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Mandarin Oriental, Jakarta

5.0 star property
VIP Access

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Photo gallery for Mandarin Oriental, Jakarta

Lobby sitting area
1 bedroom, premium bedding, down duvets, minibar
Banquet hall
Bar (on property)
Mandarin, Suite | 1 bedroom, premium bedding, down duvets, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Room service
  • Gym

Explore the area

View in a map
Jalan MH Thamrin, Jakarta, Jakarta, 10310
  • Grand Indonesia
    ‪2 min walk‬
  • Thamrin City Shopping Mall
    ‪10 min walk‬
  • National Monument
    ‪7 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Connecting Rooms (Monument View)

1 bedroom, premium bedding, down duvets, minibar

Family Room, Connecting Rooms (Monument View)

  • 94 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for Family Suite, 2 Bedrooms

1 bedroom, premium bedding, down duvets, minibar

Family Suite, 2 Bedrooms

  • 111 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, Connecting Rooms (Family)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, Connecting Rooms (Family)

8.0 out of 10
Very good
(1 review)
  • 94 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 King Bed (Monument View)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed (Monument View)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Club Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban, Monument View)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Monument View)

1 bedroom, premium bedding, down duvets, minibar

Club Room, 1 King Bed (Monument View)

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban)

1 bedroom, premium bedding, down duvets, minibar

Club Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban, Monument View)

1 bedroom, premium bedding, down duvets, minibar

Club Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Single Beds (Urban, Monument View)

1 bedroom, premium bedding, down duvets, minibar

Club Suite, 2 Single Beds (Urban, Monument View)

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Oriental Suite, Suite

Oriental Suite, Suite | Living room | 42-inch LCD TV with cable channels, TV

Oriental Suite, Suite

  • 95 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Suite

Mandarin, Suite | 1 bedroom, premium bedding, down duvets, minibar

Mandarin, Suite

  • 200 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Twin Room (Monument View)

1 bedroom, premium bedding, down duvets, minibar

Twin Room (Monument View)

  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds

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About this property

Mandarin Oriental, Jakarta

Luxury hotel with 2 restaurants and nightclub
Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Mandarin Oriental, Jakarta offers 272 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mandarin Oriental, Jakarta. During your stay, you're just a quick walk from Grand Indonesia. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at Lyon, a fine-dining restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Grand Indonesia and Thamrin City Shopping Mall
  • Airport shuttle service available for a fee
Mandarin Oriental, Jakarta offers its guests an outdoor pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A nightclub, a terrace, and multilingual staff are also featured at the luxury Mandarin Oriental, Jakarta. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Lyon – This fine-dining restaurant specialises in French cuisine and serves brunch, lunch and dinner.
Li Feng – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Cinnamon – This restaurant specialises in Indonesian cuisine. Open daily.
MO Bar – On-site bar. Happy hour is offered. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cinnamon
  • Li Feng
  • Lyon
  • MO Bar

Things to do

  • Fitness classes
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Children's dinnerware
  • High chair
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift (200 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 20 2025 to December 31 2025 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24 for adults and from USD 12 for children
  • Airport shuttle fee: USD 79 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mandarin Oriental, Jakarta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental, Jakarta Hotel
Mandarin Oriental, Jakarta Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta

Mandarin Oriental, Jakarta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 442 out of 535 reviews
Rating 8 - Good. 62 out of 535 reviews
Rating 6 - Okay. 16 out of 535 reviews
Rating 4 - Poor. 6 out of 535 reviews
Rating 2 - Terrible. 9 out of 535 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hiroshi, Bangkok

Stayed 2 nights in Jun 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic in all respects
Stayed 9 nights in May 2025

10/10 Excellent

Malinda

Stayed 2 nights in May 2025

10/10 Excellent

Sara-Lee, West Hempstead

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel (albeit a little older), yummy breakfast, comfortable and large rooms, excellent staff/service, great location
Stayed 2 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Pratheek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

SING KIT

Stayed 3 nights in May 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great, location is very strategic and they hotel also offer a tour to museums for you to understand about the indonesian history or traditional food.
Stayed 5 nights in Apr 2025

10/10 Excellent

Anura

Liked: Cleanliness, staff & service, property conditions & facilities
Very good customer service
Stayed 3 nights in Apr 2025

6/10 Okay

Min Chul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The building is very old.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ahmed K Subhi

Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Aprilian Firman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sabine

Stayed 2 nights in Apr 2025

10/10 Excellent

Kanti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcoming and friendly. The room is well located, clean and spacious. We had a great experience.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Guanghui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Enjoyed the stay. Lounge team, Andyta, Putri, Oliv, and Bima made my stay smooth and comfortable, they remembered my favorite drinks and foods, already got them ready, and made me feel at home. Big thank you to them.
Stayed 2 nights in Mar 2025

10/10 Excellent

Muhammad, Nashvilles

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel with great service and hospitality
Stayed 2 nights in Mar 2025

10/10 Excellent

Selim

Stayed 1 night in Mar 2025

10/10 Excellent

Masako

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable!

This hotel is certainly one of the best hotels or the best one I have ever stayed in during my entire overseas trips of the last 40 some years. The facilities and the service of the staff were almost IMPECCABLE. Their consideration for the purpose of my stay afforded me an incredibly spacious room. Heartfelt service of high courtesy was extended to me all the time, especially by Gillen and Ika at my check-in and check-out occasions respectively. Indeed, I became a great fan of MO literally.
Stayed 2 nights in Mar 2025

10/10 Excellent

Selim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Mar 2025

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the Mandarin Oriental, staff went above an beyond to make our stay amazing.
Stayed 5 nights in Mar 2025