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Island Shangri-La, Hong Kong

5.0 star property

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Photo gallery for Island Shangri-La, Hong Kong

Exterior
Creator video
6 restaurants, breakfast, lunch, dinner served; international cuisine
6 restaurants, breakfast, lunch, dinner served; international cuisine
Family Suite (Hong Kong Wonders Themed) | City view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Spa
  • Bar

Explore the area

View in a map
Pacific Place, Supreme Court Road, Central, Hong Kong
  • Place, Pacific Place
    ‪1 min walk‬
  • Place, Lan Kwai Fong
    ‪13 min walk‬
  • Place, Hong Kong Convention and Exhibition Centre
    ‪15 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Peak View King

Deluxe Peak View King | Premium bedding, minibar, in-room safe, desk

Deluxe Peak View King

9.6 out of 10
Exceptional
(14 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Peak View Twin

Deluxe Peak View Twin | Premium bedding, minibar, in-room safe, desk

Deluxe Peak View Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Harbour View King

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View King

9.0 out of 10
Wonderful
(4 reviews)
  • 41 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View Twin

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite King

Executive Suite King | Living area | 55-inch LCD TV with satellite channels, TV

Executive Suite King

  • 82 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Harbour View Suite King

Harbour View Suite King | Premium bedding, minibar, in-room safe, desk

Harbour View Suite King

  • 88 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 2 Single Beds, Harbour View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 2 Single Beds, Harbour View

  • 44 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Horizon - Peak View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Horizon - Peak View)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Horizon - Peak View)

Room, 2 Single Beds (Horizon - Peak View) | Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds (Horizon - Peak View)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed (Grand - Peak View)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Grand - Peak View)

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds (Grand - Peak View)

Premier Room, 2 Single Beds (Grand - Peak View) | Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Single Beds (Grand - Peak View)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed, Harbour View (Grand)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Harbour View (Grand)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Harbour View (Grand)

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Single Beds, Harbour View (Grand)

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | View from room

Suite, 1 King Bed, City View

  • 85 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Harbour View

Premier Suite, 1 King Bed, Harbour View | View from room

Premier Suite, 1 King Bed, Harbour View

  • 88 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Garden Lodge)

Room, 1 King Bed (Garden Lodge) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Garden Lodge)

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Fishermans Cove)

Beach/ocean view

Room, 1 King Bed (Fishermans Cove)

  • 44 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Hong Kong Wonders Themed)

Hair dryer, bathrobes, slippers, towels

Family Suite (Hong Kong Wonders Themed)

  • 88 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite (Treetop Hideout Themed)

Family Suite (Treetop Hideout Themed) | Premium bedding, minibar, in-room safe, desk

Family Suite (Treetop Hideout Themed)

  • 82 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite (Campervan Haven Themed)

Family Suite (Campervan Haven Themed) | City view

Family Suite (Campervan Haven Themed)

  • 82 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

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includes taxes & fees
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About this property

Island Shangri-La, Hong Kong

Luxury hotel connected to a shopping centre in Hong Kong Island with 6 restaurants
Along with 6 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and 2 coffee shops/cafes are on-site.
Island Shangri-La, Hong Kong offers 544 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.
Our customers tell us that they can't get enough of the helpful staff at Island Shangri-La, Hong Kong. During your stay, you'll be connected to a shopping centre and just a quick walk from Pacific Place. Enjoy features like free WiFi in public areas, plus 6 restaurants and 2 coffee shops/cafes.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • For dining with ocean views, stop by Restaurant Petrus, one of the property's 6 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, aromatherapy or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Victoria Harbour and a few minutes from Soho
Island Shangri-La, Hong Kong offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 6 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A meeting room and limo/town car service are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Island Shangri-La, Hong Kong. Parking is available for a fee.

This Hong Kong Island hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Restaurant Petrus – Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch and dinner.
Cafe TOO – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Summer Palace – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.
Lobster Bar and Grill – This seafood restaurant specialises in seafood and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Nadaman – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (HKD 700 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 398 for adults and HKD 398 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge

Restaurants on site

  • cafe TOO
  • Lobster Bar and Grill
  • Nadaman
  • Restaurant Petrus
  • Summer Palace

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Thalassotherapy

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • Lift

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Due to renovations, swimming pool and Ming Pavilion is not available from September 2, 2024 to September 8. 2024.
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 660.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 398 for adults and from HKD 398 for children
  • Valet parking fee: HKD 700 per night
  • Rollaway bed fee: HKD 660.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Club Lounge hours are 7 AM-9 PM. Children under 12 years old are allowed in the Club Lounge until 7 PM and must be accompanied by an adult.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Island Shangri La Hotel
Island Shangri-La Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hotel Hong Kong
Shangri-La Island
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La
Island Shangri La
Island Shangri La, Hong Kong
Island Shangri-La, Hong Kong Hotel
Island Shangri-La, Hong Kong Hong Kong
Island Shangri-La, Hong Kong Hotel Hong Kong

Island Shangri-La, Hong Kong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 719 out of 975 reviews
Rating 8 - Good. 188 out of 975 reviews
Rating 6 - Okay. 38 out of 975 reviews
Rating 4 - Poor. 19 out of 975 reviews
Rating 2 - Terrible. 11 out of 975 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

DONGCHENG

the check-in time is too late
Stayed 1 night in Jul 2025

10/10 Excellent

Sern

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Aug 2025

10/10 Excellent

bethany kate minerva

Travelled with partner
Liked: Amenities
The hotel was immaculate. The staff incredibly attentive. Easy to move around between the mall and hotel. The only negative was that food in the hotel was extremely overpriced.
Stayed 6 nights in Jul 2025

10/10 Excellent

Nita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to stay in, one of the best. The newly renovated rooms are perfect for a sound nights sleep. I loved the extra refrigerator draw to put non bar purchases. Nicole who checked us in provided wonderful service, so friendly.The only down sides were waiting for elevators and the line to get in for breakfast buffet in the morning. I would definitely stay again.
Stayed 4 nights in Jul 2025

6/10 Okay

Joanna Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is compact and ageing. Staff is a mixture of nice and not so.
Stayed 3 nights in Jun 2025

8/10 Good

Doowon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Kheng Siah

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Stayed 4 nights in Apr 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

The room i stayed was recently renovated and it is clean with all the needed toiletries provided. The room has an amazing view facing the harbour. Fruits were provided in the room and ecen chocolates on a particular day! It is connected to the hotel and the MTR so it is very accessible to move around.
Stayed 8 nights in Jun 2025

10/10 Excellent

lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

MEI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is great! The staff is professional and friendly, the room with the harbor view is gorgeous, the buffet breakfast is excellent! Definitely will recommend to anyone who want to visit Hong Kong!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am happy with my stay here because of the very welcoming, helpful and polite staff. The food is great too by the way.
Stayed 6 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was so expressed with every aspect of my stay at Island Shangri-La. First, the staff are incredibly friendly and helpful. Sam at the front desk gave me a smooth check-in, which was particularly appreciated after a very long flight to Hong Kong. Tom at the bells desk offered great advice from where to get some yummy dim sum to where to get a men's haircut close by. The room was spacious, clean, and comfortable. The shower amenities were great. The hotel has some nice restaurants too if you need a bite. The location is excellent, as it's connected to the Pacific Place mall that has lots of great shops and eateries. I would definitely, without hesitation, stay here again the next time I come to Hong Kong.
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Stayed 3 nights in Jun 2025

6/10 Okay

Charles

Stayed 5 nights in May 2025

8/10 Good

duncan

Liked: Cleanliness
I like Shangrila hotels in general. This one is a bit dated. Needs a rooftop bar. Restaurants are expensive and so so. Central atrium is huge and useless. Rooms are small. Furniture and bathrooms need a redo. Lobby is poorly designed. Basically looks like a 1980’s hotel. All the more so since I just came from a cheaper suite in a brand new hotel in Macau. Night and day That said staff are pleasant and room staff are good. A pleasant stay but not very good value.
Stayed 2 nights in Jun 2025

10/10 Excellent

Avsin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facility is well maintained. We had the harbour view which was fantastic. Location is very convenient, just at the Central. Only suggestion is that the staff should be more friendly. Some of the staff is not smilling and very cold.
Stayed 5 nights in May 2025

10/10 Excellent

William, Denver

Stayed 3 nights in May 2025

10/10 Excellent

Bogdan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Shangri-La never disappoints. Highly encourage a harbour view room to watch the lights in the evening and have the most stunning view to wake up to. The concierge—particularly Claude—was incredibly helpful with planning.
Stayed 4 nights in May 2025

10/10 Excellent

Terence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I've stayed in
Stayed 1 night in May 2025

10/10 Excellent

Rui

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room size is great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Island Shangri-la has great access to public transportation if you want to explorer Hong Kong. They are located by 2 malls so shopping and dining isn’t an issue. Summer Place was great and has a Michelin Star to prove it. Sarah Wong was wonderful when there was an issue with the blinds. She helped us move to a different room. I highly recommend Island Shangri-La
Stayed 7 nights in May 2025

10/10 Excellent

Penelope Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with a superlative level of service, professionalism and attentiveness from all the staff we met, from the airport limousine service to checkout. Could not recommend highly enough.
Stayed 6 nights in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Classical, old school luxury five star hotel in Central HK with service and prices to match especially for the drink and dining. Excellent and large outdoor pool. Recommended
Stayed 6 nights in May 2025