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Stayo Waterloo

4.0 star property

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Photo gallery for Stayo Waterloo

Flat-screen TV
Combined shower/bathtub, free toiletries, hair dryer, towels
Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Balcony view
Chic 1 bed at Pear Place with balcony - PP05 | Living area | Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi

Explore the area

View in a map
2 Pear Place, South Bank, London, England, SE1 8SB
  • Place, Old Vic
    ‪1 min walk‬
  • Place, Lower Marsh Market
    ‪1 min walk‬
  • Place, Southbank Mosaics
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪81 min drive‬

Room options

View all photos for Chic 1 bed at Pear Place with balcony - PP03

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Chic 1 bed at Pear Place with balcony - PP03

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Chic 1 bed at Pear Place with balcony - PP04

Chic 1 bed at Pear Place with balcony - PP04 | Living area | Flat-screen TV

Chic 1 bed at Pear Place with balcony - PP04

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Chic 1 bed at Pear Place with balcony - PP05

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Chic 1 bed at Pear Place with balcony - PP05

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Chic 2 bed at Pear Place with balcony - PP02

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Chic 2 bed at Pear Place with balcony - PP02

  • City view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Chic 2 bed at Pear Place with balcony - PP07

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Chic 2 bed at Pear Place with balcony - PP07

  • City view
  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Chic 2 bed at Pear Place with balcony - PP08

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Chic 2 bed at Pear Place with balcony - PP08

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Chic 2 bed at Pear Place with balcony - PP09

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Chic 2 bed at Pear Place with balcony - PP09

  • City view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Chic 3 bed at Pear Place with balcony - PP01

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Chic 3 bed at Pear Place with balcony - PP01

  • City view
  • 92 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Chic 3 bed at Pear Place with balcony - PP06

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Chic 3 bed at Pear Place with balcony - PP06

  • City view
  • 92 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Stayo Waterloo

This smoke-free apartment building features WiFi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and a dishwasher, and other amenities include free WiFi and a balcony. Housekeeping is available on request.
Stayo Waterloo offers 9 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies or patios. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

With your stay at Stayo Waterloo, you'll be connected to a shopping centre and within walking distance of London Eye. Enjoy features like Wi-Fi in public areas (surcharge). This upmarket apartment building has 9 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine and a balcony or patio
  • Free WiFi
  • WiFi and wired Internet in some public areas for a fee
  • Within a 15-minute walk of London Eye and Westminster Bridge
Public spaces have WiFi and wired Internet for a fee.

This 4-star London apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot
  • Highchair

Kitchen

  • Coffee grinder
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony/patio

Laundry

  • Laundry detergent
  • Washing machine

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Housekeeping on request
  • Iron/ironing board

Location highlights

  • Connected to a shopping centre
  • In a historical district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 9 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 250 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and high chair
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

LCS Southbank Apartments London
LCS Southbank London
LCS Southbank
Stayo Waterloo London
Stayo Waterloo Apartment
LCS Southbank Apartments
Stayo Waterloo Apartment London

Stayo Waterloo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 71 out of 136 reviews
Rating 8 - Good. 43 out of 136 reviews
Rating 6 - Okay. 9 out of 136 reviews
Rating 4 - Poor. 4 out of 136 reviews
Rating 2 - Terrible. 9 out of 136 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ho

Liked: Property conditions & facilities, communication
Excellent location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jayjuana

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property and close to train station
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Second time we stayed here: first time it was very new and spotless, by now you can see it has been used but still very nice! Very close to Waterloo station with lots of public transport options and walking distance to lots of London city center attractions.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities, communication
Was good. Easy access to city
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Emma

Liked: Cleanliness, room comfort, communication

excellent

excellent location, great customer service and i would highly recommend
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities, communication
Very close to the Waterloo station
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great private location right by Waterloo Station to give you instant access to the Tube and regional trains. Full kitchen and laundry amenities were incredibly useful. I would rent again and have recommended to colleagues and family.
Stayed 9 nights in May 2024
Verified

10/10 Excellent

Stewart

Liked: Cleanliness, room comfort, communication

Clean and comfortable

The apartment was very comfortable, well fernished and clean. The building felt very secure.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Rudolf

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great appartement with a great view. Enough space for 5 people. Big bedrooms, two toilets two shower.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Tanya

Liked: Room comfort, communication

Fab stay. Will return

Came from Cornwall for a birthday trip away. Amazing apartment. Central location. Needs a little paint touch up here and there but overall we thoroughly enjoyed our stay. Will defo return
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, room comfort, communication

Great apartment

Excellent apartment very spacious with everything you could need. Bonus of balcony with fantastic views. Minute walk to Waterloo station. Only reason not given 5 stars is that sofa bed was not good for sleeping and we needed this for amount of guests. Overall would totally reccomend
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Ravee

Liked: Cleanliness, room comfort, communication

Great location comfortable

It was a great location near the Waterloo train station. We are two families. Comfortable with full kitchen and living room. It is in the middle of the city. The place was a bit warm so we opened the windows so it was a bit noisy.
Stayed 2 nights in May 2024
Verified

8/10 Good

Mary

Liked: Cleanliness, communication

Convenient London Apartment

Apartment is in a convenient location mext to Waterloo station. It wasnt really big enough for 5 of us and the fold out couch was unsuitable to sleep on. Luckily the couch worked. Overall clean, easy to get to and great location.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Subhrendu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, well appointed apartment

Great location, literally next to Waterloo station. Lots of good value restaurants within short walking distance. Apartment was quiet, being on the third floor. Well maintained, all mod cons. Will suit in particular couple/small family wishing to stay in central London location. The lack of on-location service facility and need to pre-book a check-in time was a bit restrictive.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were very happy with this property and I would have given 5 stars for everything except that there was no shelf space in the bathroom. Even a stool under the sink would have allowed me to place my toiletries on a surface rather than the floor. Overall, an excellent stay.
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice, modern appartement. Please note it has no AC and lots of windows so on the hottest day of the year we experienced it was very warm (fans were provided fortunately). But normally it should be fine. Will definitely book another time: we got very good value for money.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Christian

Liked: Communication
Disliked: Cleanliness

Mold

Had som issues with mold during our stay. The bathroom was had mold, but the owner did not do a refund because i reported it at check-out.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Kevin

Liked: Cleanliness, room comfort, communication

Good location, bigger than expected.

The apartment was perfect for the 3 of us staying. I hadn't realised that the biggest bedroom also had an en-suite so that was a nice bonus. The only - very slight - downside was the lack of air conditioning. We visited during an unseasonably warm spell in October 2023 so it was a bit too hot at night but I would still stay again despite this. Oh, and the TV channels didn't work very well so we couldn't watch the rugby as we were getting ready to go out. That was the only time we tried the TV though. Would recommend.
Stayed 2 nights in Oct 2023
Verified

2/10 Terrible

Dominic

Disliked: Cleanliness, amenities, communication
I wouldn’t recommend this place for a dog!!! They broke inside the apartment I was living in and stole all my money and left everything else!!! Tried to call the owner and he said that he can’t do anything about it the crazy part is the person who broke in it had a key to the place
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Irene

Liked: Communication
Disliked: Cleanliness

Avoid Apartment 2

One of the large floor to ceiling windows was smashed and when I called I was told they knew about it and it was ok and it was safe. It was anything but safe as you could feel the broken glass from the outside. I also got a bit of glass in my foot. I then noticed a window in the kitchen was also broken. The blind in the bedroom fell down on the first night and hit my daughter in the head. The floors were very dirty and dusty needed a good wash. There was a dirty hanky u see the unit in the living room when we arrived and there was dust on the floors and crumbs on the sofa. Very disappointing and not what I was expecting to be going to. Should have added they tried to cover up the broken window in the kitchen by having the blind right down but this was also broke as it would not pull up. The fan in the bathroom didn’t work either.
Stayed 4 nights in Aug 2024
Verified

4/10 Poor

Richard

Disliked: Cleanliness, communication
The property much more confidential information than Expedia by far and was intrusive. A day before check-in while I was still in tne US, I filled out a form to get info on getting key to property. There is no LIVE person to address or answer questions. After filling out the form requiring personal financial information (linked to some company in California), I received another form to fill out just hours before check-in while arriving. This was quite stressful. This required enrollment in a company called Link, which then send you spam emails for other offers. Then just right before check in I received an email with info for the key. This company presents multiple layers of information requests open to identity theft. Then the place had an online youtube video on how to find the entrance to the initial gate (and one of three passcodes before actually getting the key to enter). This tells you how non-obvious the entry was. Then the couches, the floors, dining room seats, hallway carpet are completely covered in disgusting stains. I rented for a week and had not support - I ended up buying my own toilet paper when we ran out. The place itself was spacious and had a great kitchen on the plus side and, once we found the place it was convenient and close to the Waterloo train station. I would not rent from them again, mainly because of the poor communication and anxiety of having no prompt support.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Claudia

Liked: Room comfort, communication

Excelente

Todo perfecto y súper organizado. Las instrucciones para el check in súper claras. La ubicación inmejorable con metro, súpermercados y todo a 2 pasos. El depto muy amplio, súper limpio y excelentemente equipado. Lo recomiendo 100%
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Markus

Liked: Cleanliness, property conditions & facilities, communication
Daugt schon
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Jason James

Liked: Cleanliness, communication

Great location, not so comfortable.

Apartment was conveniently located right beside Waterloo station and only 3 stops to Piccadilly. We stayed in apartment number 8 and the apartment itself was very spacious. Unfortunately, the apartment was extremely warm and stuffy as we were only able to open the doors to the balcony on one side as there are no openable windows in the kitchen/dining/sitting room (not a lot can be done). The sofas in the living room need to be replaced as they were filthy dirty which is a pity as the rest of the apartment was immaculate, including both bathrooms. The bedding left a lot to be desired and could do with being replaced as the micro fiber duvets and pillows are extremely uncomfortable. Given the price we paid for the apartment we expected to have a better nights sleep as we had to leave the doors open for air (even with the fan on that was provided) and the bedding made for a very uncomfortable nights sleep. (feedback from both bedrooms as we were a party of 4) All in all we would return if the above mentioned suggestions/issues were rectified.
Stayed 5 nights in Sep 2021
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent Location and very clean and tidy. Would definitely stay here again
Stayed 2 nights in Sep 2021