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citizenM London Victoria Station

4.0 star property

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Photo gallery for citizenM London Victoria Station

Cozy living space with a bookshelf, comfortable sofa, and armchair.
Relax in our inviting lobby, featuring a central table with snacks and drinks, a beverage display, and comfortable seating.
Relax in this serene living space with two comfortable armchairs and a small table, surrounded by a bookshelf and natural light.
Experience the sleek, contemporary design of Citizen hotel, featuring a grid of windows and a clean, structured architecture.
Experience the city from your retreat, featuring a comfortable bed, a bedside table, and a large window with a city view.

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Buckingham Palace
    ‪9 min walk‬
  • Big Ben
    ‪17 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

King Room, 1 King Bed

9.2 out of 10
Wonderful
(318 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(21 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Situated at a street corner, this hotel offers a dynamic architectural design with a clear view of the surrounding urban environment.

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2567)
The price is €277
for 1 room
includes taxes & fees
5 Aug - 6 Aug
Hotel Riu Plaza London Victoria

About this property

citizenM London Victoria Station

Property with a restaurant, near Buckingham Palace
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. All 226 rooms boast iPads, and offer pillowtop beds and iPod docking stations. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the comfortable rooms at citizenM London Victoria Station. During your stay, you're just a quick walk from Apollo Victoria Theatre. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. Built in 2022, this upmarket property has 226 rooms over 9 floors. IPads and pillowtop beds are available in all rooms.
  • Air-conditioned accommodations with pillowtop beds, iPads and iPod docking stations
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
  • Just a 4-minute walk from Victoria Station Travel Information Centre and 11 minutes on foot from Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in common area, and a front desk safe.

This 4-star London property is smoke free.

The property hosts a free manager's reception daily.
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
CanteenM – This bar specialises in vegetarian cuisine and only serves light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Guests will receive an access code. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1465 out of 1924 reviews
Rating 8 - Good. 336 out of 1924 reviews
Rating 6 - Okay. 79 out of 1924 reviews
Rating 4 - Poor. 24 out of 1924 reviews
Rating 2 - Terrible. 20 out of 1924 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Nyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, smelled pleasant, was comfortable and quiet for the most part. The room had everything you'd require. Only thing the television gave a bit of trouble casting. Early check-in had a little wait but check-out was a breeze.
Stayed 4 nights in Apr 2025

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was rather small for 2 (non-couple) people but the property, food and especially the staff will bring me back to CitizenM again!
Stayed 5 nights in Apr 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Victoria station which is convenient but also very very busy. Bathroom gives zero privacy if you’re staying with anyone

6/10 Okay

Paul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
If you like cruise ship cabins; you’ll enjoy this property. Cleaning crew was rude when using downstairs public toilet; however, staff was great! Area around hotel is sketchy with folks living on the streets; bars and restaurants are fine.
Stayed 3 nights in Apr 2025

10/10 Excellent

Umejei

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

Nice hotel. Clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Micro-heaven

I was honestly extremely pleasantly surprised by this property. I knew that I was booking a very small room, but I was absolutely delighted at the efficiency, cleanliness, design, light of the room. I wouldn’t say I was necessarily thrilled by having everything function via iPad, but it was cute I guess. Loved the touch of a bottle of hand cream next to the sink. Super comfy bed, great blackout blinds. Very pleased with the availability of a tiny fridge drawer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christie Xinyun

Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Excellent customer service, fantastic location near train stations and restaurants. Very clean and modern.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Stayed 1 night in Apr 2025

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying in a citizenm hotel but we will definitely stay again. All the staff were amazing and so welcoming. The breakfast was fantastic and the rooms compact but so comfortable with a lovely shower. We stayed in the Victoria one and it is central for everything
Stayed 3 nights in Apr 2025

8/10 Good

Michael, Woodstock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next one of London’s major metro and train stations. The staff is friendly and helpful. There was an issue with our reservation due to a mistake on the part of the hotel but we managed to sort it out. The room was clean, quiet, and well-appointed with everything one would need.
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Joanne Edmondson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved It!

Absolutely seamless stay. We loved the quirkiness of the hotel and the very friendly employees. The bed was so comfortable and the room was spotless. Breakfast has everything we needed. Will definitely be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Sakura, Worthington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lizette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Mar 2025

8/10 Good

JAMES

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very clean and efficient but rooms are small, the double bed you can only access from one side, and you need to use an iPad to access everything (like switch on tv etc) too much tech for techs sake (and I work in tech!)
Stayed 2 nights in Apr 2025

10/10 Excellent

TEH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

Heather C

Disliked: Staff & service, amenities
Not a great location and very strange ammenities.
Stayed 5 nights in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent check in and departure. Good room with everything you’d want , but no kettle or ability to make a hot drink. Very good shower.
Stayed 1 night in Apr 2025

10/10 Excellent

Anchise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice and helpful very friendly
Stayed 6 nights in Mar 2025

10/10 Excellent

Giovane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place, well organized and lots of staff around
Stayed 3 nights in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location! The rooms are small but very trendy and clean!
Stayed 1 night in Apr 2025

10/10 Excellent

Smeeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Bonnie

Stayed 2 nights in Apr 2025