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"Staff at reception Izel and at the breakfast station Martala were first class Unfortunately management focus and attention to detail is poor Couldn ... " More
22 Mar 2020 by Reception Team
We are really sorry that yo didn't enjoy your stay we do aim to provide out guest with high customer service. We hope you can stay with us again. Thank you for your feedback . We take guest feedback very serious as it helps us to improve. Thank you
22 Mar 2020 by Reception Team
We are really sorry that yo didn't enjoy your stay we do aim to provide out guest with high customer service. We hope you can stay with us again. Thank you for your feedback . We take guest feedback very serious as it helps us to improve. Thank you
15 Oct 2019 by Ahsan
Dear Sir/ madam, Thanks for your valuable feedback. Pleased to know you enjoyed the service of our staff and hotel location. We are looking into all the issues you have brought to our attention and we will make sure everything is addressed including the hotel refurbishment Look forward to welcoming you again. Kind Regards Ahsan Latif DGM
16 Oct 2019 by Ahsan Latif
Dear Madam, Many thanks for your recent stay with and taking time to provide rating for your. Very pleased to know you enjoyed it and I hope to seeing you again in future. Kind Regards Ahsan Latif
17 Aug 2019 by Mirela
Dear Guest, Thank you for the positive review, I have made Izel and Martala aware and thanked them for their efforts. I will review the phone issue you had, and I can ensure you it wont happen anymore. We value our guest feed back and look forward to welcoming you back again in the near future. Kind Regards, Mirela RRupa, Front Desk Team Leader
17 Aug 2019 by Mirela
Dear Guest, Thank you, for your valued feedback I am glad you enjoyed your stay and the Hotel met your needs and im happy that the customer service met your expectations too. We truly value our guest responses and look forward to welcoming you back in the near future. Kind Regards, Mirela Rrupa, Front Desk Team Leader
There's a restaurant on site, as well as a snack bar/deli. WiFi is available in public spaces for a fee. Business amenities include a business centre and 4 meeting rooms. Epping Forest Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Woodford Green hotel.
Available in some public areas: WiFi (surcharge) , Internet access - wireless
Free self parking
Epping Forest Hotel offers 102 accommodations with a safe and a hairdryer. LCD televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a English breakfast on weekdays.
Epping Forest Hotel has a restaurant on site.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
