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Grand Mercure Jakarta Kemayoran

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Photo gallery for Grand Mercure Jakarta Kemayoran

Exterior
Breakfast, lunch, dinner served; international cuisine, garden views
Business Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Indoor spa tub
Exterior
Luxury
5.0 star property
8.6

Excellent

Luxury family-friendly hotel near Jakarta International Expo

Located close to ITC Cempaka Mas and Mangga Dua Square, Grand Mercure Jakarta Kemayoran provides an adjacent golf course, an airport shuttle and a poolside bar. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, Catappa Restaurant, offers breakfast, brunch, lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a free daily manager's reception and a terrace.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Jl H Benyamin Sueb Kav B-6, Superblok Mega Kemayoran, Jakarta, Central Jakarta, 10610
  • Place, Pasar Baru
    ‪19 min walk‬
  • Place, Mahkamah Agung
    ‪3 min drive‬
  • Place, Gambir Expo
    ‪3 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(12 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 80 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Business Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Grand Mercure Jakarta Kemayoran

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Grand Mercure Jakarta Kemayoran offers 505 accommodations with minibars and a safe. Televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
The on-site spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
With your stay at Grand Mercure Jakarta Kemayoran, you'll be connected to a shopping centre and within walking distance of Jakarta International Expo. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Catappa Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute drive from Jakarta International Expo and 6 minutes from Mangga Dua Square
  • Airport pick-up shuttle service available for a fee
Grand Mercure Jakarta Kemayoran offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a hot tub, and a sauna are also featured at the luxury Grand Mercure Jakarta Kemayoran. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

The hotel hosts a free manager's reception daily.
Catappa Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Plumeria Lounge – Overlooking the garden, this lobby lounge specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 35,000 per stay)
  • RV/bus/lorry parking on site
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 332,750 for adults and IDR 166,375 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catappa Restaurant
  • Plumeria Lounge

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 27 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 332750 for adults and from IDR 166375 for children
  • Airport shuttle fee: IDR 460000 per vehicle (maximum occupancy 3)
  • Valet parking fee: IDR 35000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Grand Mercure Jakarta Kemayoran offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Kemayoran Hotel
Grand Mercure Jakarta Kemayoran
Grand Mercure Kemayoran
Grand Mercure Jakarta Kemayoran (opening October 2015)
Mercure Jakarta Kemayoran
Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Jakarta Kemayoran Jakarta
Grand Mercure Jakarta Kemayoran Hotel Jakarta

Grand Mercure Jakarta Kemayoran Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 243 out of 487 reviews
Rating 8 - Good. 168 out of 487 reviews
Rating 6 - Okay. 41 out of 487 reviews
Rating 4 - Poor. 24 out of 487 reviews
Rating 2 - Terrible. 11 out of 487 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Amin

Stayed 5 nights in Jan 2026

10/10 Excellent

Hemendra, Lexington

Stayed 4 nights in Jan 2026

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since arriving at the property I was made to feel, wanted, loved and cared for. Nothing was too much trouble and all of the staff have tremendous local knowledge and were able to advise about excursions places to go surfing and areas of special interest. In particular, Sri - she was so kind and directed me to a surf school perfect for beginners. Chef Anam is very knowledgeable about old Indonesian and international cuisine and he and I talked for hours about food work and family life. Rifa, has a beautiful friendly warm and charismatic disposition you cannot help but want to be in his company. Muhal, another genuinely kind caring soul who could not do enough for me. We all shared great banter. Ardi on front office, was recommended to me by the restaurant manager at a previous resort I'd stay there in lombok and he did not disappoint. These are only the names of the team that I can remember but everybody has been absolutely outstanding. Highly recommend this resort for families solo travels and couples alike it's right on the beach of beautiful powder soft sand.
Lovely soft and comfy loungers, with terrific views
Breakfast view
Stayed 3 nights in Jan 2026

6/10 Okay

Kazuya

Stayed 1 night in Jan 2026

8/10 Good

Chow Pui

Stayed 2 nights in Dec 2025

10/10 Excellent

Ritvik

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious view with immaculate service from the hotel staff. Rizky was especially attentive to the needs of guests.
Stayed 7 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Staff & service, room comfort
My stay was good overall
Stayed 1 night in Dec 2025

10/10 Excellent

Niguel, Sunset Beach

Liked: Cleanliness, amenities, property conditions & facilities
Room cleaniness, and Reception Staff are super helpful and friendly. Some of myroom service food was cold when arrived but besides that, I would be returning in tbe future.
Stayed 4 nights in Nov 2025

10/10 Excellent

Raveen

Stayed 7 nights in Nov 2025

10/10 Excellent

Manoj Tikam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel, good food, and beautiful rooms.
Stayed 2 nights in Oct 2025

6/10 Okay

GARRIE

Business traveller
Liked: Staff & service
Long hairs on the table, carpet and toilet. Breakfast has a large spread but no quality.
Stayed 3 nights in Nov 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

zhonghua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room. Location a bit inconvenient if you don’t drive
Stayed 2 nights in Sep 2025

6/10 Okay

Jimmy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Kok Chor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel is lacking. Not enough staff to serve hotel guests
Stayed 4 nights in Jun 2025

10/10 Excellent

Zhisheng

Stayed 2 nights in Jul 2025

10/10 Excellent

Zubair

Liked: Cleanliness, amenities, property conditions & facilities
Immaculate hotel with luxury feel. breakfast buffet was incredible
Stayed 6 nights in May 2025

8/10 Good

Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

Stayed 1 night in Jun 2025

8/10 Good

Povern

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Kok Chor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is conveniently located to my partners office. Front desk staff is very unstaff. One front desk officer attending to a long queue of check in guest. The remaining staff are hiding inside the staff office. No coordination, no teamwork, no job commitments. Very shameful.
Stayed 2 nights in May 2025

8/10 Good

Fides Marie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Environment was fantastic but definitely lacking a bit on the breakfast, not the best I've had
Stayed 5 nights in May 2025

8/10 Good

Kok Chor

Business traveller
Liked: Cleanliness, staff & service, amenities
Quiet, easy access toy partner office.
Stayed 2 nights in Apr 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security is good. Only people staying at the same floor can access the elevator with the room key. Pillows are bit dirty. Can hear the traffic
Stayed 2 nights in Apr 2025