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ibis Lisboa Sintra

2.0 star property

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Photo gallery for ibis Lisboa Sintra

Restaurant
Bar (on property)
Front of property – evening/night
Exterior detail
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Avenida Raul Solnado, 23 - 23A, Mem Martins, Sintra, 2710-162
  • Place, Sintra National Palace
    ‪5 min drive‬
  • Place, Quinta da Regaleira
    ‪6 min drive‬
  • Place, Pena Palace
    ‪6 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪23 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Desk, free WiFi, bed sheets

Room, 1 Double Bed

8.6 out of 10
Excellent
(24 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Desk, free WiFi, bed sheets

Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Multiple Beds

Desk, free WiFi, bed sheets

Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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  • Free WiFi
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includes taxes & fees
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About this property

ibis Lisboa Sintra

Hotel in Sintra with 24-hour front desk and bar/lounge
Along with a bar/lounge, this hotel has a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Ibis Lisboa Sintra offers 125 accommodations with a hairdryer and free toiletries. Cable televisions are provided. Bathrooms include a shower.

This Sintra hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at ibis Lisboa Sintra, you'll be close to Pena Palace. You'll find features such as free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a computer
  • 13 minutes by car from Pena Palace and 13 minutes from Autódromo Fernanda Pires da Silva
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at ibis Lisboa Sintra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Sintra hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.
Menu My Tasty – This bar only serves light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 3 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Menu My Tasty

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Self-parking fee: EUR 3.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 3063
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

ibis Lisboa Hotel Sintra
ibis Lisboa Sintra
ibis Sintra
ibis Lisboa Sintra Hotel
ibis Lisboa Sintra Hotel
ibis Lisboa Sintra Sintra
ibis Lisboa Sintra Hotel Sintra

ibis Lisboa Sintra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 333 out of 819 reviews
Rating 8 - Good. 339 out of 819 reviews
Rating 6 - Okay. 104 out of 819 reviews
Rating 4 - Poor. 17 out of 819 reviews
Rating 2 - Terrible. 26 out of 819 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and the restaurant on site had good food.
Stayed 2 nights in Jul 2025

4/10 Poor

Jiri

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location very friendly people
Stayed 1 night in Jun 2025

4/10 Poor

Mike

Liked: Cleanliness, staff & service
This hotel was clean but bare bones. There was a soap on the sink and a soap in the shower and a tv and a bed. I’ve never seen a room so bare.
Stayed 1 night in Jun 2025

6/10 Okay

Mike

Liked: Cleanliness, staff & service
Disliked: Amenities
Basic, minimal, amenities and charged for breakfast above already too high room price for what is offered.
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla, Bothell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern, perfect for a one night stop over. The area was industrial, but was easy to access, felt safe and had several super markets close by. Parking was easy and plentiful. Staff were incredibly friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Rajdeep

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Quick to deal with problems with other guests, who were smoking pot and cigarettes in another room (smell permeating into my room). Location not the best, far away from sites. Staff helpful with arranging reasonable transportation & tours.
Stayed 2 nights in May 2025

2/10 Terrible

Shinthea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel
Stayed 2 nights in Apr 2025

6/10 Okay

José

Travelled with family
Liked: Staff & service
Disliked: Amenities
Basic accommodation for cost. Clean and pleasant staff though beds are far too small, couldn't turn sleep position without risking fall off bed. Location is not best.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, comfy bed. Located in an industrial area, but not an issue, being close to Sintra for a day visit, hotel was ideal. Friendly, helpful staff. Onsite parking very good.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
People were smoking outside by our window and we could smell it inside the room. Besides that it was good stay
Stayed 3 nights in Mar 2025

6/10 Okay

Jessie

Business traveller
Liked: Cleanliness, staff & service
The property was a quaint little experience. It might be time for some upgrades but the property was good and the staff was lovely. The food looked delicious. However, there were limited dining options for vegetarians and none for vegans (my preferred eating habit).
Stayed 3 nights in Mar 2025

10/10 Excellent

Franklin

Stayed 2 nights in Feb 2025

6/10 Okay

Shirley

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Ok accommodation
Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️❤️❤️❤️❤️❤️❤️
Stayed 1 night in Feb 2025

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , staff was excellent, new bldg, for the money it was pretty good! One negative I had was they have no cooks at all n they microwave the food. Other than that I’d give it 2 1/2 stars
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ALCIDES, Santa Maria da Feira

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Taking into account that Ibis Hotels are not in the luxury segment, I must say that the rooms are generally well-maintained and clean. The bathroom, and especially the shower, is very comfortable and spacious. One of the most positive aspects is the mattress, which is extremely comfortable, and the fact that Ibis Hotels are pet-friendly is a great advantage. However, my only negative remark is not related to the hotel itself but rather to the reservation process. In this case, the booking was made through Expedia.com, which did not provide an option to request a receipt with the VAT number (factura com NIF)—something I require for company expenses. Additionally, there is no straightforward way to contact Expedia to resolve this issue. I managed to call an Expedia number, which cost me nearly 6 euros, only to be informed by the representative that I had reached the wrong department. They provided me with another paid number to call, but that number does not work. If I am unable to obtain the receipt with the VAT number as needed, I will stop making future reservations through Expedia.
Stayed 1 night in Jan 2025

10/10 Excellent

Liah

Stayed 1 night in Jan 2025

10/10 Excellent

Michelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and attentive, specifically the diner staff. Clean, comfortable and good value.
Stayed 2 nights in Dec 2024