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Residence Inn by Marriott Jacksonville Downtown

3.0 star property

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Photo gallery for Residence Inn by Marriott Jacksonville Downtown

Enjoy dining or socializing in this kitchen with a sleek island, microwave, and comfortable seating area.
Welcome to the reception area, where a sleek desk and patterned wall create a professional atmosphere.
Experience the sleek, modern design of this hotel, featuring spacious balconies and large windows that bring the outdoors in.
Two spacious beds with white linens, flanked by dark headboards, offer a comfortable retreat.
Modern kitchen with dark cabinets, white countertop, and appliances, including a coffee machine, toaster, and kettle.

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
357 OAK STREET, Jacksonville, FL, 32204
  • VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • Daily's Place
    ‪4 min drive‬
  • EverBank Stadium
    ‪5 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(21 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually furnished

Basic Suite, 1 Bedroom

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Coffee/tea maker, dining tables

Studio, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Coffee/tea maker, dining tables

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Enjoy a self-service breakfast in this well-equipped kitchen with a long counter and glass partition separating the dining area.

Hyatt Regency Jacksonville

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1247)
The price is €158
for 1 room
includes taxes & fees
6 Aug - 7 Aug
Hyatt Regency Jacksonville

About this property

Residence Inn by Marriott Jacksonville Downtown

Hotel with free breakfast, near Edward Waters College
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a meeting room. Housekeeping is available on request.
Residence Inn by Marriott Jacksonville Downtown offers 135 accommodations with laptop-compatible safes and coffee/tea makers. This individually furnished accommodation has separate dining areas and includes dining tables. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott Jacksonville Downtown. During your stay, you're just a quick walk from Riverside Park. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from VyStar Veterans Memorial Arena and a few minutes from Edward Waters College
  • Cats and dogs welcome for a fee
Residence Inn by Marriott Jacksonville Downtown offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Jacksonville Downtown. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 12.00 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

By Marriott Jacksonville
Residence INN Jacksonville Downtown
Residence Inn by Marriott Jacksonville Downtown Hotel
Residence Inn by Marriott Jacksonville Downtown Jacksonville

Residence Inn by Marriott Jacksonville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 239 out of 293 reviews
Rating 8 - Good. 38 out of 293 reviews
Rating 6 - Okay. 8 out of 293 reviews
Rating 4 - Poor. 4 out of 293 reviews
Rating 2 - Terrible. 4 out of 293 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xiao Feng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and accommodating when I arrived earlier than my check in time. Very clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Claudine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything!
Stayed 1 night in Apr 2025

10/10 Excellent

Alush, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pretty new. Room was wonderful. The sofa bed not very comfy, can be better. Everything else wonderful. You don’t find this kind of rooms even in a 5 star hotel. Breakfast is more than good. Staff is wonderful too. Thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

Montrellius

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Desk ppl were great however the ppl that served breakfast need more training in customer server. Her attitude was very off and seemed as if she didn’t want to be there. Her tone towards ppl wasn’t pleasing. She also caught an attitude when someone went to the front desk to let them know that the plates ran out. Ver Batman I her her with and attitude say all yall had to do was knock out the door and let us know that. My opinion it’s not that personal job to inform you
Stayed 3 nights in Apr 2025

10/10 Excellent

SHANITA L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome as always!!
Stayed 1 night in Apr 2025

10/10 Excellent

Moesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very wonderful cozy day
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2025

10/10 Excellent

Harry, orange beach

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice.
Stayed 1 night in Apr 2025

10/10 Excellent

M O

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I work in the hotel industry as well the property was great. Customer service was great as well. Keep up the great work everyone !
Stayed 1 night in Mar 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel the only thing i didnt like was the hidden fees for parking . Let me know up front that yall will be deducting parking fees out of my deposit. But i will definitely stay here again if im ever in the area. Live it
Stayed 1 night in Mar 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and friendly staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

Lamar

Stayed 1 night in Mar 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS HOTEL IS CLEAN, WELL KEPT AND AMAZING STAFF & SERVICE. I WILL STAY HERE EVERY TIME I VISIT JACKSONVILLE MY ROOM WAS PERFECT. ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Mar 2025

10/10 Excellent

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cleaned and spacious enough for a family of 6.
Stayed 2 nights in Mar 2025

10/10 Excellent

SHANITA L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, as always.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mario, any city

Liked: Cleanliness, staff & service, property conditions & facilities
Quite possibly one of the best hotels I’ve stayed in Florida
Stayed 1 night in Mar 2025

10/10 Excellent

Nikki

Stayed 1 night in Mar 2025

10/10 Excellent

Cameisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, relaxing stay.

The stay was amazing, relaxing, and just what we needed for a short vacation. The room was spacious and clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff large room
Stayed 2 nights in Mar 2025

10/10 Excellent

JOSE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place.
Stayed 1 night in Mar 2025