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Umekoji Potel KYOTO

4.0 star property
VIP Access

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Photo gallery for Umekoji Potel KYOTO

Reception
Lobby
Property amenity
Café
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
15 Kankijicho Shimogyoku, Kyoto, Kyoto, 600-8835
  • Place, Umekoji Park
    ‪1 min walk‬
  • Place, Kyoto Railway Museum
    ‪4 min walk‬
  • Place, Kyoto Tower
    ‪15 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Twin Room with Bath, Garden View with Balcony, Non Smoking 31sqm, 2beds for 1-2 people

Hypo-allergenic bedding, in-room safe, blackout curtains

Twin Room with Bath, Garden View with Balcony, Non Smoking 31sqm, 2beds for 1-2 people

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Double Room with Shower, Park View with Balcony, Non Smoking 26sqm

Double Room with Shower, Park View with Balcony, Non Smoking 26sqm | Hypo-allergenic bedding, in-room safe, blackout curtains

Double Room with Shower, Park View with Balcony, Non Smoking 26sqm

9.4 out of 10
Exceptional
(6 reviews)
  • Park view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Wood Flat Twin Room with Shower, Non Smoking 25sqm (Fixed Window)

Hypo-allergenic bedding, in-room safe, blackout curtains

Wood Flat Twin Room with Shower, Non Smoking 25sqm (Fixed Window)

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Double Room with Bath, Garden View with Balcony, Non Smoking 31sqm

Double Room with Bath, Garden View with Balcony, Non Smoking 31sqm | Hypo-allergenic bedding, in-room safe, blackout curtains

Double Room with Bath, Garden View with Balcony, Non Smoking 31sqm

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Corner Twin Room with Bath, Garden View with Balcony, Non Smoking 36sqm, 2beds for 1-2 people

Hypo-allergenic bedding, in-room safe, blackout curtains

Corner Twin Room with Bath, Garden View with Balcony, Non Smoking 36sqm, 2beds for 1-2 people

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Twin Room with Shower, Park View with Balcony, Non Smoking 25sqm, 2beds for 1-2 people

Hypo-allergenic bedding, in-room safe, blackout curtains

Twin Room with Shower, Park View with Balcony, Non Smoking 25sqm, 2beds for 1-2 people

10.0 out of 10
Exceptional
(4 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Corner Twin Room with Shower, Park View with Balcony, Non Smoking 31sqm, 2beds for 1-2 people

Hypo-allergenic bedding, in-room safe, blackout curtains

Corner Twin Room with Shower, Park View with Balcony, Non Smoking 31sqm, 2beds for 1-2 people

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Wood Box Twin Room with Shower, Non Smoking 25sqm (Fixed Window)

Wood Box Twin Room with Shower, Non Smoking 25sqm (Fixed Window) | Hypo-allergenic bedding, in-room safe, blackout curtains

Wood Box Twin Room with Shower, Non Smoking 25sqm (Fixed Window)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Wood Flat Corner Twin Room with Shower, Non Smoking 29sqm (Fixed Window)

Hypo-allergenic bedding, in-room safe, blackout curtains

Wood Flat Corner Twin Room with Shower, Non Smoking 29sqm (Fixed Window)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Umekoji Potel KYOTO

Hotel with a rooftop terrace, 8-minute walk to Kyoto Railway Museum
A restaurant, a rooftop terrace and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Umekoji Potel KYOTO offers 144 accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include bidets, hairdryers and toothbrushes and toothpaste. Hypo-allergenic bedding and an iron/ironing board can be requested. Cots/infant beds (surcharge) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Umekoji Potel KYOTO, you're just a quick walk from Kyoto Aquarium. Free WiFi in public areas, a restaurant and a coffee shop/cafe are available.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Amenities include meeting rooms, laundry facilities and a lift
  • 8 minutes by foot from Kyoto Railway Museum and a 2-minute drive from Kyoto Tower
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Umekoji Potel KYOTO also features a rooftop terrace, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kyoto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Umekoji Potel KYOTO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,500 per day)
  • Extended parking on site (JPY 2,500 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,630 for adults and JPY 1,815 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Children's games
  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • Lift (90 centimetre wide door)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Dinner is not included in half board rates for children 3-6 years old, and dinner can be requested for JPY 1,900. Guests who wish to have dinner must contact the property 1 day prior to arrival.
A scheduled power outage will take place on March 4, 2026 from 1-4 AM. All facilities that use power, including lifts and bathrooms will not be available during this time.
Guests booked in Half Board rates must check-in by 7 PM to receive dinner. Dinner is served from 5-7 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for JPY 1300 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Child's club card: JPY 2200 per night, (from 3 to 6 years old).
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

The listed mandatory club card fee covers facility fees for children.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3630 for adults and from JPY 1815 for children
  • Self-parking fee: JPY 2500 per day
  • Extended parking fee: JPY 2500 per day
  • Crib (infant bed) fee: JPY 1300 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Umekoji Potel KYOTO Hotel
Umekoji Potel KYOTO Kyoto
Umekoji Potel KYOTO Hotel Kyoto

Umekoji Potel KYOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 187 out of 254 reviews
Rating 8 - Good. 53 out of 254 reviews
Rating 6 - Okay. 6 out of 254 reviews
Rating 4 - Poor. 3 out of 254 reviews
Rating 2 - Terrible. 5 out of 254 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Catrina

Stayed 2 nights in Oct 2025

10/10 Excellent

Adonis

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, workers were very courteous and kind as well. Amenities were absolutely amazing. I would absolutely stay here every single me and my family visit Kyoto. Looking forward to coming back to this hotel next year!
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families with small kids! The common areas with ball pit, blocks, ping pong table were a hit with our toddler and elementary age kids
Stayed 5 nights in Oct 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Oct 2025

10/10 Excellent

Hai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the egg sandwich from the cafe! Amenities included coffee on the 3rd floor which was fun to make. I enjoyed the balcony overseeing the park! Front desk desk was extremely help with restaurant recommendations and was very playful with my 6 year old children. Truly a hidden gem of a hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Renée

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we loved our stay! The room was quite spacious with great decor- felt modern and cozy. The bed and pillows were great. The staff/service were incredible. Very nice, would certainly stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

David A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Umekoji Potel is a great property for those who want an open environment while staying in Japan. Our room size was comparable to most Western hotels and the balcony overlooking Umekoji Park made time in the hotel a treat. Tge park is a wonderful outdoor space, with many activities and events , used by local residentsvand visitors. The many unique common areas(coffee, evening drinks, music, rooftop deck, etc.) were great amenities to complement our stay. The close proximity to Umekoji Krotonishi station was a plus for midday and off hour train access(as it is the last station before arriving at Kyoto Station, however rush hour inbound trains are stereotypically packed with commuters. We will definitely return on a future visit.
Stayed 5 nights in Oct 2025

8/10 Good

Gan CM

Liked: Cleanliness, staff & service, property conditions & facilities
We find services overall has slacken, as compared to our last visit in April 2025. Overall the stay was good.
Stayed 13 nights in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing. It was clean and modern. The restaurant was great as were the staff. Couple things to be aware of. Lots of kids which isn’t a bad thing but noise travels really easily in the hotel. You can hear everything. The second is the proximity to the train. While it appears close to the Kyoto station it can be a pain as the station closest is a local station and doesn’t come very frequently. All that said I’d still stay here
Stayed 4 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property

Great hotel. No complains at all, wish I stayed longer. They had free wine, beer and snack. Rooms are big, very spacious (compared to others I stayed at in Japan) The breakfast buffet it was ok (not my preferred food for breakfast) but convenient. The little cafe in the lobby has great sandwiches. Everyone is so nice, but I found that everyone in Japan is. Beautiful country!
Stayed 1 night in Aug 2025

10/10 Excellent

Shin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Casey

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the UmekojiI Potel Kyoto! We stayed here for six days while we explored Kyoto, and the surrounding area including, Gion, Nara and Osaka. The customer service was extremely wonderful and kind! The hotel was spotless with the most special soaps and shampoos to try. The extras such as free beverages that included the pour over coffee bar (including grinding your own whole coffee beans in real time) and adult beverages in the evening that really was special after a long day of exploring—was outstanding! We loved our stay here with our family of five from the US and can’t wait to visit here again soon! Thank you Potel!
Stayed 6 nights in Jun 2025

10/10 Excellent

Anay

Stayed 2 nights in Jul 2025

10/10 Excellent

Bartosz

Stayed 4 nights in Jun 2025

8/10 Good

Kristin

Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very modern, has a great view of the park behind the hotel, has an amazing happy hour offering of complimentary beer, wine, cheese, and nuts. The breakfast has a lot of great options, including many Japanese delights but is timed so don’t linger or the staff will make you leave.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kumar Raja

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

CHUNG LING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Gan CM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel provides good service. Appreciated the staffers in this property. Good job. Thank you.
Stayed 4 nights in Apr 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean and modern and new facility. Very nice. Not super fancy and people even come to breakfast in there provided pajamas. They have free beer and wine every evening and very cool atmosphere. It is within walking distance of about a block to the Starbucks and to the train station.
Stayed 2 nights in Mar 2025

10/10 Excellent

Weijiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025