Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and a front desk safe.
Ilford Grand Hotel offers 76 accommodations with an iron/ironing board and blackout curtains. This individually decorated accommodation includes desks. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.
During your stay at Ilford Grand Hotel, you'll be close to ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus dry cleaning service and concierge services.
Free Wi-Fi (speed: 25+ Mbps)
Services include dry cleaning/laundry, a concierge and luggage storage
10 minutes by car from ExCeL Exhibition Centre and 8 minutes from Thames River
Ilford Grand Hotel offers its guests concierge services, laundry facilities, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. Ilford Grand Hotel also features a front desk safe and a lift.
This 3-star Ilford hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Handrails in stairways (100 centimetre high)
Lift (100 centimetre wide door)
Wheelchair-accessible path to lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Private bathroom
Towels provided
Food and drink
Restaurant dining guides
More
Desk
Heating
Individual decor
Iron/ironing board
Laptop workspace
Mobile key entry
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: GBP 40 per accommodation, per day
Breakage deposit: GBP 40 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
In-room safe fee: GBP 20 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Ilford Grand Hotel Hotel
Ilford Grand Hotel Ilford
Ilford Grand Hotel Hotel Ilford
Ilford Grand Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 123 out of 251 reviews
10 - Excellent
123
Rating 8 - Good. 80 out of 251 reviews
8 - Good
80
Rating 6 - Okay. 26 out of 251 reviews
6 - Okay
26
Rating 4 - Poor. 8 out of 251 reviews
4 - Poor
8
Rating 2 - Terrible. 14 out of 251 reviews
2 - Terrible
14
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Francesca
8 Oct 2025
Liked: Staff & service
Disliked: Cleanliness
Staff very lovely, convenient for transport into central at a fair price, but the room was not as clean as you would expect for a hotel.
Check in was very smooth and reception staff polite and friendly. I booked this hotel as I had an online exam to take and needed quiet and good wifi. The room was on 3rd floor and although it was peaceful (no sudden loud noises or screaming children), the wifi connection was awful. It kind of defeated the whole purpose of my stay. I had to purchase unlimited data from my network provider and hotspot my laptop for 2 days. Getting onto netflix or youtube was not possible unless waiting forever for connection. Bathroom clean and equipped with toiletries. Could have done with more loo roll bit easily solved, just asked reception. Bed was comfortable, linens not highest quality but sufficient. Lots of reataurants on doorstep. A pleasant stay minus poor wifi.
Staff friendly enough, hotel very clean and tidy, but TV never worked the 2 days we were there despite the reception saying they would get maintenance to check it out. They never did. The sensor light in bathroom literally stayed on for 10 seconds before switching off, mid shower. Probably closer to giving 4 stars than 2!
Accommodating staff, with complimentary breakfast unfortunately the bread isn’t freshly baked and parking is the only downfall but overall we had a comfortable stay.