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Crowne Plaza Kayseri by IHG

5.0 star property

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Photo gallery for Crowne Plaza Kayseri by IHG

Daily buffet breakfast for a fee
Sauna, steam room
Exterior
Lobby
Presidential Suite | Free minibar items, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Selimiye Mah. No: 425, Kayseri, Kayseri, 38070
  • Place, RHG Enertürk Enerji Stadium
    ‪3 min drive‬
  • Place, Meydan Camii
    ‪8 min drive‬
  • Place, Sirin Aquapark
    ‪18 min drive‬
  • Airport, Kayseri (ASR-Erkilet Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | LCD TV

Suite, 1 Bedroom

  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Bathroom | Rainfall showerhead, hair dryer, slippers, towels

Junior Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Free minibar items, in-room safe, individually decorated

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Free minibar items, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Smoking

Free minibar items, in-room safe, individually decorated

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Free minibar items, in-room safe, individually decorated

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Free minibar items, in-room safe, individually decorated

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking

Free minibar items, in-room safe, individually decorated

Standard Room, 2 Single Beds, Smoking

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Premium Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Free minibar items, in-room safe, individually decorated

Presidential Suite

  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Free minibar items, in-room safe, individually decorated

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Kayseri by IHG

This hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site.
Crowne Plaza Kayseri by IHG offers 186 accommodations with minibars (stocked with some free items) and a safe. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Guests under 7 years old are not allowed in the spa.

During your stay at Crowne Plaza Kayseri by IHG, you'll be close to RHG Enertürk Enerji Stadium. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from RHG Enertürk Enerji Stadium and 8 minutes from Sahabiye Medresesi
  • Airport shuttle service available for a fee
Crowne Plaza Kayseri by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 15059 square feet (1399 square metres) and includes a conference centre. A sauna, a terrace, and ski storage are also featured at the luxury Crowne Plaza Kayseri by IHG. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Kayseri hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
MONS ARGAEUS RESTAURANT – This restaurant serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: TRY 550 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • MONS ARGAEUS RESTAURANT

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Conference centre (15,059 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Kayseri by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TRY 550 per person
  • Airport shuttle fee: TRY 70 per room (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Crowne Plaza Kayseri by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 12467
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ommer Hotel
Ommer Hotel Kayseri
Ommer Kayseri
Ommer Hotel
Crowne Plaza Kayseri by IHG Hotel
Crowne Plaza Kayseri an IHG Hotel
Crowne Plaza Kayseri by IHG Kayseri
Crowne Plaza Kayseri by IHG Hotel Kayseri

Crowne Plaza Kayseri by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 242 reviews
Rating 8 - Good. 83 out of 242 reviews
Rating 6 - Okay. 15 out of 242 reviews
Rating 4 - Poor. 4 out of 242 reviews
Rating 2 - Terrible. 8 out of 242 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bahaa Aldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and team

Super super hôtel and great team and nice view
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities. Clean and tidy with regular cleaning and service. Staff was very friendly and accommodating. Highly recommended 👌. Plenty of free parking .
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Savas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great thank you.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for airport transfer. Clean and comfortable. Very professional staff.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Semsi Soner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
İts perfect. Thank you expedia.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Banu

Liked: Cleanliness, staff & service, property conditions & facilities
Was prima
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Luis Enrique

Disliked: Cleanliness
Room smell really bad. Floors dirty. During my stay, the same garbage was there. The roon was really hot at 27 degrees. The climate control didn't work. The phone to call reception didn't work ether
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Abdi

Liked: Staff & service, amenities, property conditions & facilities
I didn't like the area
Stayed 5 nights in Apr 2024
Verified

6/10 Okay

Murat

Liked: Cleanliness, amenities
Disliked: Staff & service
Odalar temizdi fakat oda servisinden istedigimiz su bir turlu gelmedi. Defalarca aramamiza ragmen
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sibel

Odaların büyüklüğü çok iyi istediğimiz ek yatak rahat rahat sığdı ve ektra ücret labeli olmadı Oda temizliği gayet iyiydi kahvaltı mükemmeldi
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Bora

Disliked: Staff & service
Oda yetersiz, çalışanlar tecrübesiz , Kayseri de kaldığımız en kötü otel deneyimi
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

ibrahim

Liked: Cleanliness, staff & service
Oda ve çalışanlar iyiydi fakat otelde genel bir ısıtma problemi vardı. Kahvaltıda resmen donduk spa kismida soğuktu
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ramazan

Liked: Cleanliness, staff & service, property conditions & facilities
Personel çok cana yakın ve ilgiliydi, odamızı ücretsiz üst segmente taşıdılar. Spor salonu havuz vs temiz ve iyiydi.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Abdurrahman hilmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel bir otel . Kayseriye tekrar gelirsem tekrar konaklamaktan çekinmem
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hersey harika0
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Meral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kayseri Crowne Plaza Otel Ailesine, Otelinizde geçirdiğimiz süre boyunca gösterdiğiniz ilgi, güler yüz ve misafirperverlik için çok teşekkür ederiz. Her şey gerçekten çok güzeldi. Konforlu odalar, lezzetli yemekler ve sıcak bir ortam sayesinde kendimizi çok özel hissettik. Emeği geçen tüm ekibe içten teşekkürler. En kısa zamanda tekrar görüşmek dileğiyle!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

OMER

Liked: Cleanliness, staff & service, room comfort

Güler yüzlü ve sıcak bir karşılama

Çalışanlarının aşırı güler yüzlü olması ve özellikle resepsiyondaki Semra Hanım'ın ilgi ve alakası tüm olumsuzlukları örttü. Otele gelirken beklentilerim ile konakladığım sürede yaşadıklarım farklı idi. Fiyat/performans olarak değerlendirdiğimde, otelin elden geçmesi (özellikle ıslak mahallerin) gerektiğini bizzat gördüm. Böyle bir otel yönetiminin bu şekilde detayları daha dikkatli görmesi gerekir.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Duygu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Konforlu ve temiz

Çalışanların hizmeti ve otelin temizliğinden oldukça memnun kaldık. Ayrıca tuvaletlerinde ağız çalkalama suyuna kadar her şeye yer vermeleri de ince bir ayrıntı. Kesinlikle tavsiye ederiz
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alim Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel her yönüyle çok iyidi. Resepsiyon ota temizligi yemek fitnes spa'daki görevliler hem güleryuzlu hem de cok yardimseverdi.
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Sbaris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ailecek kayseriye dost ziyaretine geldik ve otelde milli takım futbolcularıda konaklıyormuş 3 asansörden 2.ni onlara 1 asansörü otel misafirlerine tahsis etmişler odaya çıkış yok iniş yok otel güvenliği herşeye karışıyor madem futbolcular kalıcak oteli komple onlara tahsis edin olsun bitsin bu soğukta otopark alanına giriş yok uzak bir alana arabanızı koyuyor ve eşyaları kendiniz indirip kendiniz taşıyorsunuz ve mesafe gerçeşten çok uzak heryer bariyer otelden bir kişi bile ilgilenmedi lobi kalabalık oturacak ve ilgilenen bir kişi bile yok odayı verdiler çıktık oda nefes alınmayacak derecede sigara kokuyor oda numarasını paylaşıyım 515 bizim ile gelen görevlide durumu anlayıp ben ilgili birim ile görüşüp geliyorum dedi ve başka bir oda verildi bir daha kayseriye gelirsem arabada yatarım bu otelde kesinlikle kalmam çocuklarım giriş ve çıkışta sürekli sorun yaşadı yaşları 7 ve 5 bu çocukları otopark alanına yürütmek güvenlikte sorun yaşatmak ne kadar doğru bir yaklaşım bu zincir oteller gurubuna yakıştıramadım personel zaten ilgisiz ve kaba resepsiyonda süleyman bey hariç bize yardımcı kimse olmadı.kesinlikle bir daha konaklamam.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes zuvorkommendes Personal. Leider ging der Jacuzzi nicht! Den Grund dafür konnte man uns nicht sagen. Für den Indoorpool muss eine Bademütze gekauft werden.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

ishak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fin anbefales stort
Stayed 1 night in Jul 2024
Verified

8/10 Good

Yavuz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

(Kahvaltısız) Odası güzel bir konaklama.

1 gece kaldım oda temiz ve güzeldi. Fakat konaklama ücretinde kahvaltının dahi olmaması çok kötü bir durumdu. Kahvaltı eklenince fiyat çok yükseliyordu. Bunlar dışında güzeldi.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Kadir

Liked: Cleanliness, staff & service, property conditions & facilities
War ein toller Aufenthalt
Stayed 3 nights in May 2024
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bonne alternative pour visiter la Cappadoce

Parfait si vous devez être proche de la gare routière. Les chambres sont spacieuses et très confortables, l'insonorisation excellente. Je ne suis pas restée assez longtemps pour en profiter, mais il y a une piscine et un restaurant ouvert tard le soir. Une bonne alternative pour visiter la Cappadoce, vous êtes à 50 mn d'Urgüp.
Stayed 1 night in Apr 2024