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Dao By Dorsett West London

4.0 star property

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Photo gallery for Dao By Dorsett West London

Dao Studio Park View | Premium bedding, in-room safe, desk, laptop workspace
Creator video - submitted by SandySola
Reception
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
56 Shepherd's Bush Green, London, England, W12 8QE
  • Place, Shepherd's Bush Empire
    ‪1 min walk‬
  • Place, Shepherd's Bush Green
    ‪1 min walk‬
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Dao Studio Park View

Dao Studio Park View | Premium bedding, in-room safe, desk, laptop workspace

Dao Studio Park View

9.0 out of 10
Wonderful
(4 reviews)
  • Park view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Dao Studio Double

Dao Studio Double | Premium bedding, in-room safe, desk, laptop workspace

Dao Studio Double

8.6 out of 10
Excellent
(31 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Dao Studio Twin

Dao Studio Twin | View from room

Dao Studio Twin

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment

One Bedroom Apartment | Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium One Bedroom Apartment

Premium One Bedroom Apartment | Premium bedding, in-room safe, desk, laptop workspace

Premium One Bedroom Apartment

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Dao Studio Terrace

Premium bedding, in-room safe, desk, laptop workspace

Dao Studio Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Duplex

Duplex | Premium bedding, in-room safe, desk, laptop workspace

Duplex

  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Dao Studio Park View

Premium bedding, in-room safe, desk, laptop workspace

Dao Studio Park View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Dao Studio Twin

Premium bedding, in-room safe, desk, laptop workspace

Dao Studio Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium One-Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

Premium One-Bedroom Apartment

  • Sleeps 3
  • Free Wi-Fi

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About this property

Dao By Dorsett West London

Along with a restaurant, this smoke-free hotel has a bar/lounge and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Weekly housekeeping is available.
Dao By Dorsett West London offers 74 accommodations with espresso makers and a safe. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels, pay-per-view films and smart speakers. Accommodation at this 4-star hotel has kitchenettes with stovetops, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Dao By Dorsett West London. During your stay, you'll be within walking distance of Westfield London Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Westfield London Shopping Centre and 8 minutes from Hyde Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Dao By Dorsett West London.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Dao By Dorsett West London has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Pay films
  • Smart speaker

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of GBP 20 at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Pet fee: GBP 70 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of GBP 20 at checkout.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Dao By Dorsett West London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 225 out of 405 reviews
Rating 8 - Good. 93 out of 405 reviews
Rating 6 - Okay. 38 out of 405 reviews
Rating 4 - Poor. 27 out of 405 reviews
Rating 2 - Terrible. 22 out of 405 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

emily

Liked: Cleanliness, amenities, property conditions & facilities
Very impressed with location and the cocktails in happy hour and the apartment.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
The room was impressive, the staff were very welcoming. A massive thanks to Laura (the receptionist) for upgrading us. It was a great stay
Stayed 1 night in Feb 2026
Verified

8/10 Good

Neofetos

Liked: Cleanliness, staff & service
truly pleasant stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Good, comfortable and clean room. Friendly staff, and a decent breakfast. Could not fault it!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, Friendly staff.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Susan

Liked: Staff & service
Room could have been cleaner, ie. Sink, carpet! Staff were great 👍
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really unexpectedly lovely place to stay in Shepherd's Bush -- we will be back!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jayvind

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities and value for money
Stayed 2 nights in May 2025
Verified

6/10 Okay

Trish

Liked: Cleanliness, staff & service, amenities
Just a few things need addressing as this is a lovely hotel/aparthotel in the right area for me. I seem to have to tell them when I check out that something needs fixing, ie there was no conditioner last time and this time. I had a terrace room and the door wouldn't open, no matter how many ways I tried. I didn't complain but told them on my way out. These things should be checked daily. Other than that, all good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer van der

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accomodaties and staff
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good amenities, and great location
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Lai Yu Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very close to Westfield shopping mall
Stayed 9 nights in May 2025
Verified

8/10 Good

Kristina

Na
Stayed 1 night in Dec 2025
Verified

8/10 Good

Yoke Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - near to mall and train station
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Sheung Nim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Bed is firm . Breakfast is good.
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Tom

T
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed a few times now, rooms are a great size, everything you need, could do with better pillows, but that a personal preference.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, great location. Hotel is lovely with friendly staff.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was kept clean. WiFi worked well. Staff was courteous and polite. And hotel was central to eating and shopping. Room with kitchen was too small. Was barely enough space two persons to move around comfortably.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great room - really enjoyed my stay.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

MG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great facilities!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Grech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tres beau
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Lorenz

Liked: Room comfort
Room 504 leaky shower & wonky toilet seat. Good facilities in apartments
Stayed 1 night in Nov 2025