A great hotel located in Sannomiya. The staff were amazing - for example I had a minor issue with my shower, but within 10 minutes of reporting it someone arrived at my room and fixed it. In the UK (where I live) I’d have expected it would take until the next day to fix, so 10 minutes certainly exceeded my expectations ! In addition to Japanese, many staff spoke very good English. The staff also helped me send my luggage to my next hotel. Perfect service !
The hotel is located in the busy area of Sannomiya with easy walking distance access to restaurants, shops and train stations, as well as a nearby Family Mart and 7/11. There is a Don Quijote opposite the hotel and Ikuta Shrine is just a couple of minutes walk away. 10-20 minutes walk south takes you to China Town, Meriken Park or the Port area.
Relatively standard buffet breakfast, which outside of breakfast times offers free coffee. 3 combination washer/dryers on 2nd floor which accept cash, IC card and other payment methods. I didn’t use it but there is also a small gym on the 2nd floor. Like many hotels, the elevators require room keys to select a floor.
The rooms were pleasant, clean, relatively spacious, with mini-fridge and customizable air conditioning. My room had a very nice walk-in shower (no bath if that’s a concern, however that certainly wasn’t an issue for me as I prefer showers anyway.)
I’d most definitely recommend this hotel to anyone planning to stay in Sannomiya.