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Cais Urban Lodge

4.0 star property
VIP Access

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Photo gallery for Cais Urban Lodge

Studio | Pillow-top beds, free minibar items, in-room safe, free WiFi
Property video
Studio | Pillow-top beds, free minibar items, in-room safe, free WiFi
Apartment | Living area | 42-inch Smart TV with cable channels, TV
Pillow-top beds, free minibar items, in-room safe, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Rua do Ferragial 31A, Lisbon, 1200-182
  • Place, Commerce Square
    ‪5 min walk‬
  • Place, Rossio Square
    ‪8 min walk‬
  • Place, Santa Justa Elevator
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪15 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room

Double Room | Pillow-top beds, free minibar items, in-room safe, free WiFi

Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Pillow-top beds, free minibar items, in-room safe, free WiFi

Suite

10.0 out of 10
Exceptional
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment

Apartment | Living area | 42-inch Smart TV with cable channels, TV

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Studio

Studio | Pillow-top beds, free minibar items, in-room safe, free WiFi

Studio

9.6 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Duplex Apartment

Duplex Apartment | Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Apartment

  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Duplex Studio

Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Duplex Suite

Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Suite

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Apartment with Balcony

  • 76 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Single Futons and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Studio with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Studio with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Suite with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Suite with Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Futon
  • Free Wi-Fi

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About this property

Cais Urban Lodge

This smoke-free hotel features self parking, concierge services and express check-in. Additionally, express check-out, ATM/banking services and multilingual staff assistance are on-site.
Cais Urban Lodge offers 30 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Cais Urban Lodge's great location gets high marks from our customers. During your stay, you'll be connected to a railway/underground station and just a quick walk from Commerce Square. You'll find features such as breakfast (surcharge), concierge services and self-parking (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and an ATM
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Commerce Square and Santa Justa Elevator
As a guest of Cais Urban Lodge, you'll find multilingual staff, concierge services, and express check-in. Cais Urban Lodge also features express check-out, an ATM, and a lift. The front desk is open around the clock. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • ATM
  • Guidebooks

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Secured self-parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 7 days before arrival with check-in information and smart lock details. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon

Cais Urban Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 270 out of 370 reviews
Rating 8 - Good. 67 out of 370 reviews
Rating 6 - Okay. 17 out of 370 reviews
Rating 4 - Poor. 13 out of 370 reviews
Rating 2 - Terrible. 3 out of 370 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gregg

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice as described, and staff was very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

james

Liked: Cleanliness
Great location and wonderful service. We have lan return
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Roy

Liked: Cleanliness, property conditions & facilities
Very helpful staff. Great location. Clean room.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Attentive staff & well-planned, tastefully decorated room of a highly unusual nature. Up scale gourmets & artsies would love to stay here - even if their digs are typically Ritz-Carlton caliber.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Awesome location. Thank you!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
We loved this place, comfortable, clean, great locaton, cute breakfast in a picnic basket!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Zachary David

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect for anyone looking to enjoy all of Lisbon. The room was immaculately clean and the staff (Katari) was second to none. When I return for another visit, this place will definitely be my choice of lodging!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Arden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cais Urban Lodge was amazing. It provided the perfect amount of privacy in the sense that it’s not a traditional hotel with a lobby, but with the convenience of managed building. It felt like we were living in our own apartment in a perfect location in Lisbon for a weekend. Staff were responsive and helpful when needed. Highly recommend if you want something unique and in a cool historic building in an awesome location!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, communication, and clean & comfortable place. Would definitely come back!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Xiao Yan

Liked: Cleanliness, property conditions & facilities
It was my second time staying at Cais Urban Lodge. The location is great, the service is excellent, and the room with a kitchen feels very welcoming.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Socorro

Great location. Gio
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Mrs Simone

Great location, just a short walk from the Time Out Market, and Green street which is worth a visit. The room was spacious and the bed was very comfortable. However, it could benefit from additional storage options for clothes and a waste bin. The staff were friendly and welcoming at check-in. It’s also close to Pink Street, which is convenient, but I would recommend avoiding the area at night due to people openly pushing drugs.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

***

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Recommended.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Room was great, convenient location, breakfast was wonderful and very accommodating of me being gluten free.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was no breakfast in the hotel but plenty of places locally. The hotel was convenient for travel and entertainment
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Excellent location in Lisbon.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities
This place had so much character! The remote concierge was extremely responsive. We will definitely be back.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Great place and communication. Fantastic location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

CATALINA CASTRO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. The breakfast costs a hefty fee, so we ate locally. It was quiet and easy to get in and out. The place was in a great location for exploration. Check-in was a breeze, and they were always available via whatsapp text.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Joël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice idea to have a basket breakfast delivered to the room, but it’s very small.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, room comfort
Check in was so easy and accommodating. The location was great. The building was quiet. We had everything we needed. The unit had great style and we loved it all.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Even if our stay was short, I loved Casa
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a perfect Lisbon location I had a really enjoyable stay at Cais Urban Lodge. The accommodation was very clean and well maintained, which immediately made it feel comfortable and welcoming. The bed was especially comfy and I slept really well throughout my stay. The location is excellent and made sightseeing around Lisbon very easy. Many of the main attractions, restaurants, and transport links were within easy reach, so it was a great base for exploring the city. The staff were fantastic – friendly, helpful, and very responsive with communication both before and during the stay. That level of service really added to the overall positive experience. The only small thing I would have preferred is if coffee had been provided in the room (we were given a couple of fruit teas) , as that would have made the stay even better. Aside from that minor point, everything else was great and I would definitely consider staying here again.
Stayed 3 nights in Mar 2026