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Tru by Hilton Jacksonville Airport I-95

2.5 star property

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Photo gallery for Tru by Hilton Jacksonville Airport I-95

Breakfast area
Lobby
Reception
Terrace/patio
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1265 Airport Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪12 min walk‬
  • Place, UF Health Hospital North
    ‪3 min drive‬
  • Place, UF Health North
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed

9.4 out of 10
Exceptional
(55 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing)

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed (Hearing)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub | Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds, Bathtub

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Roll-In Shower)

Room, 2 Queen Beds (Roll-In Shower) | Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing)

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

King Room With Walk-in Shower

  • Sleeps 2

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room With Tub-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Similar properties

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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,446 reviews
The price is €112
includes taxes & fees
7 Apr - 8 Apr
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About this property

Tru by Hilton Jacksonville Airport I-95

This smoke-free hotel features an outdoor pool, coffee/tea in a common area and laundry facilities. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
Tru by Hilton Jacksonville Airport I-95 offers 105 air-conditioned accommodations with a hairdryer and blackout curtains. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Guests aged under 21 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Jacksonville Airport I-95. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from River City Market Place and a few minutes from UF Health North
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Tru by Hilton Jacksonville Airport I-95, you'll find an outdoor pool, coffee/tea in common area, and laundry facilities. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). Tru by Hilton Jacksonville Airport I-95 also features a front desk safe and a lift. Self parking is free.

This Jacksonville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (61 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (122 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Tru by Hilton Jacksonville Airport I-95 offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Tru By Hilton Jacksonville Airport
Tru by Hilton Jacksonville Airport I 95
Tru by Hilton Jacksonville Airport I-95 Hotel
Tru by Hilton Jacksonville Airport I-95 Jacksonville
Tru by Hilton Jacksonville Airport I-95 Hotel Jacksonville

Tru by Hilton Jacksonville Airport I-95 Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 993 reviews
Rating 8 - Good. 154 out of 993 reviews
Rating 6 - Okay. 39 out of 993 reviews
Rating 4 - Poor. 13 out of 993 reviews
Rating 2 - Terrible. 25 out of 993 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christa

Stayed 1 night in Dec 2025

10/10 Excellent

Kimcherria

Stayed 1 night in Dec 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant nearby. Very clean and comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

Jermel

Stayed 1 night in Nov 2025

8/10 Good

Robin

Liked: Cleanliness, property conditions & facilities
Everything was good but pillows weren't great. Just not comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Penelope

Staff was great
Stayed 1 night in Dec 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
Had a nice stay, customer service was great, and room was clean. Would stay again if back in Jacksonville.
Stayed 1 night in Dec 2025

8/10 Good

Mark, Seattle

Stayed 1 night in Dec 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
Everything works as expected . Staff helpful and friendly. Will definitely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff, excellent breakfast.
Stayed 1 night in Nov 2025

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness
Room and interior spaces neglected.
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

10/10 Excellent

RACHEAL

Liked: Cleanliness, staff & service, amenities
Modern, clean, comfortable
Stayed 1 night in Dec 2025

8/10 Good

matthew, Cary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No frills. Clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Staff at both Try but Hilton at the Jacksonville Airport and Jacksonville by River we so helpful and courteous. Those two young ladies were so patient with me. I actually accidently booked at the wrong Tru. Both employees helped to get me settled in after driving 8 hours and being tired Your rooms are clean enough to eat on. The bathroom was spotless and towels so clean. The bed was so comfortable and my back felt much better after waking up. The bed linen smelled wonderful This location was perfect for me to get the rest that I really needed. Thank you Tru
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used the airport shuttle as we had an early flight.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Excellent Hotel and service
Stayed 1 night in Nov 2025

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay. Everything good.
Stayed 1 night in Nov 2025

10/10 Excellent

melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities
The entire hotel from the time you walk through the doors to the room itself was very clean and beautiful! We were greeted with a smile and I liked that they sent us a text during our stay to make sure we are comfortable and enjoying our stay.
Stayed 2 nights in Nov 2025

6/10 Okay

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed when I learned that the information I was given was inaccurate regarding the parking availability. I was told by a Hilton employee that I could park at the hotel have a complimentary shuttle to the airport and leave my car parked at no extra charge although I would only be staying for one night coming in. Upon checking in I learned there was a $50 additional fee. I feel because of my honesty I incurred a fee that others would not have. I do not blame the check-in staff as she was extremely polite and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Camille was extremely welcoming! Clean room. Great breakfast.
Stayed 1 night in Dec 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Very clean, staff was excellent. Our room had a unique chemical type smell that bothered by allergies
Stayed 1 night in Nov 2025