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Hotel Metro

3.5 star property
VIP Access

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Photo gallery for Hotel Metro

Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area | 50-inch Smart TV with cable channels, iPod dock
Lobby lounge
Interior detail
Exterior
Loft, 1 King Bed, Bathtub, City View | View from room

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
32 Covent Market Place, London, ON, N6A 1E8
  • Budweiser Gardens
    ‪2 min walk‬
  • London Music Hall
    ‪3 min walk‬
  • Victoria Park
    ‪6 min walk‬
  • London, ON (YXU-London Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Marvellous Room, 1 King Bed, City View or Courtyard View

Marvellous Room, 1 King Bed, City View or Courtyard View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Marvellous Room, 1 King Bed, City View or Courtyard View

9.0 out of 10
Wonderful
(16 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Room, Studio Suite, Queen Bed, Courtyard View

Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area | 50-inch Smart TV with cable channels, iPod dock

Marvelous Room, Studio Suite, Queen Bed, Courtyard View

8.8 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Marvellous Room, 2 Double Beds, Courtyard View

Marvellous Room, 2 Double Beds, Courtyard View | View from room

Marvellous Room, 2 Double Beds, Courtyard View

10.0 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Loft, 1 King Bed, Bathtub, City View

Loft, 1 King Bed, Bathtub, City View | Living area | 50-inch Smart TV with cable channels, iPod dock

Loft, 1 King Bed, Bathtub, City View

9.8 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvellous Room, 1 Queen Bed, City View or Courtyard View

Marvellous Room, 1 Queen Bed, City View or Courtyard View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Marvellous Room, 1 Queen Bed, City View or Courtyard View

9.0 out of 10
Wonderful
(22 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Metro

Art Deco hotel in London
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, limo/town car service, express check-in and express check-out are on-site.
Hotel Metro offers 20 accommodations with iPod docking stations and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Metro's great location. During your stay, you're just a quick walk from Budweiser Gardens. Free WiFi in public areas, dry cleaning service and concierge services are available.
  • Free WiFi and wired Internet
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Budweiser Gardens and 5 minutes by car from University of Western Ontario
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Hotel Metro, you'll find tour/ticket assistance, coffee/tea in common area, and concierge services. WiFi and wired Internet are free in public spaces. The business-friendly Hotel Metro also features dry cleaning/laundry services, limo service, and express check-in.

This 3.5-star London hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 23.73 per day)
  • Limo/town car service

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Microwave on request
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay
  • Breakage deposit: CAD 150 per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 23.73 per day(656 ft away; open 24 hours)
  • Pet fee: CAD 65.00 per pet, per night (maximum CAD100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Guests will receive an access code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro London
Metro London
Hotel Metro Hotel
Hotel Metro London
Hotel Metro Hotel London

Hotel Metro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1007 reviews
Rating 8 - Good. 206 out of 1007 reviews
Rating 6 - Okay. 85 out of 1007 reviews
Rating 4 - Poor. 26 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, excellent service when checking in, and modern clean building and hotel rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place! A shame the public parking across the street was expensive and inconvenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A funky downtown hotel experience. Great service, stylish room.
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel and huge room. But did not like the fact that the windows overlooked a courtyard at eye level. We were only there for 1 night but I wouldn’t want to stay longer. London Ontario was like a bit of a ghost town so would not have wandered in the town.
Stayed 1 night in Mar 2025

10/10 Excellent

katherine

Stayed 1 night in Apr 2025

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, clean and cozy. Super nice staff.
Stayed 1 night in Apr 2025

8/10 Good

Jenny

Stayed 1 night in Apr 2025

8/10 Good

Alison

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think that the property couldn’t do anything about the transient hanging around. I felt safe inside the building, but not outside as there were transients close by and did not feel comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely and unique . We had a great time . The parking frazzled me initially but the staff ensured I was able to drop off and settle in and gave great instructions on where to park
Stayed 1 night in Apr 2025

10/10 Excellent

Dale

Travelled with family
Disliked: Amenities
We stayed two night here the first night we noticed a small burn hole in one of the blankets. We spoke to the night staff person an told them about it. On check a out they accused myself an my wife of burning a hole in the blanket. She doesn't smoke she vapes. myself I am allergic to smoke. We tried emailing the manger twice an nothing back. One last thing is I must have step on butts outside an throw it in the trash. For doing those things we lost out on our deposit so be careful
Stayed 1 night in Mar 2025

10/10 Excellent

Tonya

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay and be close to venues
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

AC broken, uncomfortable pillows

AC in the room was broken, they did not offer to put me in a seperate room only provided a fan which was better than nothing. Pillows where the most uncomfortable , they did provide better ones after i asked. No extra dead bolt on the door which i believe they should have one. Ask service desk to get a discount, and they said they will pass the msg tonthe manager. I have yet to hear anything.
Stayed 3 nights in Apr 2025

6/10 Okay

Christine

Travelled with family, Business traveller
Liked: Staff & service
Not from London so was not familiar with the area. Quaint hotel, entrance is not senior friendly walker strollers etc. yes there is half thought of ramp for dragging a suit case up instead of carrying it the first few steps upon entrance. Clearly it was an afterthought. Keyless check in proved to be more difficult then letting an actual person book you in.. and actual person is always way better. Rooms were nice clean comfortable how ever the pillows looked great but you could not rest your head on them as they were like tree trunks. Not very comfortable at all.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Amenities
Very nice rooms was quiet.
Stayed 1 night in Apr 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Mohamed

Stayed 1 night in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are great. People are great. You are downtown and there are some great restaurants in the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 202

We will book that room again whenever we go to an event at the Old Budweiser Gardens, now Canada Life Place. Front desk even got us a microwave for our room so we could eat after the Concert.
Stayed 1 night in Mar 2025

10/10 Excellent

kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unassuming from entrance and hallways but the rooms are very nice! Upscale and clean. Spacious and bright . Would recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Kathy

Stayed 1 night in Mar 2025