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Altstadthotel Weisses Kreuz

4.0 star property

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Photo gallery for Altstadthotel Weisses Kreuz

Relax in a spacious room with a large bed, round mirror, and comfortable seating area.
Stunning spiral staircase takes center stage in this contemporary space with clean lines and a minimalist design.
Enjoy a meal in our dining area, where a chalkboard menu offers a variety of food and drink options.
Experience the sophisticated ambiance of this elegantly designed space, featuring a curved bar area, pendant lights, and a high ceiling with exposed beams.
Relax in a stylish space with a plush sofa, dining area, and floor lamp, surrounded by a unique wall piece and lush greenery.

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Golden Roof
    ‪2 min walk‬
  • Hofburg
    ‪2 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Comfort Double Room (Doppelzimmer Stube)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Super Patio)

Studio Suite (Super Patio) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite (Super Patio)

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Double Room, Balcony

9.0 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Mozart)

Studio Suite (Mozart) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite (Mozart)

  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Classic Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Golden Roof)

Studio Suite (Golden Roof) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite (Golden Roof)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Basic Room (Besenkammer)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

40-inch LCD TV with cable channels, TV

Double Room (Large)

10.0 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Double Room (Patio)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area | 40-inch LCD TV with cable channels, TV

Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room (Golden Roof View)

Classic Double Room (Golden Roof View) | Living area | 40-inch LCD TV with cable channels, TV

Classic Double Room (Golden Roof View)

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Altstadthotel Weisses Kreuz

Hotel in Innsbruck with 24-hour front desk and bar/lounge
A bar/lounge, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front desk safe, multilingual staff assistance and a living plant wall are on-site. Change of towels is available on request
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Altstadthotel Weisses Kreuz's great location gets high marks from our customers. During your stay, you're just a quick walk from Innsbruck City Tower. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and multilingual staff
  • On-site recreation includes hiking/biking trails, mountain biking and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Innsbruck City Tower and Maria Theresa Street
As a guest of Altstadthotel Weisses Kreuz, you'll find multilingual staff, ski storage, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Altstadthotel Weisses Kreuz also features room service (during limited hours), a front desk safe, and a lift.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 11:00 AM.
Blaue Brigitte – On-site bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1465
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Altstadthotel Weisses Kreuz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 301 out of 384 reviews
Rating 8 - Good. 63 out of 384 reviews
Rating 6 - Okay. 11 out of 384 reviews
Rating 4 - Poor. 7 out of 384 reviews
Rating 2 - Terrible. 2 out of 384 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sahar Tal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Neide, Campbell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very central, very charming. Great bar on the premises.
Stayed 1 night in Apr 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Staff are great!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay. Room was perfect and convenient. Thebstaff coulsnt have been better and the breakfast was out of this world. Highly reccommend!☆☆☆☆☆
Stayed 2 nights in Apr 2025

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic, lovely staff, lovely location and gorgeous rooms. The breakfast was great and we had an amazing stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel in a hugely convenient location. Beautiful interiors and breakfast was great too. Staff were incredibly friendly and helpful - perfect customer service. We were blown away by how friendly and professional they were. A comfortable nights sleep and perfect hotel for exploring Innsbruck.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Ankeny

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to see all the major attractions.
Stayed 3 nights in Mar 2025

10/10 Excellent

Siddharth

Stayed 2 nights in Dec 2024

10/10 Excellent

renee, medicine hat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, quiet, close to restaurants and shopping
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Super friendly, helpful staff. So nice and accommodating. Printed a form I needed for shipping, provided travel cards for the city.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the absolute best Old Town location! The bar is incredible too! Super nice staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dr Reena

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with helpful staff and convenient room layout. Perfect for a short visit like ours!
Stayed 1 night in Dec 2024

10/10 Excellent

Kirk

!
Stayed 1 night in Jan 2025

6/10 Okay

Giuseppe

Stayed 2 nights in Jan 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Innsbruck old town stay

Cozy yet contemporary hotel in heart of old Innsbruck-great view of town from window in my room. I felt immediately at home upon entry with such a warm welcome from the manager after a delay in my travels. I would highly recommend this location for your stay in Innsbruck.
Stayed 4 nights in Dec 2024

10/10 Excellent

Colin Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel with great friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Pallavi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Weisses Kreuz hotel. The staff were very friendly and helpful. The cocktail bar and the breakfast at the hotel was excellent. Rooms were on the smaller side but were still very comfortable. This was a beautiful hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite hotel in Austria

We picked this hotel because of the location and never expected this hotel to charm us!! The hotel was absolutely perfect in every way possible. The location could not have been better, the hotel was recently refurbished and it was so beautiful and welcoming. The rooms and common areas were spotless, the breakfast was terrific. The eggs, cheese, pastries, etc... all come from local farmers and bakers. The bar at night on the top floor turned out to be the best bar in Innsbruck and we agree!! The staff were so helpful and kind as well. We plan to return to Innsbruck just to stay here again. For a fun experience, get a patio room. They are roomy and you have your own private oasis. Don't miss this gem!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay in the old town portion of Innsbruck. This hotel is right in the center of it all making it very convenient. It was quiet, adorable and very comfortable. The bar being open late was a nice touch, and I'd stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

alita, College Station

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Seriously, some of the nicest staff I have ever had in all my years of traveling. Very helpful and attentive. Rooms were immaculate. Best was as soft as a cloud. Very relaxing stay. Highly recommend this property. They have a free breakfast in some instances, and a great bar on the top floor. Strangely enough it is the same floor as the reception. Amazing stay!
Stayed 1 night in Dec 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hovever, our room had only a high window with hotel staff area overlooking us. Their light was always on with blinds open so we had to keep our blinds closed. Felt like a cell. Room was too hot, no matter what we tried. Unique to this room surely. Other rooms are surely just fine.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Location, staff, rooms and bar are beautiful.
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIA, novi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024