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Lazenda Hotel

3.0 star property

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Photo gallery for Lazenda Hotel

Interior
Ballroom
Restaurant
Superior Room | Minibar, in-room safe, desk, iron/ironing board
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Block C& D, Lazenda Centre, Jalan OKK, Abdullah, Labuan, Labuan Federal Territory, 87007
  • Place, An'Nur Jamek Mosque
    ‪6 min walk‬
  • Place, Financial Park
    ‪8 min walk‬
  • Place, Labuan International Sea Sport Complex
    ‪16 min walk‬
  • Airport, Labuan (LBU)
    ‪3 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, iron/ironing board

Superior Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Lazenda Hotel

A restaurant, a fitness centre and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Lazenda Hotel offers 172 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Lazenda Hotel, you're just a quick walk from Labuan Museum. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 5-minute walk from Labuan Museum and 9 minutes on foot from Financial Park
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. A business centre and a meeting room are available. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Lazenda Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Labuan hotel.

Lazenda Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 75.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lazenda Hotel Labuan
Lazenda Hotel
Lazenda Labuan
Lazenda
Lazenda Hotel Labuan Island/Labuan Town
Lazenda Hotel Hotel
Lazenda Hotel Labuan
Lazenda Hotel Hotel Labuan

Lazenda Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 71 reviews
Rating 8 - Good. 35 out of 71 reviews
Rating 6 - Okay. 12 out of 71 reviews
Rating 4 - Poor. 8 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
It is good 3 star hotel, just the allocated room is noisy
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Heng Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a bit noisy from surrounding entertainment places
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here whenever I am in Labuan. Rooms are spacious and hotel condition is still good. Convenient for local food around the area with mini-marts for any last minute purchases. Only wish is for the cable TV to be reinstated. Channels available are rather limiting now. Wifi also tends to drop-off and does interrupt work .
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Raja Azwan

Ok
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Chelsea

We stayed there for 3 days 2 nights at room 508 it was unpleasant experience because the air conditioning was not functioning very well it was so hot and the staff was not attentive at all.. the room that I requested it was stated FOC for child below certain age but when we requested for extra towel they charged us 10 ringgit for 1 extra towel. Totally sucks
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really convenient for a work trip. Lots of local eateries around. Amenities and convenience stores too. And is very close to the ferry points if you need to travel out to the ships at the anchorage.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and recommended
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The lift is a bit dirty and smelly
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a one night stay so cannot comment much about my stay. The only thing i observe is that the breakfast was poor with little choices
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Andree

Disliked: Cleanliness
The area with choices of eateries.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Nurul

Liked: Staff & service, property conditions & facilities, room comfort
Near to town
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

L

During booking (in the receipt mentioned Suite Room) but when arrived at the hotel they provided us with Superior King Room. Is it possible to Expedia to re-issue the new receipt for me to reflect the Superior King Room that been provided by Lazenda.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Kat

Liked: Cleanliness, staff & service
近くに自動クリーニング施設があり、汗をかいて帰ってきてもすぐに洗濯が出来る。着替えてを沢山持って行かなくて良いのが楽です。食べ物屋も周囲に沢山ある。また、ホテルのレストラン1階は昼食やコーヒーを飲むのに良いです。私はホットラテが気にいってます。朝食は、2階のレストランで静かに食べられるので良いです。
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

amirul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome stay over my birthday

definitely a come back for me!
Stayed 1 night in May 2018
Verified

4/10 Poor

FD

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Pro: Location (that's about it). Con: No water in bathroom, aircon was faulty, wifi password only valid for 24hrs.
Stayed 3 nights in Apr 2018
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

Strategic location, new ambient

Pricey compared to other shoplot hotels in Labuan, since it's still new, the overall conditions is good. Breakfast refill takes longer time, I have to just take whatever left as couldn't be bothered to wait.
Stayed 1 night in Mar 2018
Verified

4/10 Poor

Zaza

Disliked: Cleanliness, property conditions & facilities, room comfort

Servis dan kemudahan

Keadaan bilik yang kurang selesa dan sarapan pagi(kebanyakan makanan sudah habis tetapi tidak ditambah atau lambat untuk ditambah. Kami terpaksa menunggu. Sarapan pagi tidak banyak pilihan.
Stayed 1 night in Mar 2018
Verified

4/10 Poor

brian

Disliked: Staff & service, property conditions & facilities, room comfort

Better hotels in area for the price paid.

On check in the receptionist asked for my passport, fair enough but she didn't just check my photo etc. but was checking all the pages and my visas??
Stayed 2 nights in Mar 2018
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Stay away from Junior Suite Rooms

Smelly at Junior Suite room perhaps due to no guest check in for sometime. Not secure at Junior Suite rooms block due to lack of security and public can just access. No refill of breakfast spread even it is before 9.00am.
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Azha

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Average. Need to cross the road to get to the room from the lobby. Basic necessities only provided for 1 pax eventhough the check in is for 2 pax.
Stayed 1 night in Feb 2018
Verified

8/10 Good

HAJIME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

食事が美味しい。

食事は美味しくフルーツは新鮮で、カップのヨーグルトがあったのは良かったです。夜は近場のバーの音が大きいという人もいました。雨が降っても1階にはリーズナブルな洋風レストランがあるので楽です。
Stayed 12 nights in Jan 2018
Verified

8/10 Good

Nadia

Liked: Cleanliness, room comfort

Comfortable hotel

Overall, it's a good hotel to stay in with minor flaws. One male receptionist should have been more friendly and informative to provide me with more details on how to obtain the receipt under my company's name instead of kept on insisting for me to contact Expedia right away.
Stayed 1 night in Nov 2017
Verified

8/10 Good

Kat

Liked: Cleanliness, staff & service, room comfort

Near by markets.

I went to financial park and local markets by walk. Lots of interesting things were there for without Malay. Also enjoyed to get on ships.
Stayed 5 nights in Jul 2017
Verified

6/10 Okay

Dave

Disliked: Property conditions & facilities

Overall an average hotel with minimal amenities.

The hotel price is easy on the budget and services are on overall average. The lobby café "Mortar" was the only nice place in the hotel for one to chill out as it dishes out good local food as well as western fares at reasonable prices.
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Boon Thye

The floor in the floor is very dusty.