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ATLANTIC Hotel Heidelberg

4.5 star property

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Photo gallery for ATLANTIC Hotel Heidelberg

Bar (on property)
Deluxe Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Sauna, steam room
Ballroom
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Europaplatz 1, Heidelberg, Baden-Württemberg, 69115
  • Place, Bergstrasse-Odenwald Nature Park
    ‪1 min walk‬
  • Place, Heidelberg Congress Center
    ‪3 min walk‬
  • Place, University of Heidelberg New Campus
    ‪4 min drive‬
  • Airport, Mannheim (MHG)
    ‪15 min drive‬

Room options

View all photos for Comfort Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room

9.8 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room

9.4 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

  • 50 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

View all photos for Grand Suite

Grand Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Suite

  • 106 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Studio

  • Sleeps 3

Deluxe Room

  • Sleeps 2

Superior Room

  • Sleeps 2

Suite

  • Sleeps 3

View all photos for Comfort Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room

  • Sleeps 2

View all photos for Grand Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Suite

  • Sleeps 2

Comfort Room

  • Sleeps 2

Similar properties

Lobby
NH Collection Heidelberg
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.7 out of 5, Exceptional, 475 reviews
The price is €108
includes taxes & fees
25 Jan - 26 Jan
NH Collection Heidelberg

About this property

ATLANTIC Hotel Heidelberg

Luxury hotel connected to the convention centre in Heidelberg with a full-service spa
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
ATLANTIC Hotel Heidelberg offers 310 air-conditioned accommodations with laptop-compatible safes and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
With your stay at ATLANTIC Hotel Heidelberg, you're connected to the convention centre and just a quick walk from Heidelberg Congress Center. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Heidelberg Congress Center and a 3-minute drive from Körperwelten Museum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
ATLANTIC Hotel Heidelberg offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3767 square feet (350 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the luxury ATLANTIC Hotel Heidelberg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Heidelberg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
15 High – This restaurant only serves dinner.
Deli Lounge – On-site delicatessen. Open daily.
15 High Sky Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 15 High
  • 15 High Sky Bar
  • Deli Lounge

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,767 square feet of conference space
  • 8 meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 13 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 13 for children
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hotelbird mobile app before check-in.
Property Registration Number HRB 37106
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Atlantic Heidelberg Heidelberg
ATLANTIC Hotel Heidelberg Hotel
ATLANTIC Hotel Heidelberg Heidelberg
ATLANTIC Hotel Heidelberg opening soon
ATLANTIC Hotel Heidelberg Hotel Heidelberg

ATLANTIC Hotel Heidelberg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 165 out of 241 reviews
Rating 8 - Good. 61 out of 241 reviews
Rating 6 - Okay. 9 out of 241 reviews
Rating 4 - Poor. 6 out of 241 reviews
Rating 2 - Terrible. 0 out of 241 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

William

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall a very nice hotel - staff made my wife and friend pay city Tax for two nights, two people each. Even though we only stayed one night and I paid the city tax the night before. After a bit of complaining and a couple front desk people refunds were made -- but, it was very sad to see this type of behavior from such a nice facility.
Stayed 1 night in Oct 2025

4/10 Poor

Gabrielle

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Norma

Stayed 6 nights in Sep 2025

4/10 Poor

Laura

Liked: Cleanliness
Disliked: Staff & service
The hotel itself was very nice, clean and comfortable, however the service we received due to a double room charge was less than ideal. Not only were we charged twice for the room it was extremely difficult to get a refund. The hotel would
Stayed 1 night in Sep 2025

10/10 Excellent

Wing Chi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

JASMINE, TORONTO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing in the sauna and steam room after a long day of sightseeing was what we needed. The breakfast buffet was ok but signage for vegan items were lacking. Staff were able to assist me with funding suitable options.
Stayed 1 night in Sep 2025

8/10 Good

Jean

Very beautiful hotel, the breakfast was amazing but surprised to see small bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Long

Stayed 4 nights in Sep 2025

6/10 Okay

Roy

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has potential, the hotel itself was clean, and the location was great. Those were the highlights. Unfortunately, the rest of my experience was a letdown, mostly due to a lack of attention to basic details that really matter during a stay. Check-in was quick and easy, so I was optimistic at first. But once I got to the room, I noticed there were no towels. I had to head back down to request them. Then, when I went to take a shower, I realized there was no body soap either. Since it was late, I waited until the next day to ask for it. I left a note in the room, not realizing that housekeeping isn’t done daily. Since no one came in, the soap wasn’t replenished. Later that evening, I stopped by the front desk again and mentioned it. The young woman at the desk indicated that she’d take care of it, but when I returned hours later, the soap still hadn’t been delivered. I ended up going back down a second time to ask again this time, the gentleman at the desk apologized stating that his coworker probably forgot and handed me the soap and lotion, which also hadn't been in the room. Honestly, if certain amenities are offered, they should be there from the start. As a guest, I shouldn’t have to keep going back and forth to the front desk just to get basic essentials like towels or soap. The hotel has potential, but the lack of attention to these small, important details made the stay feel frustrating and incomplete to say the least.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heidelberg on my own

The ATLANTIC Hotel was exactly what I was looking for! An upscale hotel near the Heidelberg Main Train Station, which had a cafe and an excellent restaurant. I was worried about train noise, but never heard a thing. It was like watching a silent movie. The Local Bus Stop was a few hundred feet from the hotel entrance, behind the tourist information building. The tourist office even sells tickets to Heidelberg Castle and the Funicular to get up and back. Very convenient! Took the bus to the University Plaza and the Funicular was at the end of the street. Decided to take an Uber back to hotel for less than $10. The Atlantic Hotel is basically a 5 star hotel with a 3 star price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms comfortable. Rooftop bar was the highlight.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of train travel, I was immediately impressed by the location. My room was beautiful, and the rooftop restaurant and bar were simply fantastic. Even without a reservation, the staff were wonderfully accommodating and found me a table. I ordered the steak—and I can honestly say I’m still thinking about it! It was the perfect ending to a lovely evening and a wonderful stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

tong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Priscilla, Reading

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal breakfast
Stayed 1 night in Jul 2025

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jul 2025

8/10 Good

Jing

Stayed 2 nights in Jul 2025

10/10 Excellent

Magdaline

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very modern. The rooms were clean and comfortable. The rooftop breakfast area and bar was very nice. I would stay here again if attending a conference at the congress centre.
Stayed 4 nights in Jun 2025

10/10 Excellent

Fiona

Stayed 1 night in Jun 2025

6/10 Okay

serkan, New York

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
The hotel is very good as architecture and in size. Very nice view on top of the Floor. Where you have your breakfast. And the breakfast is also very nice. If you have a car, the parking is very convenient. The rooms are luxurious, but the service is the problem. We arrived in our room after a long day trip and the housekeeping did not clean the room or change the glasses. We have two separate beds and the housekeeping only did one of them. They didn’t change the towels and so on so when I called the reception and asked what happened they said they were short on staff. This is nonsense because the housekeeping was already in the room and they did only the bed and they left. Also, the day we arrived was one of the hottest day and the air conditioning was not working properly so I asked for a technician they didn’t have a technician at that moment. Next day I have asked for the technician again and they said they will go into the room and fix the problem but when I arrived in my room in the afternoon, nothing was fixed so I called the reception again. They said this is how their air conditioning works so they are telling you stories about housekeeping and technician just to postpone you. If its a hot day, the room is hot too. So overall I liked the hotel but did not enjoy the service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel, San Diego

Travelled with family
Liked: Amenities
Deborah was very helpful during breakfast buffet.
Stayed 1 night in Jun 2025

10/10 Excellent

Arvind, Irving

Liked: Cleanliness, amenities, property conditions & facilities
Good location and breakfast is amazing.
Stayed 1 night in May 2025