SpringHill Suites by Marriott Kansas City Plaza

2.5 star property

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Photo gallery for SpringHill Suites by Marriott Kansas City Plaza

Relax in a, sheltered patio area with a fire feature, comfortable seating and dining space.
Enjoy a comfortable stay in this stylish room with a large bed, desk, and chair, featuring a flat-screen TV and a large window with a view.
Relax by the pool, surrounded by a spacious deck.
Guests can relax in the covered outdoor area with seating arrangements.
Enjoy a wide selection of fresh fruits, pastries, and beverages at our buffet.

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
4500 Madison Ave, Kansas City, MO, 64111
  • Nelson-Atkins Museum of Art
    ‪18 min walk‬
  • Uptown Theater
    ‪3 min drive‬
  • Crown Center
    ‪6 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪35 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(57 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(27 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing Accessible)

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

SpringHill Suites by Marriott Kansas City Plaza

Hotel with free breakfast, near Nelson-Atkins Museum of Art
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
SpringHill Suites by Marriott Kansas City Plaza offers 96 accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Kansas City Plaza. During your stay, you'll be within walking distance of Nelson-Atkins Museum of Art. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute drive from Nelson-Atkins Museum of Art and 14 minutes from Kauffman Stadium
SpringHill Suites by Marriott Kansas City Plaza offers its guests an indoor pool and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 324 square feet (30 square metres) and includes conference space. The business-friendly SpringHill Suites by Marriott Kansas City Plaza also features a terrace, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Kansas City hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 15 metres
  • Street parking available
  • Covered parking on site (USD 18 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 324 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites by Marriott Kansas City Plaza Hotel
SpringHill Suites by Marriott Kansas City Plaza Kansas City
SpringHill Suites by Marriott Kansas City Country Club District

SpringHill Suites by Marriott Kansas City Plaza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 402 out of 581 reviews
Rating 8 - Good. 107 out of 581 reviews
Rating 6 - Okay. 36 out of 581 reviews
Rating 4 - Poor. 18 out of 581 reviews
Rating 2 - Terrible. 18 out of 581 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Very clean and friendly check in; breakfast buffet was excellent. Parking was difficult with not enough spaces.
Stayed 2 nights in Apr 2025

8/10 Good

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Beata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot and Close to Family

Access to the garage was pretty bazaar but we were glad there was no additional cost. The staff was friendly, room comfortable and location worked.
Stayed 3 nights in Apr 2025

10/10 Excellent

Myrlande

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

For the most part it was an excellent stay. I read the review and saw that the pool was small but didn’t realize how small. But the grand kids loved it anyway. I will warn you though they keep the room were the pool is so hot that I couldn’t even stand in there. Parking isn’t the best. But the ladies who did the breakfast were amazing. Food was so good and always filled. Staff was friendly and nice. The rooms were very clean and spacious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were set up nicely with a nice seating area, desk area, entrance area and a walk-in closet. We were only there for the night, but it was quite restful. We all thought this was the best hotel of the college visit road trip. They have on property parking and it was seemed pretty busy the day we were there. (Their ramp has a corner and a steep grade, and I was worried the vehicle we were in wasn’t going to make it as it does not handle sharp turns well. However, we didn’t have any problem).
Stayed 1 night in Mar 2025

10/10 Excellent

mark

Stayed 4 nights in Jan 2025

6/10 Okay

Kristi

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Food was still in the fridge from the guest before us. Having to pay to park at hotel is crazy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in great location

Fantastic stay. We were there for the NAIA National Basketball Tournament. Room was spacious and a good value. Hotel was full but very quiet. Parking was ok really wished they wouldn’t charge for it. Daily breakfast was great. All staff we dealt with was friendly and quick to answer questions we had.
Stayed 5 nights in Mar 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to add insulation to the parking garage ceiling where units are located per code. Bathroom floor in my unit was ice cold due to no insulation below it. Whole room was quite chilly as well. Heater could not keep up.
Stayed 1 night in Mar 2025

8/10 Good

Roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is located in an excellent part of town. No hussel and bussel, laidback and relaxed. Just minutes away from the plaza.
Stayed 1 night in Mar 2025

10/10 Excellent

Frankie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place in KC to stay.

The moment you enter, you are greeted warmly. The check-in was very efficient. They staff is friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy! Would stay again!
Stayed 1 night in Mar 2025

6/10 Okay

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, roomy. No a fan of having to pay $20 for parking on a $200 hotel room.
Stayed 1 night in Mar 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service and comfy rooms! Very confining to the Plaza area. Highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
There was absolutely no on-site or even nearby parking for guests arriving late; the front desk staff was extremely rude about it and wouldn’t even give recommendations on where to park. After leaving two of our vehicles overnight in a local garage, both cars had warnings from the cops about parking there overnight. When asked by the front desk staff if I preferred room service, I inquired if it was at an extra cost. When told room service was included in the daily rate, I gladly and thankfully agreed to it. However, in staying from Tuesday, March 13 through Saturday, March 16, room service never came into my room one time. There was a stain on the comforter I noticed the first night, by which I left a note, requesting a clean one (which never happened). The dirty towels piled up on the bathroom floor and I ran out of clean ones, having to ask for additional from the housekeeper passing by, cleaning other rooms. The trash in the bathroom was never emptied. Both the body wash and conditioner ran out in the shower, as did the two rolls of toilet paper (there were no extra available anywhere in the bathroom). I left notes around the room, asking for all of these things to be taken care of, but it was obvious that housekeeping never entered my room during my stay. Needless to say, I was very disappointed, especially because I had been specifically asked by the front desk staff if I wanted room service or not.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Cheryl, Farmington

Travelled with family
Disliked: Staff & service, amenities
The hotel overbooked myself and 8 other clients. We had to settle for a room that was too small/unkept for our needs. It was not particularly clean. Staff/Management blamed all issues on Expedia which was not true. Parking was awful/dangerous. Overall not a pleasant stay. Will not stay there again and would definitely not recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Freeda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Experience

Our 1 Night stay was beyond expectations! We will definitely be back - we were surprised by the SHK staff with birthday balloons and bday card! From lobby to gym to room, it was all spotless! Great customer service! The lady who worked night on 3/7 deserves a huge shout out! She made sure we had a parking spot and took care of us.
Stayed 1 night in Mar 2025