Ritz-Carlton, Haikou Haikou
The Ritz-Carlton, Haikou Hotel Haikou