Lancaster Inn and Suites

2.0 star property

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Photo gallery for Lancaster Inn and Suites

Lobby sitting area
Exterior
Lobby
Restaurant
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1475 Lancaster Road, Manheim, PA, 17545
  • Place, Root's Country Market & Auction
    ‪1 min drive‬
  • Place, Caddy Shack Mini Golf
    ‪2 min drive‬
  • Place, Franklin & Marshall College
    ‪13 min drive‬
  • Airport, Lancaster, PA (LNS)
    ‪10 min drive‬

Room options

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About this property

Lancaster Inn and Suites

Hotel with free breakfast, near Root's Country Market & Auction
A 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Housekeeping is available on request.
Lancaster Inn and Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves.

This Manheim hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Lancaster Inn and Suites. During your stay, you'll be within walking distance of Root's Country Market & Auction. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a computer and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Root's Country Market & Auction and 7 minutes from Spooky Nook Sports
  • Cats and dogs welcome for a fee (restrictions apply)
Lancaster Inn and Suites offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. Lancaster Inn and Suites also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This Manheim hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Inn Lancaster
Lancaster Inn Manheim
Lancaster Manheim
Lancaster Inn and Suites Hotel
Lancaster Inn and Suites Manheim
Lancaster Inn and Suites Hotel Manheim

Lancaster Inn and Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1008 reviews
Rating 8 - Good. 263 out of 1008 reviews
Rating 6 - Okay. 125 out of 1008 reviews
Rating 4 - Poor. 56 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Travelled with family
I have a service dog so I normally don’t have to let them know because it’s not a pet. They said they were going to have to do a “deep clean” That I would have to pay for this. I told them it’s completely unacceptable due to the PA laws. The problem was resolved but the site should have maybe a service animal box to check off.so there’s no confusion The rooms are dated but clean breakfast in the mornings were better than other hotels. Pool was nice. The main interior and hallways needs to be deep cleaned overall it was a solid place I did like the fact our room had a stove top and microwave
Stayed 2 nights in Aug 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+++
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Wendy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One guy does housekeeping for the entire building. He only collects the towels and trash because he is alone. He didn't get to our room until after 6 in the evening. Flames shot out of my hair dryer when I tried to use it. I paid extra for a suite but didn't even use the sitting room because the fan was broken. The small air conditioner was in the bedroom. We had to keep the door closed so the bedroom would cool down enough for sleeping. The chair and loveseat were hard 1970s orange vinyl and extremely uncomfortable to use. Breakfast was underwhelming as well. Over a 4 day stay, we noticed only 5 total staff, with just 2 working most of the time. They are adding more rooms but should use the money to fix what they have. Would not recommend.
Stayed 3 nights in Aug 2025

6/10 Okay

ROBYN

Travelled with family
Disliked: Amenities
OLD AND NOT NEAR ANYTHING
Stayed 2 nights in Aug 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, people were friendly. The only thing that could have better was the pool should have been a little cleaner.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 2 nights in Aug 2025

8/10 Good

Stephanie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was fine, the price was good, and the area was safe, but housekeeping was a little subpar. One of the towels had other people’s hair all over it. It happens sometimes. The people at the desk were nice. The breakfast was fine. The coffee was good. We went to this part of Pennsylvania to visit Amish Country and Hershey. The hotel was convenient for a quick drive to Bird-in-Hand and Intercourse as well as Hershey Park with conveniences of gas and food nearby. I would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Monique

Stayed 1 night in Aug 2025

10/10 Excellent

Kaniz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice accommodation for a quick trip to Lancaster! Will definitely stay here again and recommend this hotel.
Stayed 1 night in Aug 2025

8/10 Good

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the night shift gentleman and the day shift woman were great...both helpful, and friendly. Breakfast buffet was fantastic. ( And Rebecca was all over, doing every job, from front desk to breakfast room refills to, everything!). This will always be our go-to stay place!
Stayed 1 night in Aug 2025

8/10 Good

Hafiz Abid

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities

1 night stay

Breakfast was not great, limited items. Bad coffee. Hotel being updated. Nice size rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Charlie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not clean. Outside construction was annoying and breakfast had no fresh fruit or oatmeal as an option. For the price I’d like more especially considering the pool was small
Stayed 2 nights in Jul 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities
It was mostly nice but in the room there was some sloppiness. The drawer handle between the beds was dangling. An easy fix with a screwdriver. And there was plastic hanging from the side of one of the beds. Just looked sloppy and uncared for. Seemed like easy fixes that just weren’t done.
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, except our door did not shut properly. We had to lift and push/pull to open and close.
Stayed 3 nights in Jul 2025

6/10 Okay

Akos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in front desk
Stayed 1 night in Jul 2025

6/10 Okay

Darcy

Business traveller
Liked: Cleanliness
The suite takes a while to cool down as the AC is in the bedroom and uses a fan above the door to blow into the rest of the space. It’s ok, but an overworked AC created a massive puddle my first night. I found it strange that the bathroom was cleaned daily but the bed was not straightened. No cutlery in the kitchen and empty cans from previous guests in the cabinets. No table to eat on should you actually cook in the room. Breakfast was ok, but they never replenished the hot options after 7:30 am so you are left without the hot food or scrapping the bottom. Even the waffle mix ran out one morning.
Stayed 3 nights in Jul 2025