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Hotel Neo+ Airport - Jakarta

4.0 star property

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Lobby
Superior Room, City View (Premiere) | In-room safe, laptop workspace, free WiFi, bed sheets
Deluxe Room | In-room safe, laptop workspace, free WiFi, bed sheets
Front of property
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Spa
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
Cengkareng Business City Tower PQR, Lot 5, Jl. Atang Sanjaya No.21 RT.2 RW.2, Tangerang, Banten, 15125
  • Place, Soewarna Business Park
    ‪2 min drive‬
  • Place, Cengkareng Golf Club
    ‪2 min drive‬
  • Place, White Sand Beach PIK 2
    ‪6 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Room

In-room safe, laptop workspace, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Room, City View (Premiere)

Superior Room, City View (Premiere) | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Room, City View (Premiere)

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Suite Room

Suite Room | In-room safe, laptop workspace, free WiFi, bed sheets

Suite Room

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

In-room safe, laptop workspace, free WiFi, bed sheets

Superior Room

  • Sleeps 2

View all photos for Superior City View

In-room safe, laptop workspace, free WiFi, bed sheets

Superior City View

  • Sleeps 2

View all photos for Deluxe Room

Bathroom | Shower, rainfall showerhead, free toiletries, slippers

Deluxe Room

  • Sleeps 2

View all photos for Suite Room

In-room safe, laptop workspace, free WiFi, bed sheets

Suite Room

  • Sleeps 2

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About this property

Hotel Neo+ Airport - Jakarta

Hotel in Tangerang with full-service spa and 24-hour front desk
A full-service spa, a restaurant and a coffee shop/cafe are available at this hotel. Free self parking and free airport drop-off are also provided. Other amenities include spa services, concierge services and dry cleaning.
Hotel Neo+ Airport - Jakarta offers 149 air-conditioned accommodations with a safe and complimentary slippers. 29-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and toothbrushes and toothpaste. This Tangerang hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alaya Spa. Services include massages and body treatments. The spa is open daily.
During your stay at Hotel Neo+ Airport - Jakarta, you'll be close to White Sand Beach PIK 2. Features include free self-parking and free airport drop-off service, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself to body treatments or massages at Alaya Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • Just a 4-minute drive from Cengkareng Golf Club and 12 minutes from Mangrove Ecotourism Centre PIK
  • Free airport drop-off shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. Hotel Neo+ Airport - Jakarta offers its guests a full-service spa. A free shuttle from the hotel to the airport is free (available 24 hours). Spa services, multilingual staff, and concierge services are also featured at Hotel Neo+ Airport - Jakarta. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tangerang hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Hotel Neo+ Airport - Jakarta has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour free airport drop-off shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 75,000 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Visual fire alarm
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 29-inch smart TV with digital channels

More

  • Air conditioning
  • Desk chair
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Neo+ Airport - Jakarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 150000 for adults and from IDR 75000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Neo Airport Jakarta Tangerang
Hotel Neo+ Airport - Jakarta Hotel
Hotel Neo+ Airport - Jakarta Tangerang
Hotel Neo+ Airport - Jakarta Hotel Tangerang

Hotel Neo+ Airport - Jakarta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 35 reviews
Rating 8 - Good. 6 out of 35 reviews
Rating 6 - Okay. 7 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ryna

It was just a stopover night, everythg was ok except for its water pressure that is low while using the water closet.
Stayed 1 night in Aug 2025

10/10 Excellent

Krisdianto

Stayed 1 night in Jun 2025

8/10 Good

Netti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Romanus

Stayed 2 nights in Jul 2025

8/10 Good

Susanna

Stayed 2 nights in Jun 2025

8/10 Good

nishikanta

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a very neat and clean. Hotel staff are friendly and courteous. Only one suggestion that they could not speak english well baring 1 or 2 . I would still recommend hotel for stay as the hotel is clean and hosts a lot of corporate events so maintans a good standard
Stayed 4 nights in Jun 2025

10/10 Excellent

Roland

Stayed 1 night in Jun 2025

10/10 Excellent

Murni

Stayed 1 night in May 2025

10/10 Excellent

Milinda

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are small but for an airport hotel, it’s plenty. The staff is very helpful. Special mention on the baggage storage for the helpfulness of the staff and the care they take.
Stayed 1 night in May 2025

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value.

Fani and her staff was great. They are on top of everything and treat you with the upmost respect.
Stayed 2 nights in May 2025

6/10 Okay

Timothy

Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

気になったのは

もう少し清掃に力を入れてください。 部屋にミネラルウォーターがなかったのは困りました。廊下に給水器があるなら最初に伝えて欲しかったです。シャトルの運行時間も夕方までと、予約前に情報提供して下さい。受付のかた、運転手の方など、好印象でしたので、是非改善を。
Stayed 1 night in Aug 2025

4/10 Poor

Adele

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La camera purtroppo non era pulitissima ed il bagno con uno spazio veramente limitato per muoversi. Inoltre farei trovare egli ospiti che arrivano dall’aeroporto da un viaggio potenzialmente lungo almeno una bottiglia di acqua.
Stayed 1 night in Aug 2025

6/10 Okay

Bianca

Travelled with family and small children
Sadly we were not ao pleased with our stay. It just began with the airport transfer: via expedia it only says "free airport shuttle" the hotel itself didn't send any informations until I asked them about. Comes out there are 6 times a day for pick up and drop of which are free - i think it is very unlikely that one of them fits your flight time. For that Hotel price you can easily find another airport hotel with really free shuttle service. The woman at the reception seemed to hate her job. Neither was she friendly nor did she tell us anything, we needed to ask every question by ourselves. Then to the room: in the so calles "deluxe room" there are no windows. This isn't mentioned anywhere during the booking, if you want a room with a window you need to pay more. Also the room was ok clean, but definitely could be better. The breakfast in the restaurant is more asian food, which is ok, but would be nice to know beforehand. Anyways the staff was kind in the restaurant but also really slow. There was a water fountain to refill your water, which we appreciated. During our stay our toddler broke one cup in the room. At checkout we informed the same lady as during check-in about it, and we needed to pay 50k idr for it... Never heard about any hotel/restaurant which let pay there guest for such things. Also would guess they buy this cup for 10k idr or less... All in all we wouldn't stay again. For this price you can get a ton of better stays nearby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ali

Stayed 1 night in Jul 2025

10/10 Excellent

Khalid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super à cause du personnel vraiment très gentil.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto si se necesita alojamiento cerca del aeropuerto
Stayed 1 night in Jun 2025

10/10 Excellent

Maura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel war schön und sauber, die Lage ist in Ordnung
Stayed 2 nights in May 2025

10/10 Excellent

Mustafa kemal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mustafa kemal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

sivavikkraman

Stayed 1 night in May 2025

8/10 Good

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Leuk hotel alles redelijk goed geregeld maar geen ramen in de kamer verders alles oké
Stayed 1 night in May 2025