See all properties

Best Western Portes d’Aquitaine Agen Sud

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Portes d’Aquitaine Agen Sud

Lobby
Lobby
Business centre
Terrace/patio
Daily buffet breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
4 Allée de la Gélise, Le Passage, 47520
  • Place, Aqualand Agen
    ‪8 min drive‬
  • Place, Iriseraie de Papon
    ‪9 min drive‬
  • Place, Walygator Sud-Ouest
    ‪11 min drive‬
  • Airport, Agen (AGF-La Garenne)
    ‪8 min drive‬

Room options

View all photos for 1 King Bed, Non-Smoking, Superior Room, Slippers, Courtesy Tray, Bathroom Amenities

In-room safe, individually decorated, individually furnished, desk

1 King Bed, Non-Smoking, Superior Room, Slippers, Courtesy Tray, Bathroom Amenities

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Queen Room

Bathroom | Shower, free toiletries, hair dryer, towels

Standard Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room - Non-Smoking

Bathroom | Shower, free toiletries, hair dryer, towels

Twin Room - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Terrace/patio
Mercure Agen Centre
Agen
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 547 reviews
The price is €92
includes taxes & fees
19 Jun - 20 Jun
Mercure Agen Centre

About this property

Best Western Portes d’Aquitaine Agen Sud

This smoke-free hotel features a bar/lounge, a snack bar/deli and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a garden are on-site. Housekeeping is available once per stay.
Best Western Portes d’Aquitaine Agen Sud offers 49 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Le Passage hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

During your stay at Best Western Portes d’Aquitaine Agen Sud, you'll be close to Parc des Expositions. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Just a 3-minute drive from Parc des Expositions and a few minutes from Aqualand Agen
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at Best Western Portes d’Aquitaine Agen Sud. Free self parking is available.

This 3-star Le Passage hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 9:30 AM.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; EUR 13 for adults and EUR 5 for children
  • A bar/lounge
  • Hosted evening meal available daily for a fee of EUR 24; reservation required
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 AM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 7
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open from Monday to Thursday (6:30 AM to 9:30 PM), Friday to Friday (6:30 AM to 8:00 AM) and Saturday to Sunday (7:30 AM to 8:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets: EUR 6 per pet, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 5 for children
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 7 (subject to availability)
  • Late check-out fee: EUR 20
  • Hosted evening meal: EUR 24

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property's front desk is open during the following times:
  • Monday - Thursday: 6:30 AM - 9:30 PM
  • Friday - Friday: 6:30 AM - 8:00 AM
  • Saturday to Sunday: 7:30 AM to 8:00 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Comfort Agen
Comfort Agen Passage
Comfort Hotel Agen
Comfort Hotel Agen Passage
Agen Le Passage Le Passage
Comfort Hotel Agen Le Passage
Best Western Agen Le Passage Hotel
Best Western Agen Le Passage Le Passage
Best Western Agen Le Passage Hotel Le Passage

Best Western Portes d’Aquitaine Agen Sud Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 411 reviews
Rating 8 - Good. 152 out of 411 reviews
Rating 6 - Okay. 24 out of 411 reviews
Rating 4 - Poor. 12 out of 411 reviews
Rating 2 - Terrible. 11 out of 411 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service
Staff at reception were wondeeful and extremely helpful. Room and hotel very clean. Lovely comfy bed and plenty of pillows.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Martial

Liked: Cleanliness, staff & service, amenities
Super
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Nice hotel with good breakfast and excellent staff. Nice park with walking paths nearby.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

florian

Liked: Property conditions & facilities
Disliked: Cleanliness
A
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Peter

Check in closed when I arrived! No message from the staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gustavo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
ok
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

Damp spots a/c broken, no one to let us in
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Dona

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked this particular hotel because it was advertised that French, English, and Spanish were spoken. Not a word of English was spoken by any of the staff.
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Pamela

Disliked: Staff & service, property conditions & facilities

Not as expected, no food and ina bad location.

Advertised as having a restaurant, not so. After having a long day on the road we booked this hotel expecting to be able to eat. In addition the evening member of staff was not helpful and quite surly. Location not good next to a lorry park in the middle of a junction , do not believe the photos. However the morning staff were helpful and friendly.
Stayed 1 night in May 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bin in toilet was not emptied Not enough toilet roll Half used bar of soap from last people No remote for television Room seemed to be double booked as someone used a keycard and walked into the room when we were in it. Certain member of staff was not friendly.Staff were not multilingual did not speak english
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, amenities
ras
Stayed 1 night in Feb 2026
Verified

8/10 Good

BRUNO

Liked: Cleanliness, staff & service, amenities
Bien
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sofien

Liked: Cleanliness, property conditions & facilities
Rien à redire, chambre propre, literie confortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities
Je recommande fortement !
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SEMA

Liked: Cleanliness, staff & service, amenities
Acceuil chaleureux, chambre confortable et très propre. Petit dejeuner correct.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Emmanuel

Hôtel à éviter
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Bourdais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre impeccable un peu fraîche mais tb sous la couette ! Geste commercial tres apprécié pour le petit déjeuner qq manques dus au defaut d une livraison En résumé hotel à recommander
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yvon

Liked: Cleanliness, staff & service, amenities
Tout
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Laurent

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Chambre Pmr est tres inconfortable quand par bonheur nous ne sommes pas concerné par le handicap.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Aude

Liked: Cleanliness, staff & service, amenities
Tout était bien
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Laurène

Disliked: Cleanliness, staff & service, amenities
Après avoir effectué mon check-in en fin de journée, j’ai déposé mes affaires dans la chambre puis suis ressortie, aucune information particulière ne m'a été indiquée sur l'accès à l'hôtel. À mon retour, dans la soirée, j’ai découvert que l’hôtel était totalement fermé. J’ai tenté à plusieurs reprises de joindre le numéro d’astreinte et ai utilisé la sonnette de nuit, mais aucune réponse !!! Le réceptionniste a oublié de m'avertir de la présence d'un code d'accès. Je me suis donc retrouvée seule, à l’extérieur, sans mes affaires et sans solution pour accéder à ma chambre, ce qui est inacceptable pour un établissement hôtelier. J'ai dû passer la nuit dehors ! Pour le moment je n'ai eu aucune compensation de l'hôtel, inadmissible, je déconseille vivement !!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anne

Nnn
Stayed 1 night in Nov 2025
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities
Calme et bonne literie
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dès mon arrivée, Florian s'est distingué par son professionnalisme et sa bienveillance. Accueil souriant, posture impeccable, et surtout une réactivité qui rassure. Il prend le temps d'expliquer clairement chaque détail, sans jamais se montrer expéditif. On sent qu'il aime son métier et qu'il tient à ce que tout se passe bien. Un vrai soutien des les premiers instants, qui donne le ton d'un séjour serein. Merci Florian pour ta disponibilité et ton efficacité ! Hôtel propre que je recommande à 100% 😊
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jean-Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien, toute l'équipe est au top Merci encore
Stayed 5 nights in Oct 2025