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City Sleeper at Royal National Hotel

4.0 star property

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Photo gallery for City Sleeper at Royal National Hotel

Lobby sitting area
Lobby
Lobby lounge
Exterior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Bar
  • Laundry room

Explore the area

View in a map
38-51 Bedford Way, London, England, WC1H 0DG
  • Place, University College London
    ‪1 min walk‬
  • Place, Russell Square
    ‪2 min walk‬
  • Place, The British Museum
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(122 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(150 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Single Room

Business Single Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Business Single Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for City Sleeper Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

City Sleeper Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for City Sleeper Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

City Sleeper Double Room

  • Sleeps 2

View all photos for City Sleeper Business Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

City Sleeper Business Single Room

  • Sleeps 1

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About this property

City Sleeper at Royal National Hotel

Hotel with a restaurant, steps from Russell Square
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
City Sleeper at Royal National Hotel offers 272 accommodations with a safe and coffee/tea makers. 40-inch plasma televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

City Sleeper at Royal National Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from The British Museum. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Russell Square and 9 minutes on foot from The British Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. City Sleeper at Royal National Hotel also features a vending machine, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10:30 AM.
City Sleeper at Royal National Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 24 per day)
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 19 for adults and GBP 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19 for adults and from GBP 19 for children
  • Self-parking fee: GBP 24 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City Sleeper At Royal National
City Sleeper at Royal National Hotel Hotel
City Sleeper at Royal National Hotel London
City Sleeper at Royal National Hotel Hotel London

City Sleeper at Royal National Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 811 out of 1674 reviews
Rating 8 - Good. 610 out of 1674 reviews
Rating 6 - Okay. 159 out of 1674 reviews
Rating 4 - Poor. 54 out of 1674 reviews
Rating 2 - Terrible. 40 out of 1674 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities
Cleanliness of room, fantastic and courteous staff
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
2 night stay for a concert. Didn’t have breakfast. Room, was clean and tidy with an excellent shower. Ideally placed for local transport.
Stayed 2 nights in Nov 2025

6/10 Okay

Lee

Stayed 1 night in Oct 2025

10/10 Excellent

Margery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and cleaned daily. The luggage storage is a huge plus. The courteous staff allowed us to check in early which was greatly appreciated as we had taken an overnight flight.
Stayed 3 nights in Oct 2025

8/10 Good

Robert Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a nice clean hotel in an excellent location. The best feature was the price and location. Good access to transit and within 30 minutes of most things in the city. It's clean and tidy and modern, though as many places in UK there is no AC. The breakfast option was a great plus for us. Lots to choose from. It is however a very basic hotel, rooms were simple and small. Things like a box of Kleenex were not there. There are no real amenities. However service was good and overall pleased with our stay.
Stayed 7 nights in Oct 2025

8/10 Good

Luke

Stayed 3 nights in Oct 2025

10/10 Excellent

Antonietta

Stayed 3 nights in Oct 2025

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, property conditions & facilities
Kind staff, clean room, excellent location.
Stayed 5 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alysia

Stayed 3 nights in Oct 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities
The hotel is very comfortable and the breakfast is great. I loved the location. Only negative for me was the cleaning product in the hallways it has a very strong perfume smell which made me sneeze
Stayed 4 nights in Oct 2025

8/10 Good

carl

Liked: Cleanliness, staff & service, amenities
Great bathroom, very clean overall.
Stayed 1 night in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Nice place! Centrally located for a short stay! Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Haiqing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit noises for sleeping
Stayed 3 nights in Oct 2025

8/10 Good

MYOUNG GOO, Summerfield

Travelled with partner
Liked: Staff & service
Excellent location
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Likza

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
the reception area (terrible staff) did not make an efford to make you welcome. Other than that the room very clean and nice. I did not have breakfast this time but it is very good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Salomon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best property I’ve stayed at
Stayed 3 nights in Oct 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fresh
Stayed 1 night in Oct 2025

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, easy access to transportation and walkable for much of central London. The room, service, and breakfast are a real deal for the price. Rooms are modern, with good beds and bathrooms. Maid service was fine. Nothing fancy, but a perfectly good 3-star hotel for people staying for a few days to a few weeks.
Stayed 16 nights in Sep 2025

10/10 Excellent

Bryan

Stayed 5 nights in Oct 2025

10/10 Excellent

joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room for London. Comfy beds, good bathroom. Very near Tube. Good food options nearby- close to Fortitude Bakery which defiantly recommend
Stayed 3 nights in Oct 2025

4/10 Poor

Christophe

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I asked for a quiet room but was given one right next to the elevator, and it was extremely noisy — I could hear the TV and conversations from neighboring rooms. The front desk staff didn’t seem particularly friendly or helpful when I mentioned it. The room itself was fine, and the cleaning staff did an excellent job throughout my stay. I can’t help but wonder if being on a prepaid reservation led to getting one of the less desirable rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a very good location, and really close to the tube and also bus services, bed was quiet big a really comfortable, bath room was a little small but manageable, the hairdryer nozzle kept falling off every 2 seconds but they replaced it quiet quickly with a new hairdryer
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and knowledgable staff, clean room and great breakfast.
Stayed 6 nights in Oct 2025