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Mates Port Hotel

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Egyptian cotton sheets, premium bedding, down duvets
Interior
Exterior
Comfort Room | Egyptian cotton sheets, premium bedding, down duvets
Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
SERÇE SOKAK, 9-11, Istanbul, Istanbul, 34425
  • Place, Bosphorus
    ‪3 min walk‬
  • Place, Galata Tower
    ‪5 min walk‬
  • Place, Galataport
    ‪7 min walk‬
  • Airport, Istanbul (IST)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Ensuite

Standard Room, 1 Queen Bed, Non Smoking, Ensuite | Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 Queen Bed, Non Smoking, Ensuite

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down duvets

Superior Room

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room

Egyptian cotton sheets, premium bedding, down duvets

Executive Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Duplex, 1 Queen Bed, Non Smoking, City View

Junior Duplex, 1 Queen Bed, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down duvets

Junior Duplex, 1 Queen Bed, Non Smoking, City View

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room

Egyptian cotton sheets, premium bedding, down duvets

Comfort Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Design Room

Design Room | Egyptian cotton sheets, premium bedding, down duvets

Design Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Mates Port Hotel

Dry cleaning, express check-in and express check-out are available at this hotel. WiFi in public areas is free. Other amenities include a garden.
Mates Port Hotel offers 14 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. LCD televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Mates Port Hotel, you're connected to a shopping centre and just a quick walk from Bosphorus. You'll find features such as free WiFi in public areas and dry cleaning service.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include dry cleaning/laundry
  • Just a 4-minute walk from Bosphorus and 7 minutes on foot from Galata Tower
Mates Port Hotel offers its guests a garden, dry cleaning/laundry services, and express check-in. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Istanbul hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Low-height electrical sockets in bathroom
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Mates Port Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cots (infant beds) are available for EUR 6.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per day
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include window guards
The front desk at this property is open daily from 8:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2022-35-1242
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

MATES PORT HOTEL Hotel
MATES PORT HOTEL Istanbul
MATES PORT HOTEL Hotel Istanbul

Mates Port Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotek

Good location in safe area. Friendly staff. Amenities are basic and standard enough for all I need. I like the hot shower facilities. A socket does not work very well. No elevator. Overall it’s very good value for money.
Stayed 3 nights in Oct 2023
Verified

2/10 Terrible

Yavuz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not like pictured and told!!!! The rooms are very very dirty, we even had hair in the minibar and one hanging down from the air conditioner. We had mold in our bathroom and the ceiling over the bed was damaged!!! All comments are fake!!! We trusted the previous comments but it was horrible!!! We did our check out immidiatly and had to book another hotel. Would never ever go Again! Don‘t trust the comments in the internet! No reception in the hotel, no wardrope in the rooms, no elevator for the 5th floor.
Verified

2/10 Terrible

Kübra

Disliked: Staff & service
Odanın içinde banyo tuvalet yok. Erkek arkadaşımla gittim rezil oldum. Banyo dışarda ve başkalarıyla ortak kullanım. Ve yatak sırtımı çok ağrıttı. Oteli hiç beğenmedim
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Ugur

Disliked: Cleanliness, property conditions & facilities
Ben yaşadıklarımı anlatayım siz karar verin İlk gün otele giriş yaptık seçtiğimiz odadaki fotoğraflarla kaldığımız oda farklı yanlışlık oldu deyip özür dilediler kabul ettik İkinci gün sabah odadan çıktık döndüğümüzde oda soğuktu kaloriferin çalışmadığını fark ettik çözümü termostatik vanayı sökerek sağladık ve çalıştı klima merkezi olduğu için hiç çalışmadı Banyo yapmaya çalıştık duşun hem alttan hem üstten su kaçırıyordu duştan sonra tüm banyo su içinde kaldı bilgi verdik sadece alt kısmın tamiratı yapıldı Üçüncü gün duş almaya çalıştık su bir ısınıp bir soğuyordu Personel her zaman yardımcı olmaya çalıştı her konuda ellerinden geleni yapmaya çalıştılar her zaman güler yüzlü iletişim gerek telefonda gerekse yüz yüze çok kibardılar Otelin konumu güzel merkezi ancak sakin noktada şehir gürültüsü fazla yok
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Cansu

Liked: Cleanliness
Rustige plaats met veel bezienswaardigheden in de buurt. Wel kleine kamers. Zeer vriendelijk personeel.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

mustafa sami

Stayed 1 night in Sep 2024
Verified

6/10 Okay

Abdulmutalip

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023