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Hanoi Pearl Hotel

4.0 star property
VIP Access

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Photo gallery for Hanoi Pearl Hotel

Lobby
Aerial view
Deluxe Window Room, No View | Bathroom | Rainfall showerhead, designer toiletries, hair dryer, bathrobes
Hot stone massages, deep-tissue massages, Swedish massages
Deluxe Window Room, No View | Minibar, in-room safe, individually decorated, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
No 6, Bao Khanh Lane, Hoan Kiem Dist, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, individually decorated, desk

Premier Suite

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Window Room, No View

Deluxe Window Room, No View | Minibar, in-room safe, individually decorated, desk

Deluxe Window Room, No View

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room, City View

Executive Room, City View | Minibar, in-room safe, individually decorated, desk

Executive Room, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Romance Classic Room, No Windows

Romance Classic Room, No Windows | Minibar, in-room safe, individually decorated, desk

Romance Classic Room, No Windows

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | Minibar, in-room safe, individually decorated, desk

Deluxe Triple Room, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Minibar, in-room safe, individually decorated, desk

Deluxe Room, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, Terrace, City View

Suite, Terrace, City View | Minibar, in-room safe, individually decorated, desk

Suite, Terrace, City View

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Room

Minibar, in-room safe, individually decorated, desk

Family Connecting Room

  • 60 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 King Bed

Similar properties

Bar (on property)

L’HÔTEL du LAC Hanoi

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (1054)
The price is €53
for 1 room
includes taxes & fees
8 Jun - 9 Jun
L’HÔTEL du LAC Hanoi

About this property

Hanoi Pearl Hotel

Lakefront Hanoi hotel connected to a shopping centre, steps from Hoan Kiem Lake
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hanoi Pearl Hotel offers 70 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Hanoi Pearl Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Candles Restaurant
  • Indulge with hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the area's walkability
  • Steps from Hoan Kiem Lake and Hang Gai Street
Hanoi Pearl Hotel offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hanoi Pearl Hotel.

This 4-star Hanoi hotel is smoke free.

Candles Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Lounge and Cafe Terrace – This bar only serves light fare.
Room service (during limited hours) is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Candles Restaurant
  • Lounge and Cafe Terrace
  • Roof Top Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Pearl Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 920000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 920000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Pearl
Hanoi Pearl Hotel
Hotel Hanoi Pearl
Hotel Pearl Hanoi
Pearl Hanoi
Pearl Hanoi Hotel
Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel
Hanoi Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel Hanoi

Hanoi Pearl Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 623 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

kien, fullerton

Stayed 5 nights in Dec 2024

10/10 Excellent

James

PEARL JOY

This was my second time staying in this amazing property. First time was last month for four nights and staying another four nights. The buffet is the best we have ever had in Asia… The reception and the staff in the restaurant are so friendly and always enough English to understand easily… Only three minute walk to the lake we will be back.
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Old Quarter!

The staff were very kind and accommodating, the location is great! Very quiet at night and comfortable rooms with all the amenities
Stayed 3 nights in Feb 2025

6/10 Okay

Catriona

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Dean

Liked: Staff & service
Staff were very friendly and helpful.
Stayed 1 night in Feb 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y servicio al cliente. Felicitaciones!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location in Hanoi Old Quarter. Amazing staff that spoke good English and were able to make suggestions for us about what direction we should wander, what things we should see and how to navigate the map they provided for us. Our room was lovely. Beautiful and modern and quiet despite the active night life. We loved the area and could easily have spent 1-2 more days exploring (if time had allowed) and not been the least but bored! I recommended getting a massage from the Pearls spa…it was great! Overall we were impressed with the beautiful hotel and the incredible people.
Stayed 1 night in Feb 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Cara, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location a couple blocks from Ho ham kiem lake, the old quarter, and weekend night market. Location is on a smaller side street so it is quieter which was appreciated. Dominic and Kevin were great in making sure we able to reserve a car to the airport very early in the morning and to arrange tours. Breakfast staff and chef were friendly and made nice soups and omelots to order. Rooftop bar with view over the lake for the tet ny eve fireworks. Wonderful stay and definitely recommend
Stayed 6 nights in Jan 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice customer service, in a quiet street, easy to get around, I will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Judy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were stupendous, Dominic N especially. There was a mix up with my credit card so i was asked to go by the hotel to pay for my hotel room. I went and paid in cash, but due to a misunderstanding with expedia PG rules, i was supposed to pay by credit. I asked Dominic if there was any way to get the cash back and pay by credit instead and he said YES!!! i was not expecting that honestly. staff all knew who i was as soon as i mentioned my name... don't know if that good of bad...LOL It was a memorable stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean and modern hotel, conveniently located.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the main attractions and restaurants. I didn't like that i didn't receive an upgrade or perk for being VIP member.
Stayed 1 night in Dec 2024

10/10 Excellent

Slade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Thanh

Stayed 4 nights in Jan 2025

8/10 Good

Soai

Stayed 4 nights in Jan 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Kim

Stayed 2 nights in Jan 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location in the centre of everything and walking distance to the lake and other great landmarks. Great service and hospitality.
Stayed 1 night in Dec 2024

10/10 Excellent

Nathan

Stayed 1 night in Dec 2024

6/10 Okay

Marla, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service
The hotel staff are very good, service focused. Location of the hotel is good especially if you enjoy walking and exploring a city. Room needs to be refreshed especially the bathroom. Breakfast was not appealing with very little options for vegetarian guests.
Stayed 10 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Expectations

Exceptional service, comfortable beds, and delicious food. A truly relaxing and delightful stay! We had a family group of 14 people. Hotel staff were able to booked shuttle car services to major attractions and airport.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexa-Chantal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel located in the Old Quarter, making it very easy to walk to points of interests in Hanoi. The staff was very kind and accommodating, and our room was comfortable and spacious. Would definitely stay here again!
Stayed 4 nights in Nov 2024