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The Abbey Notting Hill

3.0 star property

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Photo gallery for The Abbey Notting Hill

Premium Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Terrace/patio
Combined shower/bathtub, jetted bath, free toiletries, hair dryer
Premium Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Free WiFi

Explore the area

Map
20 Pembridge Gardens, London, England, W2 4DU
  • Portobello Road Market
    ‪2 min walk‬
  • Kensington High Street
    ‪12 min walk‬
  • Hyde Park
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite

  • 50 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Sofa Bed, 1 Double Bed and 1 Single Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 6
  • 1 Double Bed, 1 Single Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Lower Ground Double Room

Lower Ground Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lower Ground Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Triple Room

Family Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

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About this property

The Abbey Notting Hill

Georgian hotel in London with a 24-hour front desk
Concierge services, dry cleaning and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance. Change of towels is available on request
The Abbey Notting Hill offers 22 accommodations with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a combined bath/shower unit with in-room jetted baths, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include portable fans and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Abbey Notting Hill's great location. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness, overall comfort and comfy beds
  • Steps from Portobello Road Market and 14 minutes on foot from Kensington Palace
  • Cats and dogs welcome for a fee
The Abbey Notting Hill offers its guests a terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The Abbey Notting Hill also features dry cleaning/laundry services and a water dispenser. A complete renovation of The Abbey Notting Hill was completed in December 2022.

This Georgian London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 5 floors
  • Georgian architecture
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 25 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Abbey
The Abbey Notting Hill Hotel
The Abbey Notting Hill London
The Abbey Notting Hill Hotel London

The Abbey Notting Hill Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 234 out of 517 reviews
Rating 8 - Good. 151 out of 517 reviews
Rating 6 - Okay. 74 out of 517 reviews
Rating 4 - Poor. 41 out of 517 reviews
Rating 2 - Terrible. 17 out of 517 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Luke

Liked: Staff & service
Disliked: Property conditions & facilities

Average

The reception area is very well presented. Lady showed us to her room lovely and attentive. When we were shown to our room the lady explained the wifi code and any issues who to contact. When checking the room the radiator cover was a little caved in and unable to turn the radiator down and it was on constantly so required having the window open. Although it was a quiet area there were still alot of noises. The bath is a bit worse for wear and the cold tap only dribbles out water so in order to wash our hands or brush our teeth we required using the bath tap. I would recommend changing the tv and out this onto the dressing table as there was a lovely sofa in the room but pointless. Other than that a very nice area
Stayed 1 night in Feb 2025

2/10 Terrible

Brett

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Shockingly bad. The room was absolutely filthy (see photos). Stains on the furniture, stains on the bed, filthy dirty bathroom, stains on the walls. Clearly this wasn’t a “they forgot to clean the room”, this was just the quality of the hotel. The bathroom was in appalling condition. The bed was in appalling condition. The room was in appalling condition. There was a hotel room safe under the bathroom counter… that was not in working order. So there was nowhere to lock up valuables. Overall incredibly disappointing considering the cost of the stay. I’ve stayed in other hotels in London at a similar price and this was not a remotely comparable experience. The staff were friendly enough at the front desk, but when we checked out we weren’t asked how our stay was and I can only imagine the staff have stopped asking or prefer not to ask. Photos posted in Google review: - Stained furniture - Stained bed - Filthy dirty stained bathtub - Stained bathroom ceiling and wall (presumably from upstairs leaking toilet - fecal water stains!?) - Shower head not working (video) - TV not working (video) We were seriously considering leaving on the first day and booking in at a different hotel and just accepting that we would not get a refund. Would not recommend and will not return.
Stayed 4 nights in Feb 2025

8/10 Good

Clare

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming, comfortable hotel

Great hotel, welcoming service, comfortable room with clean bathroom and quality products. Old property so no lift which was fine for me, but bear in mind if you have large heavy luggage.
Stayed 1 night in Feb 2025

10/10 Excellent

R E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price!

We had a great stay here….our only issue was that there is no lift & we had a lot of luggage…but the reception staff were excellent & put us on the 2nd floor instead of the 3rd, as we were booked….she also helped us up with our luggage! Great area to access anywhere & very close to the underground! Lots of pubs in the area too!
Stayed 15 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fab. PERFECT LOCATION right at Notting Hill Gate. Aaron and the rest of the staff was lovely. The room has great bathtubs and comfortable bedding. Great selection of teas as well. Bravo!
Stayed 1 night in Jan 2025

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Bethan

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at The Abbey. The staff were welcoming and friendly. The hotel itself was clean and perfect as a base. The dog welcome pack felt a little overpriced at £25 but then again it was nice to find somewhere that would accommodate dogs. Would happily stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Fizah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Overnight

Stayed in a single room. It is very small but perfectly fine for a quick stay. Staff are friendly and rooms are tidy.
Stayed 1 night in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Colleen

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Kristen

Stayed 2 nights in Dec 2024

10/10 Excellent

Vicky Vasiliki, Laval

Liked: Cleanliness, staff & service, amenities
Sarah, Michael and Gifty made my stay very memorable. The location of this boutique hotel is perfect for a trek to Portobello Road or grabbing the Notting Hill Gate tube. Please be advised that this is a charming and eclectic hotel. There are no access cards for your room. You get an old fashioned key to lock and unlock your room. I felt safe since the hotel is monitored both by the staff and by CCTV cameras. The main entrance is locked after 8:30 pm so you have to ring the doorbell to be let in. I loved the experience and the staff was lovely.
Stayed 8 nights in Dec 2024

10/10 Excellent

Laurencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay for a solo trip to london. Close to the metro. Jetted tub was amazing. Clean and cozy.
Stayed 6 nights in Dec 2024

4/10 Poor

Marrie Angelica

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

James

Stayed 1 night in Dec 2024

10/10 Excellent

Nevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really accommodating when our flight arrived early they helped us check in early. The hotel is in an amazing location, super close to the district and central line (we took the train from Heathrow with no problems). Having the Portobello markets just around the corner was great as well! The property is cosy, if not a little bit quirky (the bathtub is very small and narrow) but the shower was lovely and hot with plenty of pressure too. Would happily stay here again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location.
Stayed 1 night in Nov 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Nadira

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel but rooms not like the pictures… old and not renovated
Stayed 2 nights in Nov 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room exactly as described. Front desk is amazing! Will help you plan your days and guide you to the best areas based on your interests. Exceeded my expectations!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOTEL
Stayed 1 night in Nov 2024