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Cove Landmark Pinnacle

4.0 star property

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Lobby sitting area
Yoga
One Bedroom Apartment with Internal Balcony | Private kitchen | Fridge, microwave, oven, dishwasher
One Bedroom Apartment with Internal Balcony | In-room safe, desk, laptop workspace, blackout curtains
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
15 Westferry Rd, London, England, E14 8FQ
  • Place, One Canada Square
    ‪6 min walk‬
  • Place, Thames River
    ‪6 min walk‬
  • Place, Museum of London Docklands
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪65 min drive‬

Room options

View all photos for Studio Apartment

42-inch Smart TV with digital channels, TV

Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Studio Apartment

Large Studio Apartment | Living area | 42-inch Smart TV with digital channels, TV

Large Studio Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area | 42-inch Smart TV with digital channels, TV

One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment with Internal Balcony

One Bedroom Apartment with Internal Balcony | Balcony

One Bedroom Apartment with Internal Balcony

8.0 out of 10
Very good
(4 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for One Bedroom Apartment Accessible

One Bedroom Apartment Accessible | In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Apartment Accessible

  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Cove Landmark Pinnacle

Hotel with a coffee shop/cafe, 9-minute walk to Thames River
Along with a coffee shop/cafe, this smoke-free hotel has concierge services and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, multilingual staff assistance and a banquet hall are on-site. Weekly housekeeping is available.
Cove Landmark Pinnacle offers 162 accommodations with a safe and coffee/tea makers. This accommodation is furnished with desks and dining tables. Fridges and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 42-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Our customers tell us they can't get enough of Cove Landmark Pinnacle's great location. During your stay, you're just a quick walk from Thames River. Enjoy features like free WiFi in public areas, plus a coffee shop/cafe and breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the coffee shop
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Thames River and 6 minutes from Tower of London
There's a coffee shop/cafe on site. Public spaces have free WiFi. Cove Landmark Pinnacle also features multilingual staff, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Masters – This coffee shop only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: GBP 15 for adults and GBP 15 for children
  • A coffee shop/cafe

Restaurants on site

  • Masters

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cove Landmark Pinnacle London
Cove Landmark Pinnacle Aparthotel
Cove Landmark Pinnacle Aparthotel London

Cove Landmark Pinnacle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 396 out of 590 reviews
Rating 8 - Good. 127 out of 590 reviews
Rating 6 - Okay. 41 out of 590 reviews
Rating 4 - Poor. 12 out of 590 reviews
Rating 2 - Terrible. 14 out of 590 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Caitlin

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Remoir

Stayed 1 night in Oct 2025

6/10 Okay

Ruairí

Travelled with group
Liked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
centrally located
Stayed 3 nights in Sep 2025

6/10 Okay

Rhiannon

Liked: Cleanliness
Disliked: Room comfort
room was way to hot, AC system did not work correctly very restless night
Stayed 1 night in Oct 2025

10/10 Excellent

Trish

Liked: Cleanliness, property conditions & facilities
Highly recommended, a lovely stay
Stayed 1 night in Sep 2025

10/10 Excellent

Makedah

Liked: Cleanliness, room comfort

Excellent

Experience was great. Apartment was clean and no detail was short.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joanna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort
Great place to stay lovely breakfast and really comfortable bed
Stayed 1 night in Aug 2025

8/10 Good

emre

Liked: Cleanliness, room comfort

Would stay again

Our stay was amazing, the location was very convenient and the reception staff was great very accommodating. We had a slight issue with the shower the water started to over flood and there was a smell (smelt like sewage, the smell became apparent once the shower was used) but we contacted reception and they changed our room with no problems at all however that smell of sewage was in the new room as-well once we used the shower we didn’t have the flooding experience but the smell was there. The studio was super clean everything we needed was there the bed was super comfy and the layout was lovely, very convenient. Only 5-10 mins walk to shops and restaurants the hotel felt very safe and easy to navigate as-well. The interior was cute, the ac was great and overall our stay was nice. I would stay again and would recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer Hunt

Travelled with family
Liked: Cleanliness, room comfort
centrally located, wonderful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Tomi

Liked: Cleanliness, room comfort

BOOK HERE

The best, will be back.
Stayed 1 night in Sep 2025

6/10 Okay

TS

Travelled with family
Liked: Cleanliness

Room for improvement

The apartment looked tired and there was water damage in the bathroom. Only two sets of towels were provided for 3 guests. We requested one set of additional towels and two pillows which failed to be brought to our room. It was disappointing as our previous stay at the Pinnacle was very pleasant.
Stayed 1 night in Sep 2025

8/10 Good

Xiao Jun

Nice building and service, but the room has a very small window.
Stayed 8 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Horrible stay at this hotel

This was not a pleasant stay at all. Do not stay here if you can help it. I came to stay at this hotel alone for 8 days. On the first night there was a scary noise coming out of the bathroom on and off but I brushed it off initially thinking it would stop when I woke up. The next night the noise retuned and it was much worse and I couldn’t sleep because of it. I then started to see the shower drain shake on its own (I am pretty sure there was some kind of rodent inside). I was terrified so I called the front desk and showed them a video of what I was seeing. They were shocked, moved me to a new room for the night, and reassured me I’d get a refund for the horrible experience. The next day, I tried to check out of the hotel and get a refund for the rest of my days since I was just very uncomfortable and the new room was not very clean (stains on the shower head, etc). They reassured me management would come and resolve the issue. By the time they came a couple days later, they were unwilling to give me a full refund and only gave me back part of what I spent. It was just not a good experience and poor service from their leadership team when I explained. Would avoid staying here. I was so bothered that I checked out anyway and booked another stay. It’s not clean, the rooms could use an upgrade, and the customer service was poor. I wish I could like the video but unfortunately hotels.com only lets me upload photos.
Stayed 8 nights in Aug 2025

8/10 Good

Makenzie

Liked: Cleanliness, property conditions & facilities
Enjoyed everything about the space
Stayed 3 nights in Aug 2025

4/10 Poor

Nathaniel

Stayed 7 nights in Aug 2025

8/10 Good

toyin

Liked: Cleanliness, property conditions & facilities
It’s very modern and clean.
Stayed 2 nights in Aug 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness

Would recommend, good location

Good location, very safe neighborhood (financial district) and close to underground stations. Modern hotel. Nice sized room with all the necessities for cooking. One minor thing: one of the worst beds I’ve slept in somehow! If you get an offer from the hotel to “upgrade” your room a few days before arrival and thar upgrade is an “accessible” room with more square footage, do not take it! The bathroom is for people who require an accessible shower so there are no walls around the shower and trust me no matter how careful you are you WILL have water everywhere in the bathroom and it will be a mess.
Stayed 7 nights in Aug 2025

6/10 Okay

Ayat

Liked: Cleanliness, property conditions & facilities
Great property but a bit better communication would be better. I purchased the late checkout early on and still was woken up by housekeeping aggressively knocking then opening the door.
Stayed 9 nights in Aug 2025

10/10 Excellent

Taiwo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Nice rooms and bathroom. Clean and great location. Easy access to shops, restaurants and train station. Would definitely stay here again.
Stayed 4 nights in Aug 2025

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities
The staff were really helpful and friendly and organised a change of room when our air con wasn't working. The location was great and the apartment spacious and in good nick. They really do need to upgrade their A/C though.
Stayed 5 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, room comfort

Home from home apartment

Gorgeous apartment, I wish we could have stayed longer
Stayed 1 night in Aug 2025

4/10 Poor

Shazia

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
It is advertised as a hotel/apartment. They only clean once a week which is fine but 2 bath and 2 face towels is not enough for a week. We also were given a room with empty shampoo and body wash which is very unappreciated when no one is checking your supply daily. We needed up having to buy our own. Other things leading to this poor review was really bad water pressure, missing bedding (one of our pillows was on the bed without a pillowcase- gross), hair/dirt in the room on arrival including on bedding (gross again), broken towel warmer which wasn’t a big deal but still annoying. I also booked 2 rooms for our groups and there were many inconsistencies. E.g one room was given a laundry pod but the other was not. The bed and pillows are very uncomfortable even if we are saying this is more of an apartment than a hotel. Kitchen/lounge area is nice and it’s a good location within canary wharf but I’d stay elsewhere given the many negative aspects.
Stayed 4 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness

Poor cleanness and missing belonging

1. The toilet and the shower room were very stinky when we checked in , although staff fixed it but this should have not happened at all. 2. The corners of the sofa were dusty, like had never been vacuumed. 3. I forgot my Dyson hairdryer on the floor in the room when I checked out, but the Hotel couldn’t find it . The hotel said no new guest checked in after no checked out. So the only reason I could think about is someone from the hotel took it rather than give it to Lost & Found.
Stayed 4 nights in Jul 2025