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Holiday Inn Express Kota Kinabalu City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Kota Kinabalu City Centre by IHG

Restaurant
Exterior
Standard Room, 1 Queen Bed with Sofa bed (with Free Breakfast) | Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
No. 1 Jalan Tunku Abdul Rahman, Kota Kinabalu, Sabah, 88000
  • Place, Imago Shopping Mall
    ‪11 min walk‬
  • Place, Gaya Street Sunday Market
    ‪14 min walk‬
  • Place, Jesselton Point Ferry Terminal
    ‪2 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room (with Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room (with Free Breakfast)

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed (with Free Breakfast)

9.0 out of 10
Wonderful
(17 reviews)
  • 24 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (with Free Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (with Free Breakfast) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed (with Free Breakfast)

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds (with Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds (with Free Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds (with Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds (with Free Breakfast)

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • Hill view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (High Floor with Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed (High Floor with Free Breakfast)

  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (High Floor with Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds (High Floor with Free Breakfast)

  • Hill view
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About this property

Holiday Inn Express Kota Kinabalu City Centre by IHG

Hotel with free breakfast, near Centre Point
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Holiday Inn Express Kota Kinabalu City Centre by IHG offers 250 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Kota Kinabalu City Centre by IHG. During your stay, you're just a quick walk from All Saint's Cathedral. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Centre Point and Kota Kinabalu Esplanade
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Kota Kinabalu City Centre by IHG. Limited free parking is available on a first-come, first-served basis.

This 4-star Kota Kinabalu hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn Express Kota Kinabalu City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (90 centimetre high)
  • Lift (110 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Kota Kinabalu City Centre by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Kota Kinabalu City Centre
Holiday Inn Express Kota Kinabalu City Centre by IHG Hotel
Holiday Inn Express Kota Kinabalu City Centre an IHG Hotel

Holiday Inn Express Kota Kinabalu City Centre by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 146 out of 208 reviews
Rating 8 - Good. 50 out of 208 reviews
Rating 6 - Okay. 7 out of 208 reviews
Rating 4 - Poor. 1 out of 208 reviews
Rating 2 - Terrible. 4 out of 208 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location for the airport. Comfy room, good service.
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable rooms. Great location. Value for money.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nerijus, Raudondvaris

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

bingxing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

LUAN WAH

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
(1) Breakfast spread should offer more healthier options instead of oil-rich, sugar-rich and salt-rich food. (2) Housekeeping service. The housekeeping team needs to be more careful. They left their access card slotted in the holder of my room & friends' room after cleaning. (3) Laundry service. On my second last day, I wanted to settle the bill for my 3 laundries. Unfortunately, the hotel staff could only locate 1 paper trail. It took them a while to trace the paper trail from their 3rd party laundry team. The hotel staff who 1st attended to me looked obviously flustered & unhappy. Not a reflection of being professional. At least the staff who took over was professional & apologetic. Apparently, the laundry team was supposed to tag the customer copy to each "cleaned" laundry bag but failed to do so. The customer copies for the 15 & 18 Jun were not found. Very poor coordination. (4) Grab breakfast. Hotel staff needs to pay attention to details & listen more. We instructed to have breakfast prepared for 4 pax the night before our early morning departure. The next day, breakfast was only packed for 3 pax. Apart from the above, the room was very comfortable & quiet. Efficiency, customer service & professional etiquette must be further enhanced to live up to a 4-star hotel.
Stayed 8 nights in Jun 2025

10/10 Excellent

JUN MING JOEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 3 nights in May 2025

10/10 Excellent

Jieun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Staffs were very kind. Will use it again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
First impression was this holiday inn was a a little sterile . However is exactly what was needed after a day visiting the mari mati cultural center and the cultural museum! Clean basic very modern and comfortable. The staff at the desk and the restaurant went out of their way to help make a productive and pleasant visit.
Stayed 2 nights in May 2025

10/10 Excellent

Emily Liyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Guest

Stayed 2 nights in May 2025

8/10 Good

AMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good overall breakfast is not a lot of options same everyday
Stayed 4 nights in Apr 2025

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jacky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet and cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Weng Yun Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location just a bit far to walk to the harbour
Stayed 3 nights in Apr 2025

10/10 Excellent

Zengyue

Stayed 3 nights in Feb 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, will be staying here next time I’m in KK.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gerrad De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a short stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Zengyue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The fisrt day there was some noise, but the following went back to normal. Great hotel, breakfast was aswsom.
Stayed 5 nights in Feb 2025

8/10 Good

Leticia, Kamiah

Clean and service was great. Did not like the shower/toilet set up especially when sharing a twin bed with someone else. Otherwise the place is ex Ellen’s if you plan to eat at Welcome Seafood Restaurant.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

WEIYING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malaysia trip

Only thing missing is a swimming pool
Stayed 4 nights in Dec 2024

4/10 Poor

Hon thang

Don’t like
Stayed 1 night in Dec 2024

10/10 Excellent

Sing Choy

Stayed 1 night in Oct 2024

8/10 Good

Choui yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024