See all properties

CANDEO HOTELS KUMAMOTO SHINSHIGAI

3.5 star property

Choose dates to view prices

Photo gallery for CANDEO HOTELS KUMAMOTO SHINSHIGAI

Public bath
Lobby
50-inch flat-screen TV with satellite channels
Front of property – evening/night
Deluxe Corner Twin, Non Smoking | 1 bedroom, in-room safe, blackout curtains, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
8-7 Shinshigai Chuo, Kumamoto, Kumamoto, 860-0803
  • Sakura Machi Kumamoto
    ‪4 min walk‬
  • Kumamoto-jo Hall
    ‪6 min walk‬
  • Kumamoto Castle
    ‪12 min walk‬
  • Kumamoto (KMJ)
    ‪21 min drive‬

Room options

View all photos for Private Spa Suite

Private Spa Suite | 1 bedroom, in-room safe, blackout curtains, soundproofing

Private Spa Suite

  • 46 sq m
  • Sleeps 8
  • 4 Single Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Twin Room with Sofa Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for King Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

King Room, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use

1 bedroom, in-room safe, blackout curtains, soundproofing

Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Corner Twin Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Corner Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Corner Twin, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Corner Twin, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for King Room Single Use, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

King Room Single Use, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Triple Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Hollywood Twin Room Non-Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Hollywood Twin Room Non-Smoking

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin (For 3 People Use) Non-Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Twin (For 3 People Use) Non-Smoking

  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Corner Twin Room, Non Smoking, (For 3 People Use)

1 bedroom, in-room safe, blackout curtains, soundproofing

Corner Twin Room, Non Smoking, (For 3 People Use)

  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Corner Twin (For 3 People Use) Non-Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Corner Twin (For 3 People Use) Non-Smoking

  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Triple Room with Sofa Bed, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Triple Room with Sofa Bed, Non Smoking

  • 30 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Corner Quadruple, Non Smoking

Deluxe Corner Quadruple, Non Smoking | 1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Corner Quadruple, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 4 Single Beds

View all photos for Double Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Double Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Quadruple, Non Smoking

Deluxe Quadruple, Non Smoking | 1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Quadruple, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 8
  • 4 Single Beds

View all photos for Business Double Room Single Use, Non Smoking

Business Double Room Single Use, Non Smoking | 1 bedroom, in-room safe, blackout curtains, soundproofing

Business Double Room Single Use, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Corner Twin, Non Smoking

Deluxe Corner Twin, Non Smoking | 1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Corner Twin, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Single Beds

Similar properties

Lobby

THE BLOSSOM KUMAMOTO

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (1626)
The price is €183
for 1 room
20 Jul - 21 Jul
THE BLOSSOM KUMAMOTO

About this property

CANDEO HOTELS KUMAMOTO SHINSHIGAI

Hotel with a full-service spa, near Kumamoto Castle
Along with a full-service spa, this smoke-free hotel has spa services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a vending machine. Private bathrooms are not en suite and housekeeping is available on request.
CANDEO HOTELS KUMAMOTO SHINSHIGAI offers 380 accommodations with a safe and complimentary bottles of water. 50-inch flat-screen televisions come with satellite channels.

Rooms have detached private bathrooms. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sky Spa. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath.
Our customers tell us that they can't get enough of the helpful staff at CANDEO HOTELS KUMAMOTO SHINSHIGAI. During your stay, you're just a quick walk from Sunroad Shinshigai Shopping Street. Features include free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Kumamoto-jo Hall and Kumamoto Castle
CANDEO HOTELS KUMAMOTO SHINSHIGAI offers its guests a full-service spa. WiFi is free in public spaces. Spa services, a vending machine, and laundry facilities are also featured at CANDEO HOTELS KUMAMOTO SHINSHIGAI.

This 3.5-star Kumamoto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,300 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Full-service spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet (64 centimetre high)
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2530 per person
  • Nearby parking fee: JPY 1300 per night (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel
CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto

CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 567 out of 808 reviews
Rating 8 - Good. 173 out of 808 reviews
Rating 6 - Okay. 41 out of 808 reviews
Rating 4 - Poor. 17 out of 808 reviews
Rating 2 - Terrible. 10 out of 808 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Stacia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can check the washer & dryer status from the tv screens in the room. Spa is open from 3pm to 11am the next day, i.e. overnight
Stayed 1 night in Apr 2025

8/10 Good

HYESUN

Stayed 3 nights in Mar 2025

10/10 Excellent

Fan

Travelled with group
Stayed 4 nights in Mar 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with a spa in a great location

Great location, roomy, comfortable bedrooms, clean and lovely staff. The spa area was lovely and open over a long period during the day. The big disappointment was the buffet breakfast. We got there for the last serving and many dishes were gone and/or luke warm in the bain maries.
Stayed 1 night in Mar 2025

10/10 Excellent

Ching ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room and friendly front desk service
Stayed 1 night in Mar 2025

10/10 Excellent

Axel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great location, we could walk or take the tram easily anywhere. We liked the comfortable room and bed. Nice onsen. The breakfast had a good selection. Our only complaint is that the coffee is weak and terrible
Stayed 3 nights in Mar 2025

10/10 Excellent

yonghwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel stay

Rooms are clean, updated ,and comfortable easy to access, it is in city , surrounding many shops
Stayed 1 night in Mar 2025

8/10 Good

SHAO-MIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

KAM MUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

YI HSUAN

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Sun Ha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

HANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

jungo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

WONSEOK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

KYOUNGHWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Chanhyuk

Stayed 2 nights in Jan 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

DOSUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Winnie Yeung

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, new and clean facilities. Good value for money.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel- good-sized room (felt brandnew; we stayed in a 4-bedder), classy PJs, comfortable beds, very clean bathroom, above-average breakfast, clean his/hers (with separate key) onsen. Definitely good value for money. Highly recommended.
Stayed 1 night in Dec 2024

8/10 Good

Arun, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Roomy rooms for Japanese style hotel. Great condition of facilities. Only bummer was a no tattoo policy for the hotel spa, which impacted me as a western tourist
Stayed 1 night in Dec 2024

10/10 Excellent

kin wai nikky

Stayed 2 nights in Dec 2024