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citizenM London Victoria Station

4.0 star property

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Photo gallery for citizenM London Victoria Station

Exterior
Exterior
Property amenity
Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Buckingham Palace
    ‪9 min walk‬
  • Big Ben
    ‪17 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

King Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, City View

  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2370)
The price is €331
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Hotel Riu Plaza London Victoria

About this property

citizenM London Victoria Station

Property with a restaurant, near Buckingham Palace
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. All 226 rooms boast iPads, and offer pillowtop beds and iPod docking stations. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the comfortable rooms at citizenM London Victoria Station. During your stay, you're just a quick walk from Victoria Station Travel Information Centre. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. Built in 2022, this upmarket property has 226 rooms over 9 floors. IPads and pillowtop beds are available in all rooms.
  • Air-conditioned accommodations with pillowtop beds, iPads and iPod docking stations
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 4-minute walk from Victoria Station Travel Information Centre and 11 minutes on foot from Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in common area, and a front desk safe.

This 4-star London property is smoke free.

The property hosts a free manager's reception daily.
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
CanteenM – This bar specialises in vegetarian cuisine and only serves light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Guests will receive an access code. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1395 out of 1832 reviews
Rating 8 - Good. 325 out of 1832 reviews
Rating 6 - Okay. 69 out of 1832 reviews
Rating 4 - Poor. 23 out of 1832 reviews
Rating 2 - Terrible. 20 out of 1832 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really easy check in. Room was awesome, staff was awesome! Would recommend to anyone
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Super nice staff and convenient to train and all London activities.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lizzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a great hotel. Really well set up, facilities are brilliant and a HUGE comfy bed. Only tiny weird thing is as my blackout blind decided to automatically open at 1.30am making a racket while I scrabbled to find the iPad to close it again 😆
Stayed 3 nights in Mar 2025

10/10 Excellent

Laurie

Liked: Amenities
Loved the location price and technology.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

Great hotel in great location. You are a hop, skip and a jump from most mass transit. There's even a Harry Potter tour bus that picks up outside!
Stayed 7 nights in Feb 2025

4/10 Poor

Glenn

Stayed 3 nights in Feb 2025

10/10 Excellent

Alastair

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gotta love your bedmate

Japanese-size room. Whoever sleeps by the window should avoid drinking too much liquid... getting to the bathroom requires climbing over whoever is on the other side of the bed. Really. Shower, bathroom surprisingly functional. Super-friendly staff, super clean.
Stayed 1 night in Feb 2025

6/10 Okay

Andy

Travelled with partner
Liked: Staff & service
Pleasant property just a little too modern for me
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Travelled with family, Travelled with partner
Great place lovely staff
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Stayed 2 nights in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Demple, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and accessible
Stayed 3 nights in Feb 2025

10/10 Excellent

Fina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to the metro and convenient. The room was tidy and clean. Staffs were helpful and it was a pleasant stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed twice while in London, a good value close to the train station.
Stayed 2 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room more like a capsule with very cute technology. Great shower best we had in weeks. Water pressure , gauging heat. The bed although very comfortable was fitted sideways into the end of the room like a caravan. If the person against the window needs to get up during the night, must cliimb over the other person legs.
Stayed 5 nights in Feb 2025

10/10 Excellent

Sam

Stayed 1 night in Feb 2025

10/10 Excellent

Rosa

Stayed 1 night in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Stayed 1 night in Feb 2025

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joo-Young

Stayed 2 nights in Feb 2025