Holiday Inn London - Sutton by IHG

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Where to?

Dates

September 2025

October 2025

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Hot tub
Room service
Bar
Spa

Explore the area

Gibson Road, Sutton, England, SM1 2RF

Wimbledon Tennis Club
‪15 min drive‬
Chessington World of Adventures
‪16 min drive‬
Hampton Court Palace
‪20 min drive‬
London (LHR-Heathrow)
‪41 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

Exceptional

22 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible

Exceptional

Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed

Very good

22 sq m
Sleeps 2
1 Queen Bed

Premium Room, 1 Queen Bed (High Floor)

Very good

22 sq m
Sleeps 2
1 Queen Bed

Standard Room, 2 Double Beds

Very good

22 sq m
Sleeps 4
2 Double Beds

Standard Room

Wonderful

22 sq m
Sleeps 2
1 Single Bed

Suite, 1 King Bed, Corner

25 sq m
Sleeps 4
1 King Bed

Premium Room

Excellent

Sleeps 2
1 Single Bed

Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

Exceptional

Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 Queen Bed with Sofa bed

Good

Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

includes taxes & fees

28 Sept - 29 Sept

About this property

Holiday Inn London - Sutton by IHG

Eco-certified hotel with full-service spa and 24-hour health club

A full-service spa, an indoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a sauna are on-site.

Holiday Inn London - Sutton by IHG offers 119 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children aged under 17 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn London - Sutton by IHG. During your stay, you'll be close to Epsom Downs Racecourse. Free WiFi in public areas, a full-service spa and an indoor pool are available.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
To-go breakfast served daily for a fee
Self-parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Indulge with manicures and pedicures, facials or body treatments at Spirit Health Club
Amenities include free newspapers in reception, a front desk safe and a business centre
On-site recreation includes a 24-hour gym, a steam room and a sauna
14 minutes by car from Wimbledon Tennis Club and 10 minutes from Epsom Downs Racecourse

Holiday Inn London - Sutton by IHG offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the eco-certified Holiday Inn London - Sutton by IHG. For a fee, parking is available.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

The Junction Restaurant – This restaurant serves breakfast and dinner.

24-hour room service is available.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Uncovered parking on site (GBP 15 per day)
Wheelchair-accessible parking available

Food and drink

Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
A bar/lounge
A restaurant
Coffee and tea in common areas

Restaurants on site

The Junction Restaurant

Things to do

24-hour health club
Children's pool
Full-service spa
Hot tub
Indoor pool
Sauna
Steam room
TV in common areas

Family friendly

Children's pool
Free rollaway/extra bed
Indoor pool
Laundry facilities
Refrigerator on request

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

484 square feet of conference space
8 meeting rooms
Business centre
Computer station

Full-service spa

2 treatment rooms
Facials
Manicures/pedicures
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchair-width doorways

1 building
5 floors
Banquet hall

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free rollaway/extra bed
Hypo-allergenic bedding
Pillow menu

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Refrigerator on request
Tea bags/instant coffee

Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Phone
Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: from approximately GBP 12 per person
Uncovered self-parking fee: GBP 15 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London Sutton

Holiday Inn London Sutton

London Sutton Holiday Inn

Holiday Inn London Sutton Hotel

Holiday Inn London Sutton

Hotel Holiday Inn London - Sutton Sutton

Sutton Holiday Inn London - Sutton Hotel

Hotel Holiday Inn London - Sutton

Holiday Inn London - Sutton Sutton

Holiday Inn London Hotel

Holiday Inn London

Holiday Inn London Sutton

London Sutton By Ihg Sutton

Holiday Inn London Sutton an IHG Hotel

Holiday Inn London - Sutton by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Terrible

Young Tae

5 Jun 2025

Stayed 1 night in May 2025

10/10 Excellent

Mike

2 Jun 2025

Stayed 1 night in May 2025

6/10 Okay

Dee, London

Travelled with partner

29 May 2025

Liked: Cleanliness, staff & service, amenities

Nice facilities but not providing all guests with slippers and robes to use for swimming and spa wouldn't take a lot of effort. The rooms were fine, nice and quiet and we enjoyed the large hi spec TV. Breakfast was disappointing - only soya and almond milk available - no oat milk and limited hot vegetarian options.

Stayed 1 night in May 2025

10/10 Excellent

Janette

Travelled with partner

25 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel with friendly welcomimg staff, Robert in the bar was lovely nothing too much trouble.

Stayed 1 night in May 2025

8/10 Good

Donald ian george, Hong Kong

24 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very convenient for shops and restaurants. Bus to Heathrow stops nearby.

Stayed 14 nights in May 2025

6/10 Okay

Martin

19 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

8/10 Good

John

17 May 2025

Stayed 1 night in Apr 2025

8/10 Good

Antonio

14 May 2025

Stayed 1 night in May 2025

4/10 Poor

Kate

12 May 2025

Stayed 1 night in May 2025

8/10 Good

Ruairí

12 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

6/10 Okay

Arthur

6 May 2025

Liked: Staff & service

Disliked: Cleanliness

Rooms are a bit dated , had to put a complaint in about the pillows that stank … don’t think it was changed they just added two more … as one still stank so just left that one in the corner

Stayed 3 nights in May 2025

10/10 Excellent

Simon

6 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was very nice all round.

Stayed 3 nights in May 2025

10/10 Excellent

Raquel

Travelled with family and small children

6 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the hotel and area. Will be coming back!

Stayed 1 night in May 2025

8/10 Good

Melissa

Travelled with family, Travelled with family and small children

5 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Brilliant stay would come again :)

Stayed 1 night in May 2025

10/10 Excellent

Angela

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Shareen

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

10/10 Excellent

Isabella

3 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved my stay

Stayed 1 night in May 2025

6/10 Okay

Michael

Business traveller, Travelled with group

29 Apr 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The hotel is fine, although the suite I booked was a little dated. I checked in late and was told that I needed to pay for the booking, dispute already paying Expedia. This was resolved in the morning. There was some confusion regarding parking at the property. I selected the option in Expedia for 'parking breakfast for 2'. I was staying with a friend and we each had a car. When we tried to establish if the booking covered parking covered parking for both cars or just one, the member of staff checking us in became obviously frustrated with our questions. She stated that only 1 car would be covered (I expected that), but as we had provided both of our cars registration numbers, we needed to know which car was covered and which car needed to be paid for. We ended up walking away with no clear answer just to defuse the situation. I later spoke with the night manager who was able to answer my question and when checking out the staff were very good.

Stayed 1 night in Apr 2025

10/10 Excellent

David

28 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Apr 2025

10/10 Excellent

G

26 Apr 2025

Liked: Cleanliness

We have an accessible room, which is very spacious, as is the bathroom, but the bed is very small, and really comfortable for just one person, not two.

Stayed 1 night in Apr 2025