TownePlace Suites Jacksonville Airport

3.5 star property

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Photo gallery for TownePlace Suites Jacksonville Airport

Property amenity
Restaurant
Lobby
Premium bedding, down duvets, individually decorated
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1287 Airport Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪13 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪11 min drive‬
  • Place, Jacksonville University
    ‪24 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(21 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Premium Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Studio, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

TownePlace Suites Jacksonville Airport

This hotel features an outdoor pool, coffee/tea in a common area and a 24-hour front desk. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a computer station, gas grills and a picnic area are on-site. Housekeeping is available once per stay.
TownePlace Suites Jacksonville Airport offers 102 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels and Netflix.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.
During your stay at TownePlace Suites Jacksonville Airport, you'll be within walking distance of River City Market Place. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a computer and a car charging station
  • Just a 3-minute drive from UF Health North and a few minutes from Pecan Park Flea and Farmers' Market
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, barbecue grills, and multilingual staff are also featured at the business-friendly TownePlace Suites Jacksonville Airport. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Jacksonville hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Pool hoist on site
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per night (maximum USD 150.00 per stay), plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per accommodation, per night (maximum USD 150.00 per stay) plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
TownePlace Suites Jacksonville Airport offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Towneplace Suites Jacksonville
TownePlace Suites Jacksonville Airport Hotel
TownePlace Suites Jacksonville Airport Jacksonville
TownePlace Suites Jacksonville Airport Hotel Jacksonville

TownePlace Suites Jacksonville Airport Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 309 out of 358 reviews
Rating 8 - Good. 29 out of 358 reviews
Rating 6 - Okay. 11 out of 358 reviews
Rating 4 - Poor. 2 out of 358 reviews
Rating 2 - Terrible. 7 out of 358 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Leander

Stayed 1 night in Jan 2026

10/10 Excellent

Bondine

Stayed 1 night in Jan 2026

10/10 Excellent

Bondine

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Stayed 1 night in Jan 2026

10/10 Excellent

mary

Liked: Cleanliness
Friendly staff, clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Carl, Spartanburg

Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

8/10 Good

Jocelyn

Stayed 2 nights in Dec 2025

8/10 Good

Shawnda

Liked: Cleanliness, staff & service, amenities
Perfect room, large and clean, but the breakfast options were disgusting and only had 1 waffle iron working…had to wait in line for a waffle and meanwhile they tore down the rest of the “buffet” right at 9 even though several people were waiting for food.
Stayed 1 night in Jan 2026

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities
It’s fine
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2025

10/10 Excellent

Allison

Stayed 1 night in Dec 2025

10/10 Excellent

Mister

Stayed 1 night in Dec 2025

10/10 Excellent

alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having driven 8-10 hours straight and just needing a place on the route late night and quickly was amazing. I booked and within 15-20 mins i was there and they were ready! The front desk was amazing! My husband lost his ring and didn’t notice until 8 mins after check out and when we turned around, they didn’t hesitate to let me check! I tossed the room and thankfully we found it in the car in a weird spot
Stayed 1 night in Dec 2025

10/10 Excellent

Tatiana

Stayed 1 night in Dec 2025

2/10 Terrible

Arra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing was good ! Staff rude, didn’t tell us you could turn on electricity without inserting the key card ! Who would have ever known that ?! Uncomfortable and to top it off the couldn’t get the shuttle driver to respond so we had to get an Uber and was almost late for our plane . Don’t stay here !!!
Stayed 1 night in Dec 2025

10/10 Excellent

Guinevere

Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very comfortable and the staff was very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Jay

Stayed 1 night in Nov 2025

10/10 Excellent

Joshua Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, room was clean, and everything was convenient.
Stayed 2 nights in Nov 2025

10/10 Excellent

Taria

Liked: Cleanliness, amenities, property conditions & facilities
clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Aubrey, Midle River

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Tami

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Nice amenities. Friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities
Wonderful. They were so busy at check in but were still fast, professional and kind. No issues or complaints - only compliments!
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean!! Staff was wonderful!
Stayed 1 night in Nov 2025