Along with a restaurant, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-out.
Premier Inn Heathrow Airport Terminal 5 offers 400 accommodations. This West Drayton hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.
During your stay at Premier Inn Heathrow Airport Terminal 5, you'll be close to Airport Bowl. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
Free Wi-Fi in some public areas
Enjoy international cuisine while dining at Thyme
Buffet breakfast offered for a fee
WiFi for a fee
Self-parking available for a fee
Services include luggage storage
11 minutes by car from Windsor Castle and 13 minutes from LEGOLAND® Windsor
There's a restaurant on site. WiFi is free in public spaces. Premier Inn Heathrow Airport Terminal 5 also features express check-out and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This 3-star West Drayton hotel is smoke free.
Guests can enjoy buffet breakfast for a fee.
Thyme – This restaurant specialises in international cuisine.
Property amenities
Internet
Available in all rooms: WiFi (GBP 3 per day)
Available in some public areas: Free WiFi
Parking and transport
Uncovered parking on site (GBP 15 per day)
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee: GBP 13.99 per person
A restaurant
Restaurants on site
Thyme
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Handrails in hallways
Handrails in stairways
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
5 floors
Built in 2012
Smoke-free property
Room amenities
More
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 12:00 AM
Minimum check-in age - 16
Check-out
Check-out before 12:00 PM
Late check-out fee: GBP 25
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately GBP 13.99 per person
Fee for in-room wireless Internet: GBP 3.00 per day (rates may vary)
Uncovered self-parking fee: GBP 15 per day
Late check-out fee: GBP 25
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Premier Heathrow Terminal 5
Premier Inn Stratford Upon Avon Waterways
Premier Inn Heathrow Airport Terminal 5 Hotel
Premier Inn Heathrow Airport Terminal 5 West Drayton
Premier Inn Heathrow Airport Terminal 5 Hotel West Drayton
Premier Inn Heathrow Airport Terminal 5 Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 494 out of 1001 reviews
10 - Excellent
494
Rating 8 - Good. 384 out of 1001 reviews
8 - Good
384
Rating 6 - Okay. 84 out of 1001 reviews
6 - Okay
84
Rating 4 - Poor. 23 out of 1001 reviews
4 - Poor
23
Rating 2 - Terrible. 16 out of 1001 reviews
2 - Terrible
16
9.2/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Manmohan, Hollywood
23 Nov 2025
Manmohan
Stayed 1 night in Nov 2025
8/10 Good
Neil
17 Nov 2025
Neil
Stayed 1 night in Nov 2025
4/10 Poor
Keith
Business traveller
16 Nov 2025
Liked: Amenities
This hotel is not in the Terminal you must take a taxi to this hotel
The way this Hotel is advertised as being in Terminal 5 is very misleading! This should be against the law.
Staff was very friendly and the room is clean and well appointed. I was surprised that a Terminal Hotel did not have a complimentary, or more frequent, shuttle to the airport? I took the local bus, which was easy and fast, but I was lucky in that I did not have a lot of luggage.
The hotel look better from the outside than it does inside. The lobby, elevator, hallways & the rooms all need to be kept clean. The room upon arrival was not clean. We didn’t book an accessible room but were given one with a standing shower. No slippers etc were provided. When we reported the condition of the room and asked them to change the room. They said that the accessible room we were given is the only room that was available. Upon talking to the Manager on Duty she did send someone from housekeeping to change the bed sheets etc but the person from house keeping who can complained about having to change the bed sheets etc despite been show other peoples hair etc on the bedsheets & pillows that obviously had not been changed after the last guest had checked out. Will no stay here again.
The location is great. One can get to Heathrow T5 on the #423 bus from directly across the street, for 1.75 (tap to pay on the bus with a credit card). No need to pay four times as much for the slower and less frequent Hotel Hoppa. The noon checkout time is also a plus. The minuses are (1) a rather limited choice of nearby dining (though there is a McDonalds right next door), and (2) rather poor WiFi (i.e., it may take several attempts just to get checked in for a flight online).