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Somerset Grand Citra Jakarta

4.0 star property

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Photo gallery for Somerset Grand Citra Jakarta

Exterior
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Outdoor pool, pool loungers
1 Bedroom Premier | City view

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Kitchen
  • Pool
  • Spa
  • Breakfast available

Explore the area

Map
Jalan Prof Dr Satrio Kav 1, Jakarta, Jakarta, 12940
  • Kuningan City Mall
    ‪6 min walk‬
  • Kota Kasablanka Mall
    ‪2 min drive‬
  • Gelora Bung Karno Stadium
    ‪4 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 Bedroom

  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Bedrooms

  • City view
  • 140 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | Private kitchen | Full-sized fridge, electric kettle, cookware/dishes/utensils

Executive Room, 2 Bedrooms

  • City view
  • 136 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Private kitchen | Full-sized fridge, electric kettle, cookware/dishes/utensils

Executive Room, 1 Bedroom

  • City view
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Classic

Premium bedding, in-room safe, desk, blackout curtains

1 Bedroom Classic

  • City view
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier

Full-sized fridge, electric kettle, cookware/dishes/utensils

1 Bedroom Premier

  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Bedrooms

View from room

Deluxe Room, 3 Bedrooms

  • City view
  • 166 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 3 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 3 Bedrooms

  • City view
  • 166 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Classic

Premium bedding, in-room safe, desk, blackout curtains

3 Bedroom Classic

  • City view
  • 157 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Premier

Full-sized fridge, electric kettle, cookware/dishes/utensils

3 Bedroom Premier

  • City view
  • 166 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for 2 Bedroom Classic

Premium bedding, in-room safe, desk, blackout curtains

2 Bedroom Classic

  • City view
  • 136 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for 2 Bedroom Premier

2 Bedroom Premier | Private kitchen | Full-sized fridge, electric kettle, cookware/dishes/utensils

2 Bedroom Premier

  • City view
  • 140 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Premier Apartment

Private kitchen | Full-sized fridge, electric kettle, cookware/dishes/utensils

Two Bedroom Premier Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Three-Bedroom Classic

Private kitchen | Full-sized fridge, electric kettle, cookware/dishes/utensils

Three-Bedroom Classic

  • Sleeps 4
  • 1 Single Bed and 1 King Bed

View all photos for Three-Bedroom Deluxe

Premium bedding, in-room safe, desk, blackout curtains

Three-Bedroom Deluxe

  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Queen Bed

View all photos for Classic One Bedroom Apartment

Premium bedding, in-room safe, desk, blackout curtains

Classic One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Apartment

Living area | 55-cm LED TV with cable channels, TV

Premier One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Three-Bedroom Premier

Premium bedding, in-room safe, desk, blackout curtains

Three-Bedroom Premier

  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Single Bed

View all photos for Classic Two-Bedroom

Private kitchen | Full-sized fridge, electric kettle, cookware/dishes/utensils

Classic Two-Bedroom

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Deluxe Two Bedroom Apartment

Private kitchen | Full-sized fridge, electric kettle, cookware/dishes/utensils

Deluxe Two Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe One Bedroom Apartment

Premium bedding, in-room safe, desk, blackout curtains

Deluxe One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Private kitchen | Full-sized fridge, electric kettle, cookware/dishes/utensils

Executive One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Three-Bedroom Executive

Full-sized fridge, electric kettle, cookware/dishes/utensils

Three-Bedroom Executive

  • Sleeps 4
  • 1 Single Bed and 1 King Bed

View all photos for Executive Two Bedroom Apartment

Premium bedding, in-room safe, desk, blackout curtains

Executive Two Bedroom Apartment

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (108)
The price is €74
for 1 room
includes taxes & fees
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About this property

Somerset Grand Citra Jakarta

Family-friendly hotel connected to a shopping centre in Jakarta with 2 restaurants
2 restaurants, an outdoor pool and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and 2 coffee shops/cafes are on-site. Housekeeping is available on request.
Somerset Grand Citra Jakarta offers 164 accommodations with laptop-compatible safes and free newspapers. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, separate dining areas and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. 55-cm LED televisions come with premium cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
With your stay at Somerset Grand Citra Jakarta, you're connected to a shopping centre and just a quick walk from Golden Triangle. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine with garden views at The Den by Kalaha, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Just a 3-minute drive from Kota Kasablanka Mall and a few minutes from Grand Indonesia
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Somerset Grand Citra Jakarta offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a health club. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1399 square feet (130 square metres) and includes conference space. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Somerset Grand Citra Jakarta. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
The Den by Kalaha – Overlooking the garden, this restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Ruth Chris Steak House – Overlooking the garden, this fine-dining restaurant specialises in southern cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 166,500 for adults and IDR 83,250 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruth Chris Steak House
  • The Den by Kalaha

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,399 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 2 buildings
  • 24 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-cm LED TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: IDR 1000000 per pet, per night, plus a deposit of IDR 1000000 per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 566500.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: IDR 500000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 166500 for adults and from IDR 83250 for children
  • Airport shuttle fee: IDR 399600 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 399600 (one-way), (from 1 to 12 years old)
  • Pet deposit: IDR 1000000 per stay
  • Pet fee: IDR 1000000 per pet, per night
  • Rollaway bed fee: IDR 566500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Somerset Grand Citra Jakarta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Somerset Citra
Somerset Citra Hotel
Somerset Citra Hotel Jakarta Grand
Somerset Grand Citra Jakarta
Somerset Grand Citra Hotel Jakarta
Somerset Grand Citra Jakarta Aparthotel
Somerset Grand Citra Aparthotel
Somerset Grand Citra
Somerset Citra Jakarta Jakarta
Somerset Grand Citra Jakarta Jakarta
Somerset Grand Citra Jakarta Aparthotel
Somerset Grand Citra Jakarta Aparthotel Jakarta

Somerset Grand Citra Jakarta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 76 out of 227 reviews
Rating 8 - Good. 77 out of 227 reviews
Rating 6 - Okay. 49 out of 227 reviews
Rating 4 - Poor. 14 out of 227 reviews
Rating 2 - Terrible. 11 out of 227 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Chin Ho Gary

Business traveller
Liked: Cleanliness, amenities
Room size is suitable for a travelling family with children. However, amenities such as TV halfway being “disconnected” and hair dryer not working, as well as positioning of power sockets need to be reviewed and repositioned. Otherwise, staff were very professional and friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

maximus

Liked: Cleanliness, room comfort

Location , clean and specious

Another great stay . 5 stars
Stayed 5 nights in Nov 2024

10/10 Excellent

maximus

Liked: Cleanliness, room comfort

Specious , safe and great location

Super specious , safe ,Quiet , Swimming pool and gym . Next to shopping centre . Great location . Best for family and solo travellers . I’ll come back here for sure . I give big 5 stars
Stayed 4 nights in Nov 2024

10/10 Excellent

YOUNGHOON

Liked: Cleanliness, amenities, room comfort
Stayed 6 nights in Oct 2024

8/10 Good

sungbae

Travelled with group
Liked: Amenities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Yvette

Travelled with family
Disliked: Cleanliness, amenities, room comfort
Paid full in advance through Hotel.com without breakfast, when checked in the front desk did not ask for the deposit and told us everything is paid. The next day we took 3 breakfast and another 3 on the following day, my husband called the front desk stated that we will settle the breakfast when we check out and the front desk said OK. However, the next day they sent me text, email, and constantly asking us to pay and even came to our room with credit card machine. We still had remaining 5 days to stay, which already prepaid in full and the cost of the 5 days is much much much bigger than the cost of the breakfast. There is no way we want to abundant the room since we prepaid in full. Poor management hotel system.. !
Stayed 9 nights in Aug 2024

10/10 Excellent

Janry

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, lots of restaurants nearby
Stayed 4 nights in Aug 2024

10/10 Excellent

Koon Beng

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

fenella

Stayed 4 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 5 nights in Jun 2024

8/10 Good

Tiara

Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort

Great stay

Typically awesome
Stayed 1 night in May 2024

10/10 Excellent

fenella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Home away from home...🙏
Stayed 5 nights in May 2024

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, room comfort

Sad, old property with deceptive photos

The hotel placed us in an apartment that looked nothing like the pictures online, then declined to move or refund us. Apparently some rooms are remodeled but many are not.
Stayed 6 nights in May 2024

10/10 Excellent

fenella

Stayed 5 nights in May 2024

10/10 Excellent

fenella

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

KOREA

Stayed 4 nights in Mar 2024

10/10 Excellent

Mohd Shufri Omarali

Travelled with family

Great place to stay like our own home

Stayed 4 nights in Feb 2024

10/10 Excellent

Youngmo

Stayed 1 night in Feb 2024

2/10 Terrible

mamdoh

Business traveller
Disliked: Cleanliness, room comfort

Financial exploitation

Although I am a regular customer, I was subjected to mistreatment that I had never witnessed before throughout my visits to this hotel. I was financially drained for imaginary reasons. Therefore, I will not repeat the experience with you again. Also, the facilities are closed and I had to go to another hotel to shower.
Stayed 11 nights in Jan 2024

10/10 Excellent

CO LTD

Stayed 3 nights in Jan 2024

6/10 Okay

song

Business traveller
Stayed 4 nights in Jan 2024

6/10 Okay

Yang

10/10 Excellent

Savira

Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 6 nights in Dec 2023

10/10 Excellent

John

Stayed 1 night in Nov 2023