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Candlewood Suites Windsor Locks Bradley Arpt by IHG

2.5 star property

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Photo gallery for Candlewood Suites Windsor Locks Bradley Arpt by IHG

Exterior
Exterior
Suite, 1 Bedroom | Pillow-top beds, desk, blackout curtains, iron/ironing board
Lobby
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
149 Ella Grasso Turnpike, Windsor Locks, CT, 06096
  • Place, Farmington River
    ‪4 min drive‬
  • Place, Connecticut River
    ‪5 min drive‬
  • Place, Connecticut Fallen Firefighters Memorial
    ‪6 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪2 min drive‬

Room options

Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility)

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower)

Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower) | Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Roll-In Shower)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(28 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(71 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Candlewood Suites Windsor Locks Bradley Arpt by IHG

Family-friendly hotel with free airport shuttle and free local area shuttle
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Weekly housekeeping is available.
Candlewood Suites Windsor Locks Bradley Arpt by IHG offers 119 accommodations with washers/dryers and coffee/tea makers. Beds feature pillowtop mattresses. 38-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Windsor Locks Bradley Arpt by IHG. During your stay, you'll be close to Connecticut Fallen Firefighters Memorial. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Phelps-Hatheway House & Garden and 7 minutes from Connecticut Fallen Firefighters Memorial
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee
There's a snack bar/deli on site. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. An area shuttle within 2.00 miles and A roundtrip airport shuttle at scheduled times are free. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the family-friendly Candlewood Suites Windsor Locks Bradley Arpt by IHG. Self parking is free.

This Windsor Locks hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to midnight at scheduled times
  • Free area shuttle up to 2 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bowling alley

Family friendly

  • Bowling alley
  • Free area shuttle
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2007
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property is professionally cleaned
Candlewood Suites Windsor Locks Bradley Arpt by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Candlewood Suites Windsor Locks Bradley Arpt by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Bradley Arpt
Candlewood Suites Bradley Arpt Hotel
Candlewood Suites Bradley Arpt Hotel Windsor Locks
Candlewood Suites Windsor Locks
Candlewood Suites Windsor Locks Bradley Arpt
Candlewood Suites Windsor Locks Bradley Arpt Aparthotel
Candlewood Suites Bradley Arpt Aparthotel
Candlewood Suites Bradley Arp

Candlewood Suites Windsor Locks Bradley Arpt by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 525 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good, staff was very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Addis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, spotless clean, very impressive for the price I paid.
Stayed 1 night in Oct 2025

10/10 Excellent

Giovanni

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

TJ

Business traveller
Disliked: Staff & service, property conditions & facilities
During my stay, I came back to my room after being out all day to find that a leak developed from the ceiling in my closet, creating a large puddle on the floor. I tried to contact the front desk as well as maintenance to no avail. I went to the desk and when the person finally showed up, she did not take it seriously. She actually offered me a discount for that night if I still wanted to stay in that room! I refused and she booked me a new room, that when I went to go in and it was already occupied! I eventually was given another room, in which the ac/heading unit would not adjust it turn off. I will not be staying here again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Hugo

Stayed 1 night in Sep 2025

10/10 Excellent

Anjail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, kitchen had everything a person could need, staff was so pleasant which need a 10 star button for that alone. Nooooo bugs yay and the bed was sooo comfortable. There was a soccer team of little kids over top my room. So they were a little noisy but being that it was little stomping feet and laughter. I slept right through. I felt safe on my stay and that is important. I recommend this hotel to anyone who is on an extended vacation or business trip. Thank you to all the staff especially housekeeping hope you all get a raise or nice Christmas bonus 😊😊 one happy customer...I will be back definitely
Stayed 8 nights in Oct 2025

8/10 Good

sandra, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport. Lights in parking lot shine into the room and the sheer curtains do not block them out, so hard to sleep at night.
Stayed 2 nights in Oct 2025

8/10 Good

Sotirios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Galley kitchen in room bully equipped. Bathroom door didn't fully close. Desktop PC in lobby convenient. Clipboard food area for room necessities good.
Stayed 1 night in Oct 2025

4/10 Poor

FARIA

Disliked: Cleanliness, staff & service
Staff was rude and there was weird smell in room and noisy overall
Stayed 1 night in Oct 2025

6/10 Okay

Leslie

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Tucker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms!
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy
Stayed 1 night in Oct 2025

2/10 Terrible

Keith

Disliked: Property conditions & facilities
The reason the hotel is only 3 floors is because if there was a 4th floor, the wheels of the planes landing at BDL would contact the roof. The "viewing area" for people to watch the landing planes is across the street. The street light outside the window kept the room lit, even with the curtains closed - they are several inches too short. I barely slept, and what little sleep I did get was interrupted every 15-20 minutes. Avoid this hotel at all costs unless you can sleep well on the tarmac of an active airport. Also the keycard machine was so old it took the hostess 15 cards before one would actually program and work.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious, and clean. Everything worked and seemed brand new! I would stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Marcus

Stayed 1 night in Oct 2025

8/10 Good

Anastasya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The instructions for the shuttle were slightly confusing, i was given a wrong place to wait for the shuttle and the shuttle driver didn't make an effort to ask if I'm waiting for the transportation to the hotel either. The room was big and clean, the stuff was OK. The small disappointment was the lack of the normal coffee in the room, the only available option was a decaf. It felt like the hotel is pushing me to purchase the coffee in the lobby vendor shop, vs. providing a complimentary coffee in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Katie, Mobile

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

MONICA, Windsor

Liked: Cleanliness, staff & service
The suites are very comfortable and convenient. It was worth the stay even though it was not as secure as it could be. The staff were very friendly and helpful.
Stayed 8 nights in Sep 2025

10/10 Excellent

Colin, Nebraska City

Liked: Cleanliness, staff & service, property conditions & facilities
Best property we stayed at over the last 10 days. New and very clean. Free shuttle took us to the airport was great. Would definately stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested bottle of water at check in ( bottles were on counter) , however the desk clerk said it was only available to members but all others had to purchase water! Poor customer service. Room was clean. Hallway has trash bags which need pick up by housekeeping
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia A, Baden

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport
Stayed 1 night in Oct 2025

8/10 Good

Bryan, Tulsa

Stayed 1 night in Oct 2025