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The Palace Side Hotel

3.5 star property

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Photo gallery for The Palace Side Hotel

Breakfast, lunch and dinner served
Property grounds
Property amenity
Lobby
Twin Room, Non Smoking | Down duvets, in-room safe, desk, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Karasuma Shimodachiuri Agaru, Kamigyo-ku, Kyoto, Kyoto, 602-8011
  • Place, Kyoto Imperial Palace
    ‪4 min walk‬
  • Place, Kawaramachi Street
    ‪13 min walk‬
  • Place, Nijō Castle
    ‪16 min walk‬

Room options

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Down duvets, in-room safe, desk, blackout curtains

Double Room, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking, Kitchen

Children’s theme room

Twin Room, Non Smoking, Kitchen

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (90cm Bed)

Single Room, Non Smoking (90cm Bed) | Down duvets, in-room safe, desk, blackout curtains

Single Room, Non Smoking (90cm Bed)

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (140cm Bed)

Single Room, Non Smoking (140cm Bed) | Down duvets, in-room safe, desk, blackout curtains

Single Room, Non Smoking (140cm Bed)

  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Down duvets, in-room safe, desk, blackout curtains

Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

The Palace Side Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. Additionally, massage/treatment rooms, a microwave in a common area and conference space are on-site.
The Palace Side Hotel offers 120 accommodations with washers/dryers and a safe. Beds feature down duvets. 19-inch flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Kyoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Palace Side Hotel, you're just a quick walk from Kyoto Imperial Palace. A restaurant, a bar and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Enjoy garden views while dining at Fermata
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes bicycles to rent
  • 5 minutes by foot from Kyoto Imperial Palace and a 3-minute drive from Kawaramachi Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 1281 square feet (119 square metres) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Palace Side Hotel. Parking is available for a fee.

This 3.5-star Kyoto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Fermata – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,400 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 1,100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fermata

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,281 square feet of conference space
  • Computer station
  • Meeting room

Spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Built in 1967
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 19-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washing machine/dryer

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1200 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1100 per person
  • Self-parking fee: JPY 1400 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Palace Side
Palace Side Hotel
Palace Side Hotel Kyoto
Palace Side Kyoto
The Palace Side Hotel Hotel
The Palace Side Hotel Kyoto
The Palace Side Hotel Hotel Kyoto

The Palace Side Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 103 out of 483 reviews
Rating 8 - Good. 231 out of 483 reviews
Rating 6 - Okay. 125 out of 483 reviews
Rating 4 - Poor. 17 out of 483 reviews
Rating 2 - Terrible. 7 out of 483 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
昨年夏に続いて2度目の利用です。 全体的に少し古い感じはしますが、部屋はゆったりとして外の景色も見え、落ち着いた感じがします。 赤ちゃん連れの息子夫婦と隣同士の部屋にして下さって何かと便利でした。また、赤ちゃんの泣き声もほとんど聞こえなかったので防音もいいのかな、と思いました。 トイレが温水便座であればさらに良かったと思います。
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです。また、機会があれば
Stayed 1 night in Feb 2020
Verified

6/10 Okay

NORIMASA

Disliked: Property conditions & facilities
コロナウイルスの影響で外国人が少ない感じがした。料金も割安で助かった。古いホテルなので室内や、設備が今いちですが、比較的快適に過ごすことができた。値段が割安であればまた利用したい。
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
予約時の案内には、コーヒー／ティーメーカーとあったが、実際はスティックのお茶が2本だった。コーヒーが飲みたかったので、がっかりした。 パジャマ使用は有料でした。
Stayed 1 night in Jan 2020
Verified

8/10 Good

Yasuyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
この度はお世話になりました。 20年ぶりに宿泊しました。静かで落ち着いた雰囲気は変わっていなくて良かったです。フロントの方の対応も礼儀正しく、チェックイン前に荷物を預かっていただきましたが、部屋まで運んでおいてくださって助かりました。部屋も快適でしたが、ただ2つ、難を言えば①ﾄｲﾚがｳｵｰﾑﾚｯﾄが付いていない（便座ｶﾊﾞｰはありましたが）②浴衣やﾙｰﾑｳｴｱなど寝間着代わりになるものがない　ことでしょうか？どちらもあると嬉しいです。 またどこのﾎﾃﾙでも同じですが、入浴後ﾊﾞｽﾀｵﾙを掛けるものがないことです。皆さん使用したﾀｵﾙをどこに置いているのか、いつも思います。料金も安かったので、また機会がありましたら宿泊したいと思います。
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Room comfort
寝巻きが有料であったが、無料で置いて欲しい。 コンパクトながら最低限の用途には叶う。 立地が良い。
Stayed 1 night in Nov 2019
Verified

4/10 Poor

sugano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTELS.comで予約し直し安く泊まる事が出来ました。同じホテルでも、値段に開きがありびっくり。
Stayed 1 night in Nov 2019
Verified

6/10 Okay

kusshi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
建物そのものが古いので仕方ないが、バスルームの浴槽は所々剥がれているし、トイレの流れが悪かった。また、排水溝の臭いが少しした。 入り口ドアの下に隙間があり、廊下からの音特に話し声が良く聞こえて落ち着かなかった。 フロントの人はどの方も笑顔で大変良い対応をしていただきました。
Stayed 1 night in Nov 2019
Verified

6/10 Okay

MS

Disliked: Property conditions & facilities
施設は古い感じですが、必要なものはそろっていて快適でした。コンビニは少し離れていました。
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
快適に過ごせました。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
特に不満はなかったです
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地下鉄駅から近く、京都御苑にも近いため、とてもよい場所にあると思いました。ホテルの建物は時代を感じさせますが、清潔感があるので問題なく使えます。Wi-Fiも各部屋に用意されていますし、シャワーも水圧が高く快適です。カミソリはフロントから持っていく仕組みなので、取り忘れると少々めんどくさいです。自転車は有料で貸していただけます。6時間500円、12時間800円、延長1時間に付き100円だったはず。また京都に行くことがあれば利用したいです。
Stayed 2 nights in Sep 2019
Verified

8/10 Good

--

Liked: Cleanliness, staff & service
京都迎賓館の早朝ツアーに参加するため、至近距離にあるホテルに限定してこちらを選択しました。昔からあるホテルですので設備の古さは否めませんが、この価格で提供されうる最低限のサービスは満たしており、十分清潔です。冷蔵庫に備え付けの飲み物がない分チェックアウトもカギを返すだけでよくスムーズです。ルームキーが金属鍵のため1部屋あたり1つしかいただけません（近頃カードキーが主流なのですこし驚きました）が、フロントが24時間対応しており問題ありませんでした。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot in Kyoto

Great hotel with excellent service. Definitely dated decor but that’s part of its charm. Bikes for rent and excellent location.
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
伺ったのが真夏でしたが、早起きをして京都御苑を散策することができて気分は最高。最高の立地ですね。
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地もよく、静かで快適でした。
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
賑やかな観光地から少し離れ、でも不便な場所ではない、御所や歴史ある教会も近くとても良いロケーションです。ホテル内のレストランも手ごろな価格で、年寄りや赤ちゃん連れにはもってこいでした。予約時に赤ちゃん連れを伝えると、はしっこの周りに気兼ねない部屋を用意してくれました。 私の携帯に問題があったかもしれませんが、WIFIが繋がったり切れたりしたのは困りました。 機会があればまた利用したいです。
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
・古いので仕方がないのでしょうが、お風呂場の蛇口から最初黒い水が出てきたり、短い髪の毛が落ちていたりしました。 ・セミダブルなのに枕が１つだけ。２つあったらよかったです。 ・チェックインが夜遅くなると連絡した時の対応や、荷物を送る際の対応はとても感じが良かったです！ ・部屋の窓から京都御苑の緑が見えて起きた時気持ちよかったです。
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
シャワーの出方がさみしかった。水量がもっとあるとよかった。
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
フロントで順番を待ってたが、後から来た客を先に対応され不愉快な思いをした！
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Miho

Disliked: Cleanliness, room comfort
部屋のキーがチェーンだけには少し驚きました。
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の時間についてスタッフの方が気にかけてくださり、おかげで、ゆっくりといただくことができました。 ありがとうございました。
Stayed 1 night in May 2019
Verified

6/10 Okay

Kinya

24時間対応のフロントがあるホテルなので チェックインや外出の時間等気にせず 安心して宿泊ができると思います 建物の築年数に比例して建具やバスやトイレの設備は使用感があります
Stayed 1 night in May 2019
Verified

6/10 Okay

旅子

Disliked: Property conditions & facilities
最寄り駅から近く、フロントの対応は良かったが、ユニットバスの設備は少々古め。換気口に、ホコリが沢山ついていた。泊まるだけなら良いと思います。
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
スタッフの対応は説明も丁寧でとても良かった。 ただ、空調が建屋全体の管理で冷房に切り替えできなかったのが残念。あと、水道の作りが悪く、流してると下からジョボジョボ音が鳴ってたのも気分が悪かった。
Stayed 1 night in Apr 2019