Lakefront hotel connected to the convention centre in Hanoi with free breakfast
Along with a restaurant, this smoke-free hotel has concierge services and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
West Lake Home Hotel & Spa offers 36 accommodations with fireplaces and minibars. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
With your stay at West Lake Home Hotel & Spa, you're connected to the convention centre and just a quick walk from West Lake. Features include free breakfast and free WiFi in public areas, plus a restaurant.
Free buffet breakfast offered
Free WiFi
Enjoy a bite to eat at the restaurant
Services include babysitting, dry cleaning/laundry and a concierge
6 minutes by foot from West Lake and a 4-minute drive from Hoan Kiem Lake
Airport pick-up shuttle service available for a fee
There's a restaurant on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at West Lake Home Hotel & Spa.
This 3.5-star Hanoi hotel is smoke free.
Guests are served a free buffet breakfast.
West Lake Home Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking; discounts available
24-hour airport pick-up shuttle at scheduled times for a surcharge
Food and drink
Free buffet breakfast
A restaurant
Things to do
TV in common areas
Family friendly
Babysitting (surcharge)
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Outdoors
On a lake
Terrace
Accessibility
Lift
More
1 building
9 floors
Built in 2016
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator
More
Air conditioning (climate-controlled)
Ceiling fan
Fireplace
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Renovations and closures
The property is closed between 4 March and 31 December.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for VND 330000.0 per day.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: VND 410000 per vehicle
Rollaway bed fee: VND 330000.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.