Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and a front desk safe.
Ilford Grand Hotel offers 76 accommodations with an iron/ironing board and blackout curtains. This individually decorated accommodation includes desks. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.
During your stay at Ilford Grand Hotel, you'll be close to ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus dry cleaning service and concierge services.
Free Wi-Fi (speed: 25+ Mbps)
Services include dry cleaning/laundry, a concierge and luggage storage
10 minutes by car from ExCeL Exhibition Centre and 8 minutes from Thames River
Ilford Grand Hotel offers its guests concierge services, laundry facilities, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. Ilford Grand Hotel also features a front desk safe and a lift.
This 3-star Ilford hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Handrails in stairways (100 centimetre high)
Lift (100 centimetre wide door)
Wheelchair-accessible path to lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Private bathroom
Towels provided
Food and drink
Restaurant dining guides
More
Desk
Heating
Individual decor
Iron/ironing board
Laptop workspace
Mobile key entry
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: GBP 40 per accommodation, per day
Breakage deposit: GBP 40 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
In-room safe fee: GBP 20 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Ilford Grand Hotel Hotel
Ilford Grand Hotel Ilford
Ilford Grand Hotel Hotel Ilford
Ilford Grand Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room was well cleaned, Day staff was in some tension; as he was not replying well to customers, maybe because of overload, but night staff was good to satisfy customers.
Great room very clean , friendly staff , amazing breakfast
Jake
Stayed 2 nights in Nov 2025
6/10 Okay
Henry
15 Nov 2025
Liked: Cleanliness
Disliked: Staff & service, room comfort
The room was small but reasonably clean. There were tea and coffee making facilities and shower gel/shampoo supplied. There was a basic continental breakfast included.
The mattress was uncomfortably hard. We had a long check-in process because of a mix-up. It was not an expensive stay so overall reasonable value for money. I probably wouldn’t return - I feel it would be better to spend a little more at the Travelodge.
Amazing hotel, very new and modern and everything works. The staff are all really helpful especially the Manager
Felix
Stayed 11 nights in Oct 2025
10/10 Excellent
Naba
9 Nov 2025
Naba
Stayed 8 nights in Oct 2025
8/10 Good
Amaaru
8 Nov 2025
Liked: Cleanliness, staff & service, amenities
All good 👍
Amaaru
Stayed 1 night in Nov 2025
8/10 Good
Mohammad
3 Nov 2025
Mohammad
Stayed 1 night in Oct 2025
10/10 Excellent
Terri
2 Nov 2025
Terri
Stayed 1 night in Nov 2025
6/10 Okay
michael
2 Nov 2025
michael
Stayed 1 night in Oct 2025
6/10 Okay
Ben
Business traveller
2 Nov 2025
Liked: Cleanliness, staff & service, amenities
Great staff, location, breakfast, and hotel except for really hard beds. I was looking forward to leaving the hotel because sleeping on the Stonehenge doesn't lead to good rest.
All the staff were polite helpful and really welcoming especially the gentleman whom checked us in , the room was really clean and bathroom also clean the shower was perfect .the rooms and hotel is warm and cosy and for the price this is a really good hotel to stay in there is also a free complimentary continental breakfast which was good .There are a lot of shop and train station close by .
Unfreundlich Mitarbeiter. Zimmer war schmutzig
Und ganz klein………. Nie wieder gehen
N
Stayed 1 night in Oct 2025
8/10 Good
Chelsea
31 Oct 2025
Chelsea
Stayed 1 night in Oct 2025
6/10 Okay
Expedia
Travelled with family
26 Oct 2025
Liked: Staff & service
Disliked: Room comfort
It was ok
Expedia
Stayed 2 nights in Oct 2025
6/10 Okay
David
Business traveller
26 Oct 2025
Liked: Cleanliness
Slow check in due to queue. Took over 20 mins. Room needs some updating and a deep clean. However, a cheap stay close to London.
David
Stayed 1 night in Oct 2025
8/10 Good
Harinderpal
24 Oct 2025
Harinderpal
Stayed 2 nights in Oct 2025
8/10 Good
Taduri
21 Oct 2025
Taduri
Stayed 1 night in Oct 2025
10/10 Excellent
Navin
18 Oct 2025
Navin
Stayed 1 night in Sep 2025
6/10 Okay
Peter
Business traveller
17 Oct 2025
Disliked: Cleanliness
The room had empty bottles left in it and cobwebs behind door. No bin in room and beds weren’t the easiest to sleep on.
Staff were friendly and when I mentioned to reception acted on straight away with their cleaners but obviously not a great thing