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 Hangzhou •1 Room
 Hangzhou • 1 Room
Book online or call 09 725 22 184 Phone Number

Victoria Regal

3-star property
89 YAN AN ROAD ,HANGZHOU, 89, Hangzhou, Zhejiang 09 725 22 184
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2.0 out of 5
See all 1 ebookers Reviews

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Family Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room (New)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Victoria Regal, you're just a quick walk from West Lake. Features include free self-parking, plus a restaurant and a gym. This budget hotel has 179 rooms over 5 floors. Enjoy your stay with amenities like free wired Internet and an LCD TV in each room.

  • Air-conditioned accommodations with 24-hour room service, LCD TVs and DVD players
  • Free wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Breakfast is offered for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from Westlake Yintai Commercial Center and 9 minutes on foot from West Lake
  • Airport shuttle service available for a fee

Victoria Regal ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Victoria Regal

2 out of 5

Service déplorable

Pros: Taille de la chambre
Cons: Gestion des réservations, amabilité du personnel. Linge de toilette à changer
Les chambres sont grandes et correctement équipées même si les serviettes de toilettes mériteraient d’être changées car elle sont trouées. Le service est déplorable dès le check in. J'avais réservé une chambre non fumeur et on m'attribue une chambre fumeur, donc obligé de redescendre à la réception pour faire un changement. Le personnel s'occupant des chambres est bruyant, ils se baladent avec la musique à fond sur leurs portable dans les couloirs et les ascenseurs, je n'ai jamais vu dans un hôtel sensé être 4 étoiles. Gros problème d'organisation aussi, j'avais une réservation avec petit déjeuner inclus et lorsque je me présente à la salle de petit déjeuner, le réceptionniste me dit que je ne suis pas sûr leur liste. Ici encore obligé de lui faire comprendre que c'est leur problème de gestion des réservations. En résumé un hôtel à éviter si vous êtes habitué à des prestations de 4 étoiles et un service impeccable.

Posted by on 5 Oct 2017

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About the Victoria Regal

Location 89 YAN AN ROAD ,HANGZHOU, 89, Hangzhou, Zhejiang 310002

Property Features

Victoria Regal offers its guests a health club and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Victoria Regal. An airport shuttle (available on request) is available for a fee. Self parking is free.

  • 1 building
  • 179 guestrooms or units
  • 5 levels
  • Conference rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of living rooms
  • Kitchen
  • Fridge
  • DVD player

Internet

Available in all rooms: Free wired internet

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Hangzhou Station (2.7 km / 1.7 mi)
  • Metro station: Ding'an Road Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Victoria Regal offers 179 air-conditioned accommodations with DVD players and minibars. LCD televisions come with satellite channels. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, safes and telephones.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Fridge
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

Sixiang Chinese Restauran – This restaurant serves breakfast, lunch and dinner.

Free Angle – On-site bistro.

Excecutive Lounge – On-site pub.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard and American Express.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately CNY 68 per person
  • Airport shuttle fee: CNY 400 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Victoria Regal Hangzhou
  • Victoria Regal Hotel
  • Victoria Regal Hotel Hangzhou
  • Regal Hotel Hangzhou
  • Victoria Regal Hotel
  • Victoria Regal Hangzhou
  • Victoria Regal Hotel Hangzhou

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.