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Altstadthotel Weisses Kreuz

4.0 star property

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Photo gallery for Altstadthotel Weisses Kreuz

Double Room | Hypo-allergenic bedding, in-room safe, individually decorated
Staircase
Bar (on property)
Interior detail
Daily local cuisine breakfast (EUR 25 per person)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Golden Roof
    ‪2 min walk‬
  • Hofburg
    ‪2 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube) | Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Double Room (Doppelzimmer Stube)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Super Patio)

Studio Suite (Super Patio) | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite (Super Patio)

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room, Balcony

9.0 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Mozart)

Studio Suite (Mozart) | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite (Mozart)

  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Classic Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Golden Roof)

Studio Suite (Golden Roof) | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite (Golden Roof)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer) | Hypo-allergenic bedding, in-room safe, individually decorated

Basic Room (Besenkammer)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

40-inch LCD TV with cable channels, TV

Double Room (Large)

10.0 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio) | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room (Patio)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area | 40-inch LCD TV with cable channels, TV

Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room (Golden Roof View)

Classic Double Room (Golden Roof View) | Living area | 40-inch LCD TV with cable channels, TV

Classic Double Room (Golden Roof View)

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Altstadthotel Weisses Kreuz

Hotel in Innsbruck with 24-hour front desk and bar/lounge
A bar/lounge, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front desk safe, multilingual staff assistance and a living plant wall are on-site. Change of towels is available on request
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Altstadthotel Weisses Kreuz's great location gets high marks from our customers. During your stay, you're just a quick walk from Innsbruck City Tower. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and multilingual staff
  • On-site recreation includes hiking/biking trails, bicycles to rent and mountain biking
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Innsbruck City Tower and Maria Theresa Street
As a guest of Altstadthotel Weisses Kreuz, you'll find multilingual staff, ski storage, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Altstadthotel Weisses Kreuz also features room service (during limited hours), a front desk safe, and a lift.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 11:00 AM.
Blaue Brigitte – On-site bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1465
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Altstadthotel Weisses Kreuz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 314 out of 402 reviews
Rating 8 - Good. 67 out of 402 reviews
Rating 6 - Okay. 12 out of 402 reviews
Rating 4 - Poor. 7 out of 402 reviews
Rating 2 - Terrible. 2 out of 402 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and location were awesome.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool hotel in perfect location. Hotel immediately notified me that we had accidentally left behind an iPad. They were incredibly helpful in arranging its return. Exceptional service like that truly sets this hotel apart. Highly recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being greeted on arrival by smiling staff who were happy to welcome us. Given we arrived before official check in time - we were cordially invited to have a complimentary drink, which we did enjoy sipping in comfortable chairs at their bar and breakfast room. Once we got our keys, the staff gave us complimentary ticketsto use as tourists around the city. Our room was well appointed including the stylish bed side tables, two seater sofa and very comfortable beds. The staff were happy to assist first time travellers to Innsbruck and answer any questions we threw at them. They gave us great restaurant recommendations within a few minutes of walking distance from the hotel. I loved being able to have drinks at the bar after 7.00 pm - once again the bar staff were attentive and happy to have a chat. The gin and tonic was perfect. I am looking forward to going back to Alstadthotel Weisses Kreuz and would recommend this hotel to my family and friends.
Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ewan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and modern hotel in the heart of the old town. Easy walk to most attractions.
Stayed 2 nights in May 2025

4/10 Poor

Subhash, Santa Barbara

Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was large (rare in European hotels), great location-close to everything, room was equipped with everything we needed and great breakfast. The staff were very helpful and always willing to help. The general manager, Brigitte, was genuinely interested whether we were having an enjoyable stay. I would gladly stay again and recommend to friends and family.
Stayed 4 nights in May 2025

10/10 Excellent

David, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient close to the river for walking. Great trail to hike nearby. Train is just a few minutes walk.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anne, Harvard

Liked: Property conditions & facilities
Enjoyed our stay here. The breakfast was partially nice! Also very pleasant and caring staff.
Stayed 2 nights in May 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location!

Enjoyed great customer service and a delicious, extensive breakfast in a really nice hotel in a great part of Altstadt! Everyone was very welcoming and accommodating! Appreciated receiving the Innsbruck Welcome Card with our 3-night stay and traveling for free on public transportation, which was so easy to use! Great stay in Innsbruck! Thank you, Brigitte and team!
Stayed 3 nights in May 2025

10/10 Excellent

Eshelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great service. Highly recommended!
Stayed 2 nights in Apr 2025

10/10 Excellent

eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location right in the heart of the old city. The owner goes out of her way to make sure you are taken care of and comfortable. The entire staff went beyond the norm to make you feel at home. The breakfast was perfect, excellent coffee and a myriad of delectable choices. An added bonus, just might be the best shower I ever had.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Rajiv

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sahar Tal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Neide, Campbell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very central, very charming. Great bar on the premises.
Stayed 1 night in Apr 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Staff are great!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay. Room was perfect and convenient. Thebstaff coulsnt have been better and the breakfast was out of this world. Highly reccommend!☆☆☆☆☆
Stayed 2 nights in Apr 2025

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic, lovely staff, lovely location and gorgeous rooms. The breakfast was great and we had an amazing stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel in a hugely convenient location. Beautiful interiors and breakfast was great too. Staff were incredibly friendly and helpful - perfect customer service. We were blown away by how friendly and professional they were. A comfortable nights sleep and perfect hotel for exploring Innsbruck.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Ankeny

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to see all the major attractions.
Stayed 3 nights in Mar 2025

10/10 Excellent

Siddharth

Stayed 2 nights in Dec 2024

10/10 Excellent

renee, medicine hat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, quiet, close to restaurants and shopping
Stayed 1 night in Mar 2025