Cranbrook Hotel

2.5 star property

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Photo gallery for Cranbrook Hotel

Exterior
Hair dryer, towels
Reception
Lobby
Iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
22-24 Coventry Road, Ilford, England, IG1 4QR
  • Place, Valentines Park
    ‪3 min walk‬
  • Place, Exchange Ilford
    ‪3 min walk‬
  • Place, South Park
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪120 min drive‬

Room options

Quadruple Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

Twin Room, 2 Twin Beds

  • Sleeps 2
  • Free Wi-Fi

Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Triple Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

Quadruple Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Double Room

  • Sleeps 2
  • Free Wi-Fi

Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About this property

Cranbrook Hotel

This smoke-free hotel features a meeting room, a 24-hour front desk and free self-parking. WiFi in public areas is free. Other amenities include a banquet hall.
Cranbrook Hotel offers 60 accommodations with coffee/tea makers. LCD televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
During your stay at Cranbrook Hotel, you'll be close to ExCeL Exhibition Centre. Free WiFi in public areas, free self-parking and a meeting room are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a meeting room
  • 9 minutes by car from River Thames and 11 minutes from ExCeL Exhibition Centre
Public spaces have free WiFi. Self parking is free.

This Ilford hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cranbrook Hotel
Cranbrook Hotel Ilford
Cranbrook Hotel Ilford, Essex
Cranbrook Ilford
Cranbrook Hotel Hotel
Cranbrook Hotel Ilford
Cranbrook Hotel Hotel Ilford

Cranbrook Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 169 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 228 out of 1000 reviews
Rating 4 - Poor. 152 out of 1000 reviews
Rating 2 - Terrible. 180 out of 1000 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean hotel friendly staff good parking
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Damir

Liked: Cleanliness, amenities, property conditions & facilities
great stay
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Stan

Liked: Staff & service, room comfort
Parking was good and easy to park.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Very helpful, good location for accessing the Elizabeth line, clean rooms, reasonably priced and parking..
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
Very friendly staff,room was clean and nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stan

Liked: Room comfort
Room was clean and parking was ok. Able to get to work comfortably.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean nice size room quite rooms refreshed daily close to town centre.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service
Great service as usual. Everything I need from this hotel it provided. Parking, close the the ilford station. Not expensive.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Hendrick

Disliked: Cleanliness, amenities
Was moved to a different hotel. Door barely opened shower didnt work.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a very enjoyable stay at the Cranbrook hotel, the staff are so welcoming and kind and its such a cosy vibe, generally a comforting experience 😊
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Richard

Was a pleasant stay, easy check in, comfortable room, only annoying thing is going back out to the car to put a piece of paper inside for parking
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, amenities
Won’t be staying again
Stayed 1 night in Nov 2025
Verified

8/10 Good

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean room . Comfortable bed. Friendly and professional staff . Good value budget hotel . Would stay again
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel.
Stayed 7 nights in May 2025
Verified

6/10 Okay

Stan

Disliked: Cleanliness, property conditions & facilities
Waited to park at the front as I was unaware there was parking at the back. Very basic hotel but had a comfortable night sleep.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Junaid

Disliked: Cleanliness, staff & service, property conditions & facilities
We went there and they asked us to go to their other hotel. We were so tired after a long travelling. And they were saying we are renovating the room so just go to our other hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

RAJAT

Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeping service was good and the staff were well behaved and professional
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean good breakfast
Stayed 1 night in May 2025
Verified

8/10 Good

Prathish

Liked: Cleanliness
Everything gone good except the behaviour of the reception staff present on 05th Dec is not a Welcoming one, that's why it losses a star
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Les

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff very pleasant We did onow about the £100 security deposit, , this is the only hotel I know off in the UK that takes one. The room was run down and badly needs a refurburb. The room was comfortable and clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff and neat and clean room
Stayed 6 nights in May 2025
Verified

6/10 Okay

Stan

Liked: Cleanliness, staff & service, amenities
The light above the bed not working, the television also not working due to damaged aerial connections. I reported on the 1st day and when I returned in the evening the light had been repaired but the television still not working for the duration of my stay.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Romiza

Liked: Cleanliness, staff & service, property conditions & facilities

The Cranbrook

Nice clean hotel Parking is an issue limited space.
Stayed 1 night in Aug 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Staff were very friendly & helpful
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was extremely clean
Stayed 3 nights in May 2025