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Red Roof Inn Jacksonville - Cruise Port

2.0 star property

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Photo gallery for Red Roof Inn Jacksonville - Cruise Port

Superior Room, 1 King Bed, Non Smoking | Desk, blackout curtains, free cots/infant beds, free WiFi
Combined shower/bathtub, free toiletries, towels, soap
Lobby
Coffee shop
Exterior

Reviews

4.2 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
10901 Harts Road, Jacksonville, FL, 32218
  • Place, Jacksonville Zoo and Gardens
    ‪4 min drive‬
  • Place, River City Market Place
    ‪5 min drive‬
  • Place, Jacksonville Cruise Terminal
    ‪13 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large) | Desk, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking (Large)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Red Roof Inn Jacksonville Airport

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
2.7 out of 5, 1,010 reviews
The price is €59
includes taxes & fees
21 Oct - 22 Oct
Red Roof Inn Jacksonville Airport

About this property

Red Roof Inn Jacksonville - Cruise Port

Hotel in Jacksonville with free parking
This smoke-free hotel features coffee/tea in a common area, concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine.
Red Roof Inn Jacksonville - Cruise Port offers 59 accommodations with free toiletries and blackout curtains. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Red Roof Inn Jacksonville - Cruise Port, you'll be within walking distance of Anheuser-Busch Brewery. Free WiFi in public areas, free self-parking and concierge services are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a vending machine and coffee/tea in a common area
  • Just a 4-minute drive from Jacksonville Zoo and Gardens and 13 minutes from Jacksonville Cruise Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Jacksonville - Cruise Port, you'll find a vending machine, coffee/tea in common area, and concierge services. Public spaces have free WiFi. Self parking is free.

This Jacksonville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Jacksonville FL Hotel
Red Roof Jacksonville Port
Red Roof Inn - Southpoint Hotel Jacksonville
Jacksonville Red Roof Inn
Red Roof Inn Jacksonville
Red Roof Inn Jacksonville North Hotel
Red Roof Inn Jacksonville - Cruise Port Hotel
Red Roof Inn Jacksonville - Cruise Port Jacksonville
Red Roof Inn Jacksonville - Cruise Port Hotel Jacksonville

Red Roof Inn Jacksonville - Cruise Port Reviews

Reviews

4.2
Rating 10 - Excellent. 70 out of 731 reviews
Rating 8 - Good. 54 out of 731 reviews
Rating 6 - Okay. 95 out of 731 reviews
Rating 4 - Poor. 119 out of 731 reviews
Rating 2 - Terrible. 393 out of 731 reviews

4.2/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

kenner

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I’ve ever been! Looks like a gang is running the place
Stayed 1 night in Jun 2025

2/10 Terrible

Angela

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
It was a cheap room and you get what you pay for the toilet leaks and the shower ceiling looks like it has a leak from the room above
Stayed 1 night in Jun 2025

2/10 Terrible

Florence

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Yikes

This was a very unkempt building. I couldn’t get in the back door to access my room as I was told I could. There were too many sketchy folks hanging outside the building that I ended up renting a room across town instead and couldn’t get refund.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carimisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy my stay
Stayed 1 night in Jun 2025

8/10 Good

Carimisha

Stayed 1 night in Jun 2025

4/10 Poor

Carimisha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The motel. It was clean But it's a lot of people's Hanging outside All types of night So you don't feel comfortable coming out or in your room. Because people are hanging outside and I'll in the hallways.
Stayed 1 night in Jun 2025

10/10 Excellent

Destiny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay
Stayed 1 night in Jun 2025

2/10 Terrible

Khadijah, Huntsville

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
definitely don’t recommend, but the staff was really nice.
Stayed 1 night in May 2025

2/10 Terrible

Gary

Stayed 2 nights in May 2025

2/10 Terrible

tricia

Travelled with family
Disliked: Amenities, property conditions & facilities
Just No.
Stayed 1 night in May 2025

2/10 Terrible

Patricia, Woodstock

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were people working on cars in the parking. Grass and bushes were overgrown. Building next door had boarded up windows with people living in it just a few feet from the hotel. We did NOT stay there. Drove through the parking lot and did not even feel safe stopping. Any assistance with any portion of a refund would be greatly appreciated!!!!
Stayed 1 night in May 2025

10/10 Excellent

Luis

Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities
It's a place to stay
Stayed 1 night in May 2025

2/10 Terrible

Stephanie

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerks were very nice but the Front Desk Manager for this property was an animal. According to the manager, the only way to get clean towels and sheets was to bring them to the front desk, wait for them to be washed and dried, then return to the front desk to pick them up when they were done. If you need them to mop the room she puts you on a list for housekeeping but they never arrive. We were tracking dirt from the hallway to the room, room floor was filthy when we arrived. We went to Walmart upon arrival to purchase Lysol disinfecting wipes, a tub mat,and flip flops before touching anything it was that dirty. There were two outlets in the room but only one socket in each outlet worked and we had to go back out for an extension cord, with multiple plug ins to use our CPAP devices so we could sleep. They are running prostitution and drugs from the sidewalk in front of the main office. The safety doors at both ends of the building are propped open 24/7 so no key required for entry to the building. Two of the drug users living there got into a fist fight in the hallway as we were leaving, morning front desk manager was yelling at them to stop, my adult son opened the hall entrance to the lobby so that the manager could drag one of the drug users into the lobby and separate them. Some of the rooms on the ground floor had broken up tile on the floor, exposing concrete, I am pretty sure that they are rooms occupied throughout the week by desperate women and children.
Stayed 6 nights in Apr 2025

2/10 Terrible

Hailey

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Would never recommend this place!
Stayed 3 nights in Apr 2025

10/10 Excellent

Dee

Stayed 1 night in Apr 2025

2/10 Terrible

Krystof

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Bruce

Travelled with family

Awful

We didn’t even get out of the vehicle. Place was very run down. Plywood over windows. Looked like a very unsafe neighborhood to be in. People just hanging out around the place. Very upset that it was on the website for a place to stay
Stayed 1 night in Mar 2025

2/10 Terrible

Elwood

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like I was in a third world country. Entrance had four men and several women hanging out. Did not feel safe
Stayed 3 nights in Mar 2025

2/10 Terrible

Mike

Stayed 1 night in Mar 2025

2/10 Terrible

Tamika

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ran down place but good customer service

Upon arrival to check in my family, and I noticed guys and females hanging out around the property. We went inside to check in the lady at the front desk. She was very sweet and nice she had a welcoming spirit. We went up to look at the rooms, the rooms that my girls had the pillowcases and sheets looked used. They came and got me. I went up to check the room out and of course yes it did. My daughter didn’t even open her door after she came into my room and saw it was clean, but the bathroom Looks like it had been used, and there was paper in the trash and the tissue was down really low the bathroom floor look like someone had walked on it while it was being mopped after my babies came got me to see their room. I didn’t care what mine look like. I wasn’t staying there. Once we went back downstairs. One of the guys walking around the property had a firearm hanging out of his pants, and one of the other guys was leaning beside the building and told another one that’s a really nice car. Then we looked at the reviews on Google only to find out this was not a good place to stay. I went to the front desk and told her we will be leaving and she apologize real nicely and issue a full refund. I loved her personality, but not the hotel, physical and outer appearance.
Stayed 2 nights in Mar 2025

2/10 Terrible

Mireya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelled and only the bathroom light worked, bed uncomfortable.
Stayed 1 night in Feb 2025

2/10 Terrible

Rafael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025