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DoubleTree by Hilton London Kingston Upon Thames

4.0 star property

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Photo gallery for DoubleTree by Hilton London Kingston Upon Thames

Bar (on property)
Terrace/patio
Exterior
Junior Suite, 1 King Bed | In-room safe, blackout curtains, free WiFi, bed sheets
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Skerne Road, Surrey, Kingston Upon Thames, England, KT2 5FJ
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪3 min walk‬
  • Place, Bushy Park
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room (Guest)

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, blackout curtains, free WiFi, bed sheets

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | In-room safe, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, blackout curtains, free WiFi, bed sheets

Junior Suite, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Bathroom | Free toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Bed sheets
Premier Inn London Kingston Upon Thames
  • Free Wi-Fi
  • Breakfast available
  • 24/7 front desk
4.3 out of 5, Excellent, 67 reviews
The price is €55
includes taxes & fees
19 Apr - 20 Apr
Premier Inn London Kingston Upon Thames

About this property

DoubleTree by Hilton London Kingston Upon Thames

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, concierge services and dry cleaning. Housekeeping is available on request.
DoubleTree by Hilton London Kingston Upon Thames offers 146 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LCD televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. This Kingston Upon Thames hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton London Kingston Upon Thames. During your stay, you're just a quick walk from Thames River. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at Hawkers Bar and Brasserie, a brasserie that serves local and international cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Thames River and 8 minutes on foot from Rose Theatre Kingston
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at DoubleTree by Hilton London Kingston Upon Thames. The hotel can provide concierge services and wedding services. You'll have access to the health club at a partner property.

This 4-star Kingston Upon Thames hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hawkers Bar and Brasserie – This brasserie specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 8.50 per day); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13 to 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawkers Bar and Brasserie

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay), plus a one-time cleaning fee of GBP 100
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.00 to 15.95 for adults and GBP 0.00 to 0.00 for children
  • Off site parking fee: GBP 8.50 per day (0.3 mi away; open 24 hours)
  • Pet fee: GBP 20 per pet (varies based on length of stay) plus a one-off GBP100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton London Kingston Upon Thames Hotel
Doubletree Hilton London Hotel
Doubletree Hilton London Kingston Upon Thames
Doubletree Hilton London
DoubleTree by Hilton London Kingston Upon Thames Hotel

DoubleTree by Hilton London Kingston Upon Thames Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 450 out of 829 reviews
Rating 8 - Good. 259 out of 829 reviews
Rating 6 - Okay. 62 out of 829 reviews
Rating 4 - Poor. 36 out of 829 reviews
Rating 2 - Terrible. 22 out of 829 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service
Comfortable
Stayed 1 night in Dec 2025

8/10 Good

Ian

Liked: Cleanliness
Clean room
Stayed 1 night in Dec 2025

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with a very good location. Breakfast was very good. Very minor but be nice if they had water in the room
Stayed 3 nights in Dec 2025

6/10 Okay

Ashley

Stayed 1 night in Nov 2025

2/10 Terrible

Victoria

Liked: Cleanliness
Disliked: Property conditions & facilities
I was given a room on the 7th floor, directly underneath the work happening to the outside of the hotel. From 8.20am the drilling, hammering and grinding vibrated the room and the noise made working from the room Impossible. Front desk offered me the option to work from the lobby which was not appropriate and told me a room change wasn’t possible as she wasn’t authorised to do that. I asked to speak to a manager and was told one want available until 3pm. I explained I had work Commitments that evening but was assured a manager would call me. They didn’t and upon check out, I still hadn’t heard from anyone. Expedia helpfully contacted the hotel and we are still waiting for a response. There also was no housekeeping at all which was disappointing. This would be a great hotel if they serviced the rooms and also if you don’t need to be in the room from 8am-4pm. If you do, steer clear of this hotel.
Stayed 2 nights in Dec 2025

6/10 Okay

Dominick

Liked: Cleanliness, staff & service
Limited breakfast selections. Lack of storage space in room for clothing. No instructions for tv usage. Found out after two days that you need to press a 1 to engage the service. The light switch for the bathroom also controlled the overhead lights in the bedroom.
Stayed 5 nights in Nov 2025

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Recently renovated and clean
Stayed 2 nights in Nov 2025

4/10 Poor

Janet

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights Hotel and room not warm. Room too dark. Glad to be home and have shower in warm bathroom. Staff were lovely, no complaints there. No complaints about food.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and comfortable. The traine receptionist was really friendly, helpful and efficient.
Stayed 1 night in Aug 2025

4/10 Poor

JENNIFER

Disliked: Cleanliness, amenities, property conditions & facilities
Chocolate bar open and bare on the floor. Reno not a issue at all. Nov'25 Unable to turn on the bathroom light without lighting ALL of the Lights in the mainroom is mental. Someone needs the bathroom then everyone asleep have ALL the bright lights turned on until finished. Spare switch unused could be used and if i had tools would have do it myself. ⚠️ WARNING!! you have to let them know if you want new towels, room service, and rooms cleaned, maybe end before you get there,?
Stayed 2 nights in Nov 2025

8/10 Good

dean

Travelled with group
Liked: Cleanliness, staff & service
Location was good, only a 5 minute walk to the train station. Bar area was nice, breakfast was good could have done with being abit warmer
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very good stay. The trainee receptionist, Emily, was extremely warm, friendly and welcoming. The room was clean and comfortable and we had a good breakfast. We enjoyed the welcome cookies too!
Stayed 1 night in Nov 2025

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
All good! Excellent hotel. Free cookie on arrival-a nice touch. No complaints at all.
Stayed 2 nights in Jul 2025

10/10 Excellent

Simon

Stayed 1 night in Oct 2025

10/10 Excellent

Rekhiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean nice hotel, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Ye keung

Stayed 9 nights in Sep 2025

8/10 Good

T

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected for the area. Staff were friendly and helpful. Room and bathroom clean and modern. Bed firm and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got a delicious cookie on arrival
Stayed 1 night in Oct 2025

8/10 Good

W D

Stayed 3 nights in Sep 2025

6/10 Okay

Justin

Liked: Cleanliness
Stayed 6 nights in Sep 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast staff and also lady who checked us in
Stayed 1 night in Sep 2025

10/10 Excellent

Nabil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I avoid the noise coming from the external constructions, I think the hotel is really great.
Stayed 9 nights in Sep 2025

10/10 Excellent

Eoin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel close to Kingston. Beds were hard but otherwise a very good stay.
Stayed 1 night in Sep 2025

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