Harbour Hotel Richmond

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa
Parking available
Pool
Gym
Room service

Explore the area

152-158 Richmond Hill, Richmond, England, TW10 6RP

Richmond Park
‪3 min walk‬
Royal Botanic Gardens, Kew
‪6 min drive‬
Twickenham Stadium
‪6 min drive‬
London (LHR-Heathrow)
‪21 min drive‬

Room options

Deluxe Double Room

Good

Sleeps 2
1 King Bed

Double Room (Cosy Basement)

Excellent

Sleeps 2
1 Double Bed

Double Room

Exceptional

Sleeps 2
1 Double Bed

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Twin Room

Wonderful

Sleeps 2
1 Single Bed

Superior Double Room

Good

1 bedroom
Sleeps 2
1 King Bed

Room, 1 Single Bed (Single)

Exceptional

Sleeps 1
1 Single Bed

Deluxe Double Room (with Sofa Bed)

Very good

Sleeps 3
1 Double Sofa Bed and 1 King Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

21 Sept - 22 Sept

About this property

Harbour Hotel Richmond

Georgian hotel with full-service spa and fitness centre

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.

Harbour Hotel Richmond offers 89 accommodations with coffee/tea makers and complimentary bathrobes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 3 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.

Our customers tell us that they can't get enough of the helpful staff at Harbour Hotel Richmond. During your stay, you're just a quick walk from Richmond Park. Free WiFi in public areas, a full-service spa and an indoor pool are available.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Self-parking available for a fee
Take a swim in the indoor pool
Indulge with hot stone massages at the spa
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
On-site recreation includes a gym, a steam room and a sauna
Just a 3-minute walk from Richmond Park and 5 minutes on foot from Thames River

Harbour Hotel Richmond offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A fitness centre, a terrace, and multilingual staff are also featured at Harbour Hotel Richmond. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Georgian Richmond hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

The Gate – On-site restaurant.

Gates Bar – On-site cocktail bar. Open daily.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 16.50 per night)
Limited on-site parking

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 20 for children
A bar/lounge
A restaurant

Restaurants on site

Gates Bar
The Gate

Things to do

Full-service spa
Gym
Indoor pool
Sauna
Steam room

Family friendly

Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms

Outdoors

Garden
Terrace

Full-service spa

Deep-tissue massages
Hot stone massages
Prenatal massages
Spa open daily
Swedish massages
Thai massages

Accessibility

Lift

1 building
3 floors
Banquet hall
Built in 1800
Georgian architecture
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

32-inch flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Limited room service

Desk
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for GBP 10.0 per night.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: from approximately GBP 20.00 for adults and from GBP 20.00 for children
Self-parking fee: GBP 16.50 per night
Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond

Gate Richmond

Hotel Richmond Gate

Richmond Gate

Richmond Harbour Hotel

Harbour Hotel

Clarion Collection Hotel Gate

Clarion Collection Richmond Gate

Clarion Collection Gate

Richmond Harbour

Richmond Harbour Hotel Spa

Harbour Hotel Richmond Hotel

Harbour Hotel Richmond Richmond

Harbour Hotel Richmond Hotel Richmond

Harbour Hotel Richmond Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Poor

Thomas

Travelled with family

16 Jun 2025

Liked: Cleanliness, amenities

Disliked: Staff & service, property conditions & facilities

I’ll keep it short for you - 1. Room was given to us in the most awful condition , the lack of ac ment we couldn’t sleep on the hottest day. Would have been better if the window didn’t open up into the hotel. 2. Staff during the weekend could frankly not care less and are rude and abhorrent. 3. The room we had to be moved to was okay. 4. The spa is actually nice. 5. Food/staff at restaurant are awful.

Stayed 3 nights in Jun 2025

4/10 Poor

Andrew

Travelled with partner

15 Jun 2025

Liked: Cleanliness, amenities

Hotel is great location but failed to live up to expectations. I rarely bother with a poor review but in this case i think it's worth it. The hotel was failing in basic things. Service in the bar/restaurant was at if the staff were on a 24 hour shift. On the three occasions we attended it was hard to get service after repeated attempts. Our rooms A/C was broken and they had provided an ineffective fan, we resorted to leaving the bedroom door open. On checkout they have the perusing in front of me a discount because he had complained about the A/C in his room. I explained i had the same problem and they said i should have complained at the time and gave me no discount. The guy before me laughed at this and just pat me in the back. Goes to show, if you don't kick up a fuss you don't get what you deserve i guess.

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

13 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Way beyond expectations!

The hotel design and decor is simply gorgeous. Every staff member was wonderfully friendly. I wasn't expecting the spa area to be so lovely! Outdoor space is great, as well as indoor relaxation room. One of the cleanest spa/pool areas I've ever come across! We didn’t try the food so can't comment on that. But would highly recommend to anyone wanting a relaxing break

Stayed 1 night in Jun 2025

10/10 Excellent

Stacey

11 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was an amazing hotel. Bathroom could have done with a little TLC otherwise perfect stay.

Stayed 1 night in May 2025

10/10 Excellent

daniel

9 Jun 2025

Stayed 1 night in May 2025

10/10 Excellent

TC

7 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really lovely rooms. Amazing comfortable bed. Really easy check in and out

Stayed 1 night in Jun 2025

8/10 Good

Andrew

7 Jun 2025

Liked: Property conditions & facilities, room comfort

The staff are really lovely and so nice, I would give them a 5/5 on service. However, they were not overly good at their jobs, many tables left dirty at dinner, our pre-ordered room service breakfast didn't arrive before we needed to check out, no one answered the phone at the front desk etc. But everyone was super nice which is why service got a 3. The hotel is super cute, looks nice, very well done! We came for the spa and that was amazing, also sitting out on the terrace on a gorgeous evening was lovely, such a nice experience. Overall we had a great time and will be back!

Stayed 1 night in Jun 2025

4/10 Poor

Ella

7 Jun 2025

Liked: Cleanliness, amenities

Stayed 1 night in Jun 2025

8/10 Good

Melissa

5 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was conveniently located near the Kew Gardens (grabbed a bus which was so easy). They first put me in a room that was extremely hot and had no working AC (top floor which was already hot). No way I could sleep sweating so thankfully they put me in another room where the AC worked perfectly. I don't know how they couldn't know that it wasn't working which I found frustrating since maneuvering around this hotel isn't easy. The staff was very accommodating and friendly.

Stayed 1 night in May 2025

10/10 Excellent

Heidi

5 Jun 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Mary Bernadine

Travelled with family

1 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Perfectly positioned for a relaxing few days in Richmond for Mother’s Day. Boutique individuality with oodles of luxury features. The staff were welcoming and friendly and responsive, quickly resolved a small issue. Can’t wait to visit again!

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Business traveller

1 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

As ever quiet with quality.

Stayed 1 night in May 2025

10/10 Excellent

Mya

31 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property so close to Richmond Park! The staff were incredible, I was well taken care of. Make sure to get a massage and take advantage of the spa amenities!

Stayed 1 night in May 2025

6/10 Okay

william

Travelled with partner

31 May 2025

Liked: Cleanliness, property conditions & facilities

Lovely hotel. Great check in team Disappointed in car parking which you have to pay for, we waited 45 minutes from a cooked breakfast (when it wasn’t busy) and no croissants or pain au chocolate were left (10am Saturday so not too late) and you have to pay to use pool facilities on day of check out (which I’ve never had in any other hotel)

Stayed 1 night in May 2025

8/10 Good

Paul

Business traveller

29 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay overall

Stayed 1 night in May 2025

6/10 Okay

william

28 May 2025

Liked: Cleanliness, room comfort

Hotel was fine clean and comfortable Avoid restaurant food not great prawn cocktail terrible steak with chips and a little green salad chef should visit harbour Christchurch to see how food should be served

Stayed 2 nights in May 2025

10/10 Excellent

Simon

Travelled with family

27 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, and the best value for this quality of hotel in Richmond, 30 second from the park, just under 10 mins into Richmond

Stayed 1 night in May 2025

10/10 Excellent

satnam

Travelled with partner

27 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Spa and rooms where incredibly clean with great facilities.

Stayed 1 night in May 2025

10/10 Excellent

Venah

Travelled with partner

26 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Mentioned it was a wedding anniversary stay and they upgraded the room. The wellness facilities were just what we needed…

Stayed 1 night in May 2025

10/10 Excellent

Charles

24 May 2025

Liked: Cleanliness, property conditions & facilities

Very nice hotel in a good location

Stayed 3 nights in May 2025

2/10 Terrible

Roshni

20 May 2025

Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

14 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The location on Richmond Park and near the Thames and loads of restaurants and shops is perfect. The pool was much larger than expected, perfect for lane swimming. Bike hire nearby on the river opposite the boat venue is great.

Stayed 1 night in May 2025

10/10 Excellent

David

10 May 2025

Stayed 1 night in May 2025

10/10 Excellent

Matthew

10 May 2025

Stayed 1 night in May 2025

10/10 Excellent

Nicola

9 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I had a wonderful stay over the bank holiday. Don't be put off by negative reviews! The room was clean and comfortable, the staff were friendly, the food in the restaurant was very good snd the spa was great. I had a wonderful massage.

Stayed 1 night in May 2025