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Hilton Garden Inn Jacksonville Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Jacksonville Airport

Suite, Accessible | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
13503 Ranch Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪10 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪11 min drive‬
  • Place, St. Johns Town Center
    ‪25 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min drive‬

Room options

View all photos for 2 Queen Mobility/Hearing Accessible with Tub

Select Comfort beds, in-room safe, desk, blackout curtains

2 Queen Mobility/Hearing Accessible with Tub

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 KING BED 1 BEDROOM SUITE WITH SOFABED

Combined shower/bathtub, free toiletries, hair dryer, towels

1 KING BED 1 BEDROOM SUITE WITH SOFABED

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard - 2 Doubles

Select Comfort beds, in-room safe, desk, blackout curtains

Standard - 2 Doubles

9.0 out of 10
Wonderful
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for King Room

Select Comfort beds, in-room safe, desk, blackout curtains

King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Beds, Accessible

Select Comfort beds, in-room safe, desk, blackout curtains

2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Two Queen Beds, Accessible

Select Comfort beds, in-room safe, desk, blackout curtains

Two Queen Beds, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed | Living area | 32-inch LCD TV with cable channels, TV, video game console

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite, One King Bed

32-inch LCD TV with cable channels, TV, video game console

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible

Select Comfort beds, in-room safe, desk, blackout curtains

Room, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible

Select Comfort beds, in-room safe, desk, blackout curtains

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Accessible

32-inch LCD TV with cable channels, TV, video game console

Suite, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible

Select Comfort beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1King Bed

Select Comfort beds, in-room safe, desk, blackout curtains

1King Bed

8.8 out of 10
Excellent
(47 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hilton Garden Inn Jacksonville Airport

This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a hot tub are on-site.
Hilton Garden Inn Jacksonville Airport offers 111 air-conditioned accommodations with video game consoles and a safe. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Jacksonville Airport. During your stay, you'll be within walking distance of River City Market Place. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and 3 meeting rooms
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from UF Health North and a few minutes from UF Health Hospital North
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Jacksonville Airport offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. The family-friendly Hilton Garden Inn Jacksonville Airport also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Great American Grill – This restaurant serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults and USD 5 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport

Hilton Garden Inn Jacksonville Airport

Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Hilton Jacksonville

Jacksonville Hilton

Hilton Garden Inn Jacksonville Airport Hotel

Hilton Jacksonville Airport

Hilton Garden Inn Jacksonville Airport Hotel

Hilton Garden Inn Jacksonville Airport Jacksonville

Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Hilton Garden Inn Jacksonville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 984 reviews
Rating 8 - Good. 273 out of 984 reviews
Rating 6 - Okay. 101 out of 984 reviews
Rating 4 - Poor. 53 out of 984 reviews
Rating 2 - Terrible. 37 out of 984 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Rachael

Disliked: Staff & service
This was THE WORST hotel experience we have ever ever had. We can't say how disappointed we were. The computers were down - which in and of its self is understandable - but they told us there was nothing at all they could do. Waited hours. No help. No concern. No assistance in finding another place to stay. All that after getting off a plane.
Stayed 1 night in Feb 2026

2/10 Terrible

Rebecca

Stayed 1 night in Feb 2026

8/10 Good

Nicholas

Yes hotel room was great
Stayed 1 night in Feb 2026

10/10 Excellent

don

Liked: Cleanliness, amenities, property conditions & facilities
yes all was great!
Stayed 3 nights in Feb 2026

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Clean, warm and helpful staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Henry

Stayed 1 night in Feb 2026

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service
Nice place to stay, however they don’t have free breakfast!
Stayed 1 night in Feb 2026

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026

4/10 Poor

Jennifer

Travelled with group
Our toilet wouldn't work, and our fridge didn't cool. The rest of the room was fine. After they fixed the toilet, they gave me attitude for asking that the floor be mopped from the spill-over. Their "bar" didn't have wine or beer and their mixed cocktails were weak and not made correctly. This location has some work to do!
Stayed 2 nights in Feb 2026

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Accommodating staff and a pleasant, quiet weekend.
Stayed 3 nights in Feb 2026

6/10 Okay

Kurt

Liked: Amenities
Well, room and staff where good, but killed 3 roaches the second night. The room above me had music so loud, they had to take care of. Never had any problems with Hilton until now. I will still stay in the future.
Stayed 2 nights in Feb 2026

8/10 Good

Rose E, Ocean Springs

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

8/10 Good

Ann, Eau Claire

Stayed 1 night in Jan 2026

10/10 Excellent

Aleasha, Minneapolis

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good price
Stayed 1 night in Jan 2026

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
I worked at a 5 star resort for 8byears. The accommodations were lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was very friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Ramiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Jan 2026

4/10 Poor

James

Room wasn't available to check in at said time. Room hadn't even been started cleaning at 3:10
Stayed 1 night in Jan 2026

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and nice. But security latch was hanging from one bolt. Service at front desk was great COFFEE MAKER WAS BROKEN. all caps because I had a 4 hr drive and had to leave before breakfast so my no coffee until I had to stop
Stayed 1 night in Jan 2026

10/10 Excellent

Allen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Ramazan

Stayed 1 night in Dec 2025