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Hotel New Gaea Nishi Kumamoto Ekimae

3.0 star property

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Photo gallery for Hotel New Gaea Nishi Kumamoto Ekimae

Public bath
Exterior
Reception
Desk, blackout curtains, soundproofing, free WiFi
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
1-1-75 Karikusa, Kumamoto, Kumamoto, 861-4134
  • Place, Aqua Dome Kumamoto
    ‪19 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪9 min drive‬
  • Place, Kumamoto Castle
    ‪10 min drive‬
  • Airport, Kumamoto (KMJ)
    ‪36 min drive‬

Room options

View all photos for Double Room, Non Smoking

Desk, blackout curtains, soundproofing, free WiFi

Double Room, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Renovated] Double Room, Smoking, e-cigarette smoking permitted only

Desk, blackout curtains, soundproofing, free WiFi

[Renovated] Double Room, Smoking, e-cigarette smoking permitted only

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, free WiFi

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for [Renovated] Twin Room, Smoking, e-cigarette smoking permitted only

Desk, blackout curtains, soundproofing, free WiFi

[Renovated] Twin Room, Smoking, e-cigarette smoking permitted only

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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About this property

Hotel New Gaea Nishi Kumamoto Ekimae

Along with self parking, this smoke-free hotel has coffee/tea in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a vending machine. Housekeeping is available on request.
Hotel New Gaea Nishi Kumamoto Ekimae offers 100 accommodations with complimentary slippers and a hairdryer. 40-inch flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower and complimentary toiletries. This Kumamoto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM.
During your stay at Hotel New Gaea Nishi Kumamoto Ekimae, you'll be within walking distance of Aqua Dome Kumamoto. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free Wi-Fi (speed: 25+ Mbps)
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 1-minute drive from Aqua Dome Kumamoto and a few minutes from Kumamoto Station Tourist Information Center
As a guest of Hotel New Gaea Nishi Kumamoto Ekimae, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi is free in public spaces. Hotel New Gaea Nishi Kumamoto Ekimae also features dry cleaning/laundry services and a lift. For a fee, parking is available.

This 3-star Kumamoto hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: JPY 950 for adults and JPY 950 for children
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Spa

  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 950 for adults and from JPY 950 for children
  • Covered self-parking fee: JPY 1000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

New Gaea Nishi Kumamoto Ekimae
Hotel New Gaea Nishi Kumamoto Ekimae Hotel
Hotel New Gaea Nishi Kumamoto Ekimae Kumamoto
Hotel New Gaea Nishi Kumamoto Ekimae Hotel Kumamoto

Hotel New Gaea Nishi Kumamoto Ekimae Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 46 reviews
Rating 8 - Good. 16 out of 46 reviews
Rating 6 - Okay. 4 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robin

Stayed 1 night in Nov 2025

6/10 Okay

wendy, huntersville

Liked: Cleanliness
Hotel was nice but not much around area and trains were crowded so not so easy with getting in to Kumamoto
Stayed 7 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located next to Nishikumamoto Station.
Stayed 2 nights in Aug 2025

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how clean the rooms are and how nice the staff are!
Stayed 1 night in May 2025

6/10 Okay

Hideto

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
綺麗でしたが、大浴場も普通のお湯でテンションは上がらない。普通のビジネスホテル。
Stayed 1 night in Nov 2025

10/10 Excellent

Cheung Chuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高，算比較偏遠……不過由熊本站坐過去，一站就到，對面也有購物的地方，還算可以。
Stayed 1 night in Nov 2025

10/10 Excellent

Sheung Ming

Liked: Cleanliness, staff & service, amenities
客房大间
Stayed 1 night in Nov 2025

10/10 Excellent

NATSUMI

Stayed 2 nights in Nov 2025

8/10 Good

秀樹

大浴場があり、よかったです。
Stayed 1 night in Nov 2025

4/10 Poor

??

Disliked: Cleanliness, amenities, property conditions & facilities
朝食付きとあったので、こちらのホテルに決めたのですが、パンが３個(普通の大きさ)だけとは驚きました。 朝から３個もパンは食べれないです。ドリンクのサービスはありましたが、朝食は一日のパワーの源なので、野菜やタンパク質が全く取れない朝食は力が出ません。 朝食付きのお値段のつもりでしたが、2日目は前もってコンビニで野菜とゆで卵を購入したので、割り高に感じました。 大浴場があるとの事で利用しましたが、湯船に垢らしき物が沢山浮いてました。 脱衣場には髪の毛が沢山落ちていて、2日目の夜は湯船の照明が消されていて、汚れをごまかすためのように思えました。 洗い場のゴミも前日のものがそのまま残っていました。湯船の垢も増えていて、脱衣場の髪の毛は更に増えて足の踏み場もないくらいの状態で、掃除がされていない感じがしました。 気持ちが悪くて直ぐに出ました。 新しく出来たホテルで部屋は気持ち良く、広い部屋で良いなぁと思ったのですが、大変残念に思います。
Stayed 2 nights in Oct 2025

8/10 Good

YOKO

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

MUTSUMI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でよかったです
Stayed 1 night in Oct 2025

6/10 Okay

Kyosuke

Wi-Fiが弱い
Stayed 1 night in Oct 2025

8/10 Good

Akira

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場もあり、1階ロビー前でコーヒーなど無料で飲めてゆっくりできてよかった
Stayed 1 night in Oct 2025

10/10 Excellent

Takayoshi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に滞在出来ました。
Stayed 1 night in Oct 2025

10/10 Excellent

Aya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
無料の朝食(パン3種)がついていたので全く文句ではないのですが、もう少しだけパンのレパートリーが増えてくれるともっともっと嬉しいな、と感じました。(わがままですみません…) しかし、スタッフの皆様、施設素敵でした！ 今回私たちは車での利用でしたが、西熊本駅も目の前なので車なしでも十分移動できるかと思います。
Stayed 2 nights in Oct 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tatsuya

Liked: Cleanliness, amenities, property conditions & facilities
快適に過ごせました
Stayed 1 night in Jun 2025

8/10 Good

MASATOSHI

Liked: Staff & service, property conditions & facilities, room comfort

エアコン設置場所に難あり

エアコンの風向きを調整しても、必ずベッドに風があたるので体調を崩しやすい
Stayed 1 night in Jun 2025

8/10 Good

Tsuchiya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルはとても清潔で良かったです 。 特に 浴槽とトイレが別々だった事、 大浴用がある事など。 あと 髭剃りが用意されてない為、200円で購入する必要があります。
Stayed 1 night in May 2025

10/10 Excellent

Masanobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊者用ラウンジでスパークリングワインが無料で飲めたのが良かったです。
Stayed 2 nights in Apr 2025

10/10 Excellent

Tomoko

Stayed 1 night in Apr 2025

10/10 Excellent

Takumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

SlowJam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025