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5.0 out of 5

"Really great and helpful staff - clean and comfortable - breakfast just a bit basic " More

By a verified traveller on Thu 22 Nov 2018

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Deluxe Double with window

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€45* Per night/room 6 Jun - 7 Jun

Junior suite Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Twin - Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family City View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Hotel Description

Jacosmo Hotel & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to body wraps, body scrubs or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the size of the guestrooms and the location
  • Just a 4-minute walk from Thang Long Water Puppet Theatre and 10 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee

Jacosmo Hotel & Spa ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jacosmo Hotel & Spa

Everyone (3)
5 out of 5

Posted by on 11 Dec 2018

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5 out of 5
Really great and helpful staff - clean and comfortable - breakfast just a bit basic

Posted by on 22 Nov 2018

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5 out of 5

Very nice!

The staff was extremely friendly and the breakfast was delicious and versatile. The AC was also working fine! We liked the location very much, and at least for us there wasn’t too much noice even though it was very close to everything. Totally recommend, good value for money.

Posted by , from Iisalmi on 2 Mar 2018

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About the Jacosmo Hotel & Spa

Location 23 Lo Su, Hanoi,

All-inclusive Details

All-inclusive room rates at Jacosmo Hotel & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

  • Additional service charge accepted
  • Service charge included

Property Features

Some rates at Jacosmo Hotel & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Jacosmo Hotel & Spa offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Jacosmo Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Jacosmo Hotel & Spa was completed in December 2022. Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 28 guestrooms or units
  • 10 levels
  • Built in 2009
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Hanoi Long Bien Station (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Jacosmo Hotel & Spa offers 28 air-conditioned accommodations with fireplaces and minibars. This individually decorated and furnished accommodation has separate sitting areas. LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers. This Hanoi hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2022.

  • Fireplace
  • Sitting area
  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.

Gia Bao Grand Restaurant – On-site restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include Swedish massages, facials and body wraps. The spa is open daily.

  • Swedish massage
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Jacosmo Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 250000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Jacosmo Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 2500000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 446000 per vehicle (one way)
  • Late check-out fee: VND 520000 (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gia Bao
  • Gia Bao Grand
  • Gia Bao Grand Hanoi
  • Gia Bao Grand Hotel Hanoi
  • Gia Bao Hotel
  • Gia Hotel
  • Hotel Gia
  • Antique Hotel Hanoi
  • Antique Hanoi
  • Antique Legend Hotel
  • Jacosmo Hotel & Spa Hotel
  • Jacosmo Hotel & Spa Hanoi
  • Jacosmo Hotel & Spa Hotel Hanoi

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.